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ITSM 365

ITSM 365 : Reviews, Pricing, Features & Alternatives


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ITSM 365 is an IT Service Management (ITSM). Price : $25. Review ITSM 365 : Overview & Pricing

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ITSM 365 Overview : Features, Pricing, Reviews & Alternatives

ITSM 365 is an IT Service Management (ITSM) intended for businesses. Let’s discover user reviews, features and prices of this business app.

ITSM 365 is listed as a IT Service Management (ITSM) and IT Support for companies and is used for Registration, ITSM, Customer Service, Customer Experience …

ITSM 365 price starts from $ 24,9 per user and per month .

Customizable Service Desk for any small or large business

What is ITSM 365 ?

What do you need for your customer service? Will the ticketing record suffice?

ITSM 365 Review

ITSM 365 Review : Pros & Cons

Pros & Cons

When it comes to finding the right IT Service Management (ITSM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is ITSM 365, and as you may have guessed from the title, this review will tell you more about ITSM 365’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

ITSM 365 Pros : Key Benefits

– royal cloud

– plug and play

– You spend your time with your customers and we spend our time with your ITSM 365 Service Desk. Grow your support business with confidence, because we guarantee maintenance, security and confidentiality.

– ITIL Ready

– Preset service desk for a quick start. All processes are configured. We help import your input data into clients, CMDB and you will be online in 3 days.

– Extremely customizable

– A unique offer in the market: enterprise-class integrated configuration platform. You do not need to adapt your business to the Service Desk. You create a Service Desk that adapts to your current activity and your future needs.

– Top 10 best-in-class IT service management processes implemented in one solution. Everything you need for complete yet affordable customer service automation.

– Rich API for developers

– All the features – one price

ITSM 365 Cons

– Con : Not always the cheapest option : IT Service Management (ITSM) average cost is $ 21,33 .
– Con : Custom integrations can come at a price.

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ITSM 365 Features

Here is the list of the main features of this computer software :

– Access Controls/Permissions
– Alerts / Escalation
– Asset Lifecycle Management
– Change Management
– Contract/License Management
– Customizable Fields
– Dashboard Creation
– Incident Management
– Multi-Channel Management
– Multiple User Accounts
– Performance Metrics
– Problem Management
– Project Management
– Search/Filter
– Self Service Portal
– Task Management

Main function & Pro Features

– Cloud Services

ITSM 365 Integrations

ITSM 365 may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

ITSM 365 Pricing

The ITSM 365 pricing plan starts from $ 24,9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

ITSM 365 offers several pricing plans :

– Free Trial : $ 24,90 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user


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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 24,90
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

ITSM 365 is a cloud-based IT Service Management (ITSM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

itsm-365 is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Videos …

Industry & Customers

Who use ITSM 365 ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : IT …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .


This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Public Administration …)

ITSM 365 Screenshots & Images : UI, dashboard …

ITSM 365 Review

ITSM 365 Business Software Pricing

ITSM 365 Features

ITSM 365 Features & Overview

ITSM 365 Screenshot

ITSM 365 Screenshot


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ITSM 365 Reviews

Here is our opinion on ITSM 365 : this is an innovative it service management (itsm) to experiment .

ITSM 365 User Reviews & Ratings

Online and customer reviews of ITSM 365 software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on ITSM 365

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ITSM 365 ? What is your likelihood to renew ?

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Why use a IT Service Management (ITSM) ?

IT service management software (ITSM) connects computers, phones, servers, networks, applications and online services together. IT Service Management (ITSM) software manages all of an organization’s IT services and helps reduce costs.

According to various sources, most used business software are : TOPdesk (market share : 95,20%), Lansweeper (7,00%), Jamf Pro (4,70%), Spiceworks (2,50%), BMC Track-It (2,40%), LANDesk Service Desk (1,80%), Alloy Navigator (0,80%), Spiceworks Help Desk (0,80%), Vivantio (0,40%), CA Business Service Insight (0,30%), VMware Service Manager (0,30%), EasyVista (0,20%), Hornbill (0,20%), Microsoft Operations Management Suite (0,20%)

Main functions are : Help desk / service desk, IT Asset Management, Configuration Management, Service catalog management, License management, Network management

Main characteristics are : Software and hardware software tracking, License management, Asset relationship management, Help Desk and Ticketing, Knowledge base, Automated software deployment, Monitoring, glpi network, network, glpi project, program, service desk, helpdesk, inventory management, inventory, asset management, open source, fusioniventory, maria db, linux, glpi network itsm, glpi project, itsm, itil compliant, service desk, helpdesk, inventory management, inventory, management of assets, open source

IT Service Management (ITSM) Average Price : from $ 3,33 to $ 65,00 with an average price of $ 21,33 . We have identified more than 133 competitors on the market.

IT Service Management (ITSM) Review

IT Service Management (ITSM) Review

Company details

Developed by ITSM, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : IT Management Software > IT Support > IT Service Management (ITSM)
Schema : SoftwareApplication > DeveloperApplication

Tags : …
Website :

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on ITSM 365 is independent in order to highlight the strengths and weaknesses of this IT Service Management (ITSM). Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

ITSM 365 Alternatives

If you’re understanding the drawbacks and you’re looking for a ITSM 365 alternative, there are more than 33 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.


Top 10 Alternatives & Competitors to ITSM 365

– Zendesk
– Freshdesk
– Vivantio
– Salesforce Service Cloud
– Cayzu
– Bmc Helix
– Saasdesk
– Nexthink Act
– My Otm
– Iws Air Design

You can also take a look at other business apps, like our Airform review and our iBilling review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these IT Service Management (ITSM) compare to ITSM 365 when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !

Compare IT Service Management (ITSM)


6Expert Score
ITSM 365 Review
ITSM 365 is an innovative it service management (itsm) to experiment for your company or business.
Ease of use
Customer support
Value for money
  • royal cloud
  • Not always the cheapest option
ITSM 365
ITSM 365

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