Live2Support
Live2Support : Reviews, Pricing, Features & AlternativesLive2Support is a Visitors Analytics Software. Price : $10 (free trial available). Review Live2Support : Overview & Pricing
Live2Support Overview : Features, Pricing, Reviews & Alternatives
Live2Support is a Visitors Analytics Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Live2Support is listed as a Visitors Analytics Software and Web Analytics Software for companies and is used for Lead Management, Feedback Management, Engagement Tools, Website and Blog …
Live2Support price starts from $ 9,99 per user and per month (free trial available).
Live2Support live chat service helps build loyalty, drive online sales and provide real-time support by extending a helpful human presence.
Live chat software application.
What is Live2Support ?
Live2support live chat service helps build loyalty, drive online sales, and provide real-time support by extending a helpful human presence. As a popular hosted live chat service, it can be integrated into the website in minutes without worrying about technical issues. This service provides comprehensive visitor information, a feature-rich operator chat window for fast, targeted and customizable visitor chat windows. It offers multi-layered data privacy and security and a dedicated success manager.
Live2Support is a live chat support software with visit log analytics, real-time visitor monitoring, multi-operator, dual interface for monitoring and chat.
Live chat software application.
Live2support’s live chat software offers an easy way to add live chat functionality to a business website. When implemented correctly, live chat can become an effective tool for building customer loyalty, improving customer service, increasing customer satisfaction, and multiplying other measures of success.
Live2Support was founded in 2003 to provide online customer support to organizations around the world with a web presence. Live2Support is strategically designed to meet the needs of multiple segments due to their allegiance to different online communities and eCommerce businesses. Beneficiaries of Live2Support live chat include banking, insurance, education, shopping, and consulting, where it acts as a bridge between site visitors and online businesses.
Pros & Cons
When it comes to finding the right Visitors Analytics tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Live2Support, and as you may have guessed from the title, this review will tell you more about Live2Support’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Live2Support Pros : Key Benefits
– live chat support
– live chat software
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Live2Support Cons
– Con : Custom integrations can come at a price.
Live2Support Features
Here is the list of the main features of this computer software :
– CRM
– Customer Management
– Chat
– CRM Integration
– Email Integration
– Live Chat
Main function & Pro Features
– Cloud Services
Live2Support Integrations
Live2Support integrates with more than 5 applications & plugins like Salesforce and Shopify (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Live2Support integrations
– Salesforce
– Shopify
Live2Support Pricing
The Live2Support pricing plan starts from $ 9,99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Live2Support offers several pricing plans :
– Free Trial : $ 9,99 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Free Trial | Start | Professional | Enterprise | Premium |
$9,99 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 9,99
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Live2Support is a cloud-based Visitors Analytics platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
live2support is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux / IBM OS-400 / Solaris …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Portuguese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Live2Support ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like India, United Kingdom, Canada …
This web-based application is recommended for trades : PR, Marketing, Multimedia …
This cloud software is used in the sectors : Retail business …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Cellarstone, Unifiedcommunicationsdotcom, Via Trading, Dasi Solutions L L C, Multiview …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
Live2Support Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
Live2Support Reviews
Here is our opinion on Live2Support : this is a very popular visitors analytics software to recommend .
Live2Support User Reviews & Ratings
Online and customer reviews of Live2Support software are quite plentiful and overall very positive :
Overall rating : 4,4/5
Value for money : 4,4/5
Functionality : 4,4/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
24-hour customer service
Popularity on social networks :
Your Customer Review on Live2Support
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Live2Support ? What is your likelihood to renew ?
FAQs
Why use a Visitors Analytics Software ?
Visitor analytics software monitors the actions of every visitor to a physical site through data sources such as guest Wi-Fi, people counters, or cameras to track the location of individuals. This allows physical sites to better understand the interactions, experiences and motivations of their individual visitors.
According to various sources, most used business software are : IBM Tealeaf (market share : 32,50%), Tawk.to (15,70%), Gubagoo (14,10%), Pure Chat (3,50%), VisitorTrack (0,40%), WhosOn (0,20%), SiteWit (0,10%), pMetrics (0,10%), LeadLander (0,10%), Altocloud (0,10%), Live2Support (0,10%), SkyGlue (0,10%)
Main functions are : Connect to multiple data sources, Holistic view of visitor behavior, Reports, dashboards and visualizations, Trigger: Proactive Chat, Analytics and reports, multi-channel
Main characteristics are : Trigger: Proactive Chat, Analytics & Reporting, Multichannel, Customer Service, Customer Support, Live Chat, Live Help, Live Support, Visitor Tracking, Visitor Tracking, Widget, Chat Customers, Customer Help, Social Media and communications
Visitors Analytics Software Average Price : from $ 11,20 to $ 110,00 with an average price of $ 53,53 . We have identified more than 39 competitors on the market.
Company details
Developed by LIVE2SUPPORT, Inc.
About Live2Support: Live2Support was founded in 2003 to provide online customer support to organizations around the world with a web presence. Live2Support is strategically designed to address the needs of multiple segments due to their loyalty to different online communities and e-commerce companies. Beneficiaries of Live2Support live chat include banking, insurance, education, shopping, and counseling, where it acts as a bridge between site visitors and online businesses.
HQ location : USA
Founded in 2003
Total revenue :
Industry : B2B SaaS company
Software Category : SEO Software > Web Analytics Software > Visitors Analytics Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit live2support.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Live2Support is independent in order to highlight the strengths and weaknesses of this Visitors Analytics Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Live2Support Alternatives
If you’re understanding the drawbacks and you’re looking for a Live2Support alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Live2Support
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
– Help Scout
– IBM Tealeaf
– Whoisvisiting
– Zendesk Chat
– Pure Chat
You can also take a look at other business apps, like our LiveVox review and our Luceor review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular SEO Software and Web Analytics Software to find out which one is right for your needs. Discover how these Visitors Analytics Software compare to Live2Support when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !