Jive Voice
Jive Voice : Reviews, Pricing, Features & AlternativesJive Voice is a Call Center Software. Price : $20 (free trial available). Review Jive Voice : Overview & Pricing
Jive Voice Overview : Features, Pricing, Reviews & Alternatives
Jive Voice is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Jive Voice is listed as a Call Center Software and Business Phone Systems Software for companies and is used for VoIP Providers …
Jive Voice price starts from $ 19,95 per user and per month (free trial available).
Jive Voice allows you to host conference calls using a single web link instead of dial-up connections, PINs, or downloads.
What is Jive Voice ?
Jive Voice is a commercial cloud-based business-class hosted VoIP system that provides hosted VoIP solutions to small and medium-sized businesses. Jive Voice was designed with customization in mind, so it can be tailored to the needs of any business. Call analytics, auto attendants, call recording, dial plan editor, call forwarding, cloud PBX, auto reject, call monitoring, sophisticated ringing policies, call queue call waiting, call transfer and precall are just some of its key features. . Jive Voice is a business and cloud-based VoIP system with a unified communication package. Jive Voice allows you to pre-plan and customize calling times with your preferred dial plan. It has a simple dial plan builder that allows you to graphically map call flows using a drag and drop canvas. It is well-known software that is used by a variety of businesses large and small. With the data at your disposal, you should be able to make an informed Jive Voice purchase that you won’t regret. It offers a free trial and several premium plan options to suit all types of requirements and budgets.
Jive Voice is VoIP software that provides users with a full suite of hosted VoIP features, including unlimited voicemail boxes, auto attendants, and local and long distance support. The platform allows users to control call routing processes and tracking, create custom schedules and dial plans, and is equipped with Find Me/Follow Me functionality designed to route incoming calls to multiple phones in a user-specified sequence. Username.
The software is built with an online portal that allows users to monitor and update phone systems in real time from any Internet-connected device, allows users to set up custom greetings for non-business hours time blocks, and generates and provides analytics of calls, queues and recordings. Additionally, the platform allows users to set a year-long phone schedule, is designed with fax-to-email functionality, and provides online PBX controls.
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Jive Voice, and as you may have guessed from the title, this review will tell you more about Jive Voice’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Jive Voice Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Jive Voice Cons
– Con : Custom integrations can come at a price.
Jive Voice Features
Here is the list of the main features of this computer software :
– Auto-Attendants
– Call Routing and Forwarding
– Desktop Integration
– Find Me/Follow Me
– Online PBX Controls
– Toll-free Numbers
– Call Analytics
– Cloud PBX
– Dial Plan Editor
– Hot Desking Call Recording Custom Greetings E911 Music on Hold
Main function & Pro Features
– Cloud Services
Jive Voice Integrations
Jive Voice integrates with more than 1 applications & plugins like Salesforce (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Jive Voice integrations
– Salesforce
Jive Voice Pricing
The Jive Voice pricing plan starts from $ 19,95 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Jive Voice offers several pricing plans :
– Jive Voice : $ 19,95 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Jive Voice | Start | Professional | Enterprise | Premium |
$19,95 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 19,95
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Jive Voice is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
jive-voice is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : +1 866-768-5429
Training options : …
Industry & Customers
Who use Jive Voice ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Administrative …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Wellspace, American Family, Panasonic, Bridgerland, Ottinger, Heart of LA, Apex Restoration …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Jive Voice Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Jive Voice Reviews
Here is our opinion on Jive Voice : this is an excellent call center software to trust .
Jive Voice User Reviews & Ratings
Online and customer reviews of Jive Voice software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,7/5
Functionality : 4,7/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 76%
User rating Very Good : 16%
User rating Average : 5%
User rating Poor : 1%
User rating Terrible : 2%
Popularity on social networks :
Your Customer Review on Jive Voice
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Jive Voice ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Company details
Developed by JIVE, Inc.
HQ location : Utah
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit jivesoftware.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Jive Voice is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Jive Voice Alternatives
If you’re understanding the drawbacks and you’re looking for a Jive Voice alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Jive Voice Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
JIVE VOICE | $19,95 | Per month / user | Yes |
VONAGE BUSINESS | $ | Per month / user | Yes |
ITELECENTER | $19,95 | Per month / user | No |
PBX PLUS BY 500APPS | $9,99 | Per month / user | No |
NUACOM | $ | Per month / user | No |
TR CLOUD VOIP | $ | Per month / user | No |
FUZE | $15 | Per month / user | No |
$ | Per month / user | ||
$ | Per month / user | ||
$ | Per month / user |
Top 10 Alternatives & Competitors to Jive Voice
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
– Nuacom
– Kiamo
– Salesforce Care
– Zendesk Talk
– Easycall Cloud
You can also take a look at other business apps, like our Emma review and our Creatio review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Jive Voice when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !