LiveVox
LiveVox : Reviews, Pricing, Features & Alternatives
LiveVox is an Auto Dialer Software. Review LiveVox : Overview & Pricing
LiveVox Overview : Features, Pricing, Reviews & Alternatives
LiveVox is an Auto Dialer Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
LiveVox is listed as a Auto Dialer Software and Business Phone Systems Software for companies and is used for Contact Center Management …
LiveVox prices are available on demand .
LiveVox combines omnichannel communications, CRM, and WFO to deliver an agent and customer experience.
What is LiveVox ?
LiveVox is a leading provider of enterprise-grade cloud contact center solutions and an affiliate partner of Aspect Software. With a patented PCI-certified cloud platform and redundant IP/MPLS mesh, it offers true multi-tenant, highly scalable and
LiveVox is a leading provider of enterprise cloud contact center solutions, handling more than 12 billion interactions per year in a multi-channel environment. With over 15 years of pure cloud experience, we enable contact center managers to implement effective engagement strategies on the consumer’s preferred channel. Our industry-leading security and risk mitigation capabilities help clients quickly adapt to an ever-changing business environment.
LiveVox Review : Pros & Cons
Pros & Cons
When it comes to finding the right Auto Dialer tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is LiveVox, and as you may have guessed from the title, this review will tell you more about LiveVox’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
LiveVox Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
LiveVox Cons
– Con : Custom integrations can come at a price.
LiveVox Features
Here is the list of the main features of this computer software :
– SaaS software
– Cloud Services
– Call Center Features
– Ivr Features
– Predictive Dialer Features
– Conference Calling
– Customer Engagement Features
– Contact Import/Export
– Daily Call List
– Segmentation
– Call Logging
– Contact Management Features
– Predictive Dialer
– Call Recording
– Escalation Management
– Queue Management
– Call Scripting
– Call Logging
– Survey Manangement
– Call Recording
Main function & Pro Features
– SaaS software
– Cloud Services
– Call Center Features
– Ivr Features
– Predictive Dialer Features
– Conference Calling
– Customer Engagement Features
– Contact Import/Export
– Daily Call List
– Segmentation
– Call Logging
– Contact Management Features
– Predictive Dialer
– Call Recording
– Escalation Management
– Queue Management
– Call Scripting
– Call Logging
– Survey Manangement
– Call Recording
LiveVox Integrations
LiveVox may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
LiveVox Pricing
The LiveVox pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
LiveVox offers several pricing plans :
– Standard : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Standard | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
LiveVox is a cloud-based Auto Dialer platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
livevox is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use LiveVox ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Administrative …
This cloud software is used in the sectors : Financial services, Software, Bank, Hospitals and health care …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Parallon Business Solutions, Solstas Lab Partners, Noble Systems Corporation, Adreima …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
LiveVox Screenshots & Images : UI, dashboard …
LiveVox Business Software Pricing
LiveVox Features & Overview
LiveVox Screenshot
Videos
Video #1
LiveVox Reviews
Here is our opinion on LiveVox : this is a fluid auto dialer software to examine .
LiveVox User Reviews & Ratings
Online and customer reviews of LiveVox software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 618 followers on Twitter
Your Customer Review on LiveVox
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend LiveVox ? What is your likelihood to renew ?
FAQs
Why use a Auto Dialer Software ?
Auto-dial software is hardware or software systems that dial numbers automatically. Most of today’s solutions are cloud-based software offerings called hosted dialers. Auto-dial software can be used to broadcast messages such as late payment reminders, appointment reminders, service outage notifications.
According to various sources, most used business software are : LiveVox (market share : 0,20%)
Main functions are : Multiple dialing, Vertical numbering, Local presence dialing, Prioritization / stacking of lists, Disposition codes, Merge in/out based on SLA
Main characteristics are : Automate, Calls, Telesecretariat, Virtual Secretary, Telecommunication, Automate, Calls, Telesecretariat, Virtual Secretary, Telecommunication, Appointment booking, Order management, Artificial intelligence – AI
We have identified more than 12 competitors on the market.
Auto Dialer Software Review
Company details
Developed by LIVEVOX, Inc. (@LiveVox on Twitter)
HQ location : san francisco
Founded in 2000 by Louis Summe
Total revenue : $15.4M
Fundings : $12.1M
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Auto Dialer Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit livevox.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on LiveVox is independent in order to highlight the strengths and weaknesses of this Auto Dialer Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
LiveVox Alternatives
If you’re understanding the drawbacks and you’re looking for a LiveVox alternative, there are more than 12 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to LiveVox
– CallDesk
– Greenlight CRM
– iNexus
– uContact
– AutoDialr
– Call-Em-All
– CallShaper
– CenterWare Predictive Dialler
– C-Zentrix Contact Center
– LiveVox
You can also take a look at other business apps, like our Mapetiteville review and our Ludus review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Auto Dialer Software compare to LiveVox when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
