IT Support
Best IT Support : Reviews, Pricing, Comparison & Alternatives
What is IT Support ?
Maintenance (Computer Monitoring) helps preserve the performance of hardware and software (problem corrections, updates). A distinction is made between preventive maintenance, corrective maintenance, and evolutionary maintenance. Preventive maintenance consists of avoiding the appearance of problems by monitoring the computer equipment and updating it at regular intervals. Corrective maintenance consists of repairing when a breakdown occurs. Evolutionary maintenance makes it possible to develop a computer system (with new equipment and software) in order to improve its performance, to offer new functionalities…
ManageEngine Desktop Central is an IT Infrastructure Management tool. Price : $795 (free trial available). Review ManageEngine Desktop Central : Overview & Pricing
★★★★★
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$795.00
ManageEngine Desktop Central Review
ManageEngine Desktop Central is an excellent it infrastructure management tool to trust for your company or business. PROS:
- For desktop management of Windows, Mac, and Linux systems, Desktop Central enables automation of patch deployment, software deployment, remote monitoring, asset management, service pack installation, Active Directory reporting, and more.
CONS:
- Not always the cheapest option
ManageEngine Desktop Central is an IT Infrastructure Management tool. Price : $795 (free trial available). Review ManageEngine Desktop Central : Overview & Pricing
★★★★★
More details +
$795.00
ManageEngine Desktop Central Review
ManageEngine Desktop Central is an excellent it infrastructure management tool to trust for your company or business. PROS:
- For desktop management of Windows, Mac, and Linux systems, Desktop Central enables automation of patch deployment, software deployment, remote monitoring, asset management, service pack installation, Active Directory reporting, and more.
CONS:
- Not always the cheapest option
Microsoft System Center is an IT Infrastructure Management tool. Price : $1. Review Microsoft System Center : Overview & Pricing
★★★★★
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$1.00
Microsoft System Center Review
Microsoft System Center is an excellent it infrastructure management tool to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ManageEngine OpManager is a Computer Network Monitoring tool. Price : $12 (free trial available). Review ManageEngine OpManager : Overview & Pricing
★★★★★
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$11.00
ManageEngine OpManager Review
ManageEngine OpManager is an excellent computer network monitoring tool to trust for your company or business. PROS:
- Discover devices faster with the discovery rule engine that automates actions during initial discovery and makes it easy to deploy on your own.
CONS:
- Custom integrations can come at a price
Category Leader
Auvik is an Application Performance Monitoring tool. Price : $150 (free trial available). Review Auvik : Overview & Pricing
★★★★★
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$150.00
Auvik Review
Auvik is a great application performance monitoring tool to recommend for your company or business. PROS:
- Real-time network mapping and inventory: Quickly discover and audit new networks
CONS:
- Not always the cheapest option
ManageEngine Applications Manager is a Website Status Monitoring tool. Price : $10 (free trial available). Review ManageEngine Applications Manager : Overview & Pricing
★★★★★
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$9.00
ManageEngine Applications Manager Review
ManageEngine Applications Manager is an excellent website status monitoring tool to know for your company or business. PROS:
- Complete view of IT infrastructure and business applications
CONS:
- Custom integrations can come at a price
VMware Service Manager is an IT Service Management (ITSM). Review VMware Service Manager : Overview & Pricing
★★★★★
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VMware Service Manager Review
VMware Service Manager is a popular it service management (itsm) to test for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Category Leader
Better Uptime is a Website Status Monitoring tool. Price : $24 (free trial available). Review Better Uptime : Overview & Pricing
★★★★★
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$24.00
Better Uptime Review
Better Uptime is a great website status monitoring tool to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Zoho Site24X7 is a Website Status Monitoring tool. Price : $10 (free trial available). Review Zoho Site24X7 : Overview & Pricing
★★★★★
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$10.00
Zoho Site24X7 Review
Zoho Site24X7 is an excellent website status monitoring tool to trust for your company or business. PROS:
- Site24x7 is part of Zoho Corporation
CONS:
- Custom integrations can come at a price
Recommended
Heimdall Data is an Application Performance Monitoring tool (free trial available). Review Heimdall Data : Overview & Pricing
★★★★★
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Heimdall Data Review
Heimdall Data is a great application performance monitoring tool to trust for your company or business. PROS:
- Improve database scale up to 20x
CONS:
- Not always the cheapest option
ManageEngine Log360 is a Log Management tool (free trial available). Review ManageEngine Log360 : Overview & Pricing
★★★★★
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ManageEngine Log360 Review
ManageEngine Log360 is an excellent log management tool to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Popular
ManageEngine EventLog Analyzer is a Log Management tool. Price : $595 (free trial available). Review ManageEngine EventLog Analyzer : Overview & Pricing
★★★★★
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$595.00
ManageEngine EventLog Analyzer Review
ManageEngine EventLog Analyzer is a great log management tool to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Category Leader
PRTG is a Computer Network Monitoring tool. Price : $1200 (free trial available). Review PRTG : Overview & Pricing
★★★★★
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$1,200.00
PRTG Review
PRTG is a great computer network monitoring tool to recommend for your company or business. PROS:
- BANDWIDTH MONITORING - Quickly identify capacity and potential bandwidth overloads
CONS:
- Not always the cheapest option
Microsoft Azure Monitor is an Application Performance Monitoring tool (free trial available). Review Microsoft Azure Monitor : Overview & Pricing
★★★★★
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Microsoft Azure Monitor Review
Microsoft Azure Monitor is an innovative application performance monitoring tool to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Honeybadger is an Error & Exception Monitoring tool. Review Honeybadger : Overview & Pricing
★★★★★
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Honeybadger Review
Honeybadger is an innovative error & exception monitoring tool to explore for your company or business. PROS:
- Collaboration tools for your team
CONS:
- Not always the cheapest option
Category Leader
Devmate is an Error & Exception Monitoring tool. Price : $11 (free trial available). Review Devmate : Overview & Pricing
★★★★★
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$11.00
Devmate Review
Devmate is a great error & exception monitoring tool to trust for your company or business. PROS:
- Our test cases are derived from the spec, not source code like most competitors do
CONS:
- Custom integrations can come at a price
VMware vCenter is an IT Infrastructure Management tool. Review VMware vCenter : Overview & Pricing
★★★★★
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VMware vCenter Review
VMware vCenter is an innovative it infrastructure management tool to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Duplicate Cleaner is a Supervision & Infrastructure Monitoring tool. Price : $25. Review Duplicate Cleaner : Overview & Pricing
★★★★★
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$25.00
Duplicate Cleaner Review
Duplicate Cleaner is an innovative supervision & infrastructure monitoring tool to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Google StackDriver is an Application Performance Monitoring tool. Price : $8. Review Google StackDriver : Overview & Pricing
★★★★★
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$8.00
Google StackDriver Review
Google StackDriver is an innovative application performance monitoring tool to explore for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Microsoft Network Monitor is a Computer Network Monitoring tool. Review Microsoft Network Monitor : Overview & Pricing
★★★★★
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Microsoft Network Monitor Review
Microsoft Network Monitor is an innovative computer network monitoring tool to try for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ManageEngine NetFlow Analyzer is a Computer Network Monitoring tool. Price : $1 (free trial available). Review ManageEngine NetFlow Analyzer : Overview & Pricing
★★★★★
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$1.00
ManageEngine NetFlow Analyzer Review
ManageEngine NetFlow Analyzer is a simple computer network monitoring tool to explore for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Symantec Network Performance & Optimization is a Computer Network Monitoring tool. Review Symantec Network Performance & Optimization : Overview & Pricing
★★★★★
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Symantec Network Performance & Optimization Review
Symantec Network Performance & Optimization is an innovative computer network monitoring tool to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Microsoft Application Insights is an Application Performance Monitoring tool. Review Microsoft Application Insights : Overview & Pricing
★★★★★
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Microsoft Application Insights Review
Microsoft Application Insights is an innovative application performance monitoring tool to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
JFollowTail is a Supervision & Infrastructure Monitoring tool. Review JFollowTail : Overview & Pricing
★★★★★
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JFollowTail Review
JFollowTail is an innovative supervision & infrastructure monitoring tool to explore for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Why use IT Support ?
What are the key features and benefits of IT Support ?
- CRM
- 24-7 accessibility
- Data import - Export
- Alerts - notifications - reminders
- Messaging instant - chat
- Authentication
- Data encryption
- Data security
- SSL Security - Secure Sockets Layer
- Correlation
What are the Cons of IT Support ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company