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IPscape : Reviews, Pricing, Features & Alternatives

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IPscape is a Call Center Software. Price : $99 (free trial available). Review IPscape : Overview & Pricing

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IPscape Overview : Features, Pricing, Reviews & Alternatives

IPscape is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

IPscape is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Operations and productivity Communications Cloud contact centers …

IPscape price starts from $ 99 per user and per month (free trial available).

ipSCAPE aims to positively disrupt the contact center market and help companies better engage with their customers.

Engage the customer with better business experiences

What is IPscape ?

ipSCAPE software is cloud-based omnichannel call center software used to automate one-on-one business communications. The software offers tools to record calls scheduled to start automatically or on agent request, with the ability to assign recordings to individual customer records. Increase your call center’s call response rates and increase agent productivity with progressive, preview, powerful and predictive dialers. Measure contact center performance through a single dashboard.

Australian company ipSCAPE invented the SaaS cloud contact center more than a decade ago, pioneering an entire industry. Copiers have come and gone, but ipSCAPE has continued to grow, adding customers around the world.

IPscape provides contact center applications and messaging technology through its unique global cloud platform.

IPscape is a call center software offering from IPscape.

ipSCAPE is a true cloud-based customer experience technology solution that is feature-rich, scalable, and offers advanced integration capabilities. Ensure business continuity for your contact center during COVID-19: ipSCAPE can implement a work from home solution within 24 hours.

IPscape Review

IPscape Review : Pros & Cons

Pros & Cons

When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is IPscape, and as you may have guessed from the title, this review will tell you more about IPscape’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

IPscape Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

IPscape Cons

– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
 

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IPscape Features

Here is the list of the main features of this computer software :

– API
– Chat
– Data Import
– External Integrations
– Notifications
– Custom Data Forms
– Softphone
– Contact Management
– Dashboard
– Data Visualization
– Scheduling
– Call Tracking
– Click-to-Dial
– Contact Sharing
– Data Export
– Email Integration
– Lead Management
– Multi-User
– Call Disposition
– SAP Integration

Main function & Pro Features

– API
– Chat
– Data Import
– External Integrations
– Notifications
– Custom Data Forms
– Softphone
– Contact Management
– Dashboard
– Data Visualization
– Scheduling
– Call Tracking
– Click-to-Dial
– Contact Sharing
– Data Export
– Email Integration
– Lead Management
– Multi-User
– Call Disposition
– SAP Integration

IPscape Integrations

IPscape integrates with more than 2 applications & plugins like Yellowfin and Microsoft Dynamics 365 for Sales (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 IPscape integrations

– Yellowfin
– Microsoft Dynamics 365 for Sales

IPscape Pricing

The IPscape pricing plan starts from $ 99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

IPscape offers several pricing plans :

– Ipscape : $ 99,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Ipscape Start Professional Enterprise Premium
$99,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 99,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

IPscape is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

ipscape is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …

Hotline : 1300 477 227

Training options : …

Industry & Customers

Who use IPscape ?

This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA, United Kingdom …

This web-based application is recommended for trades : Administrative, Sales …

This cloud software is used in the sectors : Software, Marketing and Advertising, Financial services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Healius, Laithwaite’s Wine, Compare Club, Cornucopia, Savvy, Australian Collections Services (ACS), Employsure Pty Ltd …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)

IPscape Screenshots & Images : UI, dashboard …

IPscape Review

IPscape Business Software Pricing

IPscape Features

IPscape Features & Overview

IPscape Screenshot

IPscape Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

IPscape Reviews

Here is our opinion on IPscape : this is a fluid call center software to explore .

IPscape User Reviews & Ratings

Online and customer reviews of IPscape software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 1907 followers on LinkedIn

Your Customer Review on IPscape

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend IPscape ? What is your likelihood to renew ?
 

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FAQs

Why use a Call Center Software ?

Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.

According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)

Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory

Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk

Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.

Call Center Software Review

Call Center Software Review

Company details

Developed by IPSCAPE, Inc. (@IPscape on Twitter)
HQ location : sydney
Founded in 2005 by Katina Watson
Total revenue : $4.6M

Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit ipscape.com.au

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on IPscape is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

IPscape Alternatives

If you’re understanding the drawbacks and you’re looking for a IPscape alternative, there are more than 72 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare IPscape Pricing Against Competitors

Software Starting Price Billed Free Trial
IPSCAPE $ Per month / user No
8X8 $12 Per month / user Yes
I2X $ Per month / user No
CALLMATRIX $29 Per month / user No
SQUARETALK $ Per month / user No
CLOUDCALL $ Per month / user No
GENESYS PURECONNECT $ Per month / user Yes
$ Per month / user
$ Per month / user
$ Per month / user

 

Top 10 Alternatives & Competitors to IPscape

– Five9
– Talkdesk
– ReadyMode
– CallTrackingMetrics
– PieSync
– intalk io
– Sharpen
– Ubefone
– Dialer360
– Microbasecti

You can also take a look at other business apps, like our ipswitch review and our IQTell review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to IPscape when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Call Center Software

 

6Expert Score
IPscape Review
IPscape is a fluid call center SaaS software to explore for your company or business.
Ease of use
6
Functionnality
6
Integrations
6
Customer support
6
Value for money
6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
IPscape
IPscape

$99.00

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