KMS Lighthouse
KMS Lighthouse : Reviews, Pricing, Features & Alternatives
KMS Lighthouse is a Customer Relationship Management (CRM) Software. Review KMS Lighthouse : Overview & Pricing
KMS Lighthouse Overview : Features, Pricing, Reviews & Alternatives
KMS Lighthouse is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
KMS Lighthouse is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Knowledge Management, Knowledge Base …
KMS Lighthouse prices are available on demand .
KMS Lighthouse offers world-class search technology, providing instant answers to questions to reduce the time it takes to get accurate insights.
The latest knowledge management system
What is KMS Lighthouse ?
KMS Lighthouse is an advanced knowledge management system that transforms your customer experiences without having to worry about the complexity of dealing with multiple vendors. It gives you an AI-powered insight solution to deliver correct and timely information throughout your omnichannel journey. This platform follows your consumers wherever they go, helping you provide correct answers on the spot. With KMS Lighthouse, your call center knowledge management system works like a personal assistant to answer all your questions in the field. Enable your customers to get insights directly from your business website, chat, bot or virtual assistant using self-service AI knowledge-based solutions, which are available at all times. It has comparison tools that find and display information about products or competitors side by side, as well as organized models and guided decision trees for effective interactions with consumers. The KMS knowledge base can be integrated into virtual assistants to increase productivity and get quick and correct answers. Additionally, agents can use Lighthouse to provide documentation feedback or escalate support or service issues, ensuring consumers get the answers they need on the web, in chat, or in person.
KMS Lighthouse is a knowledge management system that can be used by call centers, help desks, branches, stores, and other companies in various industries. It is designed to enable agents and teams to improve the customer experience by being able to respond to all inquiries. KMS Lighthouse offers digital manuals, how-to information, step-by-step procedures, and product comparison tools accessible through tablets and mobile devices. The system can be integrated with third-party apps like Salesforce, Zendesk, and Freshworks.
KMS Lighthouse Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is KMS Lighthouse, and as you may have guessed from the title, this review will tell you more about KMS Lighthouse’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
KMS Lighthouse Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
KMS Lighthouse Cons
– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
KMS Lighthouse Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Cataloging/Categorization
– Chat/Messaging
– Collaboration Tools
– Content Library
– Content Management
– Decision Support
– Discussions / Forums
– Document Management
– Full Text Search
– Knowledge Base Management
– Self Service Portal
– Text Editing
– Third Party Integrations
Main function & Pro Features
– Cloud Services
KMS Lighthouse Integrations
KMS Lighthouse may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
KMS Lighthouse Pricing
The KMS Lighthouse pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
KMS Lighthouse offers several pricing plans :
– Kms Lighthouse : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Kms Lighthouse | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
KMS Lighthouse is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
kms-lighthouse is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use KMS Lighthouse ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : Management, IT, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Delta Dental, BGL Group, DHL, Globe Telecom …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
KMS Lighthouse Screenshots & Images : UI, dashboard …
KMS Lighthouse Business Software Pricing
KMS Lighthouse Features & Overview
KMS Lighthouse Screenshot
Videos
Video #1
Video #2
KMS Lighthouse Reviews
Here is our opinion on KMS Lighthouse : this is an excellent customer relationship management (crm) software to trust .
KMS Lighthouse User Reviews & Ratings
Online and customer reviews of KMS Lighthouse software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,4/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 6969 followers on LinkedIn
Your Customer Review on KMS Lighthouse
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend KMS Lighthouse ? What is your likelihood to renew ?
FAQs
Why use a Customer Relationship Management (CRM) Software ?
CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.
According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)
Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management
Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm
Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.
Customer Relationship Management (CRM) Software Review
Company details
Developed by KMS, Inc.
HQ location : Massachusetts
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit kmslh.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on KMS Lighthouse is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
KMS Lighthouse Alternatives
If you’re understanding the drawbacks and you’re looking for a KMS Lighthouse alternative, there are more than 71 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare KMS Lighthouse Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| KMS LIGHTHOUSE | $ | Per month / user | No |
| MATTERIAL | $ | Per month / user | No |
| OPENFOX.IO | $ | Per month / user | Yes |
| GURU | $14 | Per month / user | Yes |
| DOCUMENT360 | $99 | Per month / user | No |
| BLOOMFIRE | $899 | Per month / user | No |
| KIPWISE | $25,5 | Per month / user | Yes |
| TWIKI | $ | Per month / user | No |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to KMS Lighthouse
– Microsoft SharePoint
– Bitrix24
– MindTouch
– MangoApps
– Igloo
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium
You can also take a look at other business apps, like our SoundCloud review and our FieldMotion review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to KMS Lighthouse when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
