LogRocket
LogRocket : Reviews, Pricing, Features & AlternativesLogRocket is a Customer Journey Mapping tool. Price : $99 (free trial available). Review LogRocket : Overview & Pricing
LogRocket Overview : Features, Pricing, Reviews & Alternatives
LogRocket is a Customer Journey Mapping tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
LogRocket is listed as a Customer Journey Mapping Tools and CMS Tools for companies and is used for Web Analytics, UX, Application Performance Management, Heatmap …
LogRocket price starts from $ 99 per user and per month (free trial available).
LogRocket logs everything users do on your site so you can reproduce bugs and fix problems faster.
Amplify the software product experience with accurate product tracking analytics
Modern front-end monitoring and product analytics.
What is LogRocket ?
LogRocket is product analytics software that helps businesses improve performance and deliver the best product experience. It provides solutions to problems and pushes commitments accordingly. The software understands errors in real time and provides solutions to improve customer service. Additionally, it provides services that help developers replicate pixel-perfect rendering for each session. Plus, with LogRocket software, professionals can resolve support tickets in less time. Integrates developer support workflow and helps developers identify issues virtually. It also helps developers by monitoring and alerting issues early, preventing regression. Every issue a developer client faces is equally important. In addition, it classifies the problems according to their priority. LogRocket functions have no framework and no language. In addition, the software also integrates with a company’s tools that they already use to help with the troubleshooting process.
LogRocket helps product teams create better experiences for their users. By recording video of user sessions along with logs and network data, LogRocket identifies UX issues and reveals the root cause of each error.
LogRocket helps product teams create better experiences for their users. By recording video of user sessions along with logs and network data, LogRocket reveals UX issues and reveals the root cause of every error.
LogRocket logs everything users do on your site so you can reproduce bugs and fix problems faster.
LogRocket combines session replay, performance monitoring, and product analytics, enabling software teams to create the ideal product experience.
Pros & Cons
When it comes to finding the right Customer Journey Mapping tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is LogRocket, and as you may have guessed from the title, this review will tell you more about LogRocket’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
LogRocket Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
LogRocket Cons
– Con : Custom integrations can come at a price.
LogRocket Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Audit Trail
– Behavior Tracking
– Behavioral Analytics
– Bug Tracking
– Bug/Issue Capture
– Campaign Management
– Collaboration Tools
– Conversion Tracking
– Dashboard
– Dashboard Creation
– Data Visualization
– Diagnostic Tools
– Element Analytics
– Event Logs
Main function & Pro Features
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Audit Trail
– Behavior Tracking
– Behavioral Analytics
– Bug Tracking
– Bug/Issue Capture
– Campaign Management
– Collaboration Tools
– Conversion Tracking
– Dashboard
– Dashboard Creation
– Data Visualization
– Diagnostic Tools
– Element Analytics
– Event Logs
LogRocket Integrations
LogRocket integrates with more than 23 applications & plugins like Help Scout, GitHub and Bugsnag (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 LogRocket integrations
– Bugsnag
– GitHub
– Help Scout
– Intercom
– Jira
– Mixpanel
– Rollbar
– Segment.com
– Sentry
– Trello
LogRocket Pricing
The LogRocket pricing plan starts from $ 99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
LogRocket offers several pricing plans :
– Developer : $ 99,00 per user / per month
– Team : –
– Professional : –
– Enterprise : –
– Premium : –
Developer | Team | Professional | Enterprise | Premium |
$99,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes
Freemium : Freemium
Starting price : $ 99,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
LogRocket is a cloud-based Customer Journey Mapping platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
logrocket is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 855-564-7625
Training options : Videos …
Industry & Customers
Who use LogRocket ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Marketing, Multimedia …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Ab180, Hivestack, Ovrsea …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
LogRocket Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
LogRocket Reviews
Here is our opinion on LogRocket : this is a great customer journey mapping tool to know .
LogRocket User Reviews & Ratings
Online and customer reviews of LogRocket software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,2/5
Functionality : 4,5/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 12105 followers on Twitter
Your Customer Review on LogRocket
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend LogRocket ? What is your likelihood to renew ?
FAQs
Why use a Customer Journey Mapping tool ?
Website visitor journey logging software can record the actions of a visitor on your website in order to collect data. Eye tracking can, for example, follow a user’s gaze in order to understand which areas have attracted their attention the most. Mouse tracking will follow the movements of the user’s mouse and record them in a video to analyze its behavior. Click tracking will analyze all mouse clicks in order to improve the ergonomics of the site and increase conversions.
According to various sources, most used business software are : Smartlook (market share : 0,20%), etracker (0,10%), FullStory (0,10%)
Main functions are : Eye-tracking, Click tracking, Mouse-tracking, Segmentation
Main characteristics are : dev tools, development, mobile analytics, mobile apps, mobile app development, user experience testing, user interface, user testing, analytics, business analytics, conversion rate optimization, conversion rate optimization, electronics, Items connected, Internet of Things – IOT, click tracking, conversion optimization, conversion rate optimization, conversions, customer feedback, event tracking, funnel analysis, heatmap analytics, heatmap, visitor recording, registration, mobile app analysis, mobile app analysis software, mobile app analysis tool, mouse recording
Customer Journey Mapping Tools Average Price : from $ 199,00 to $ 199,00 with an average price of $ 199,00 . We have identified more than 17 competitors on the market.
Company details
Developed by LOGROCKET, Inc. (@LogRocket on Twitter)
HQ location : USA
Founded in 2016 by Matt Arbesfeld
Total revenue : $13188000
Fundings : € 30_000_000
Industry : B2B SaaS company
Software Category : Web Design Software > CMS Tools > Customer Journey Mapping Tools
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit logrocket.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on LogRocket is independent in order to highlight the strengths and weaknesses of this Customer Journey Mapping tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
LogRocket Alternatives
If you’re understanding the drawbacks and you’re looking for a LogRocket alternative, there are more than 27 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare LogRocket Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
LOGROCKET | $99 | Per month / user | Yes |
MIXPANEL | $25 | Per month / user | No |
HEAP | $ | Per month / user | No |
GOOGLE ANALYTICS | $ | Per month / user | No |
HOTJAR | $39 | Per month / user | No |
DATADOG APM | $31 | Per month / user | Yes |
FULLSTORY | $ | Per month / user | Yes |
SENTRY | $26 | Per month / user | Yes |
PRODUCTLIFT | $499 | Per month / user | No |
INCURSU | $ | Per month / user | No |
Top 10 Alternatives & Competitors to LogRocket
– Smartlook
– Lucky Orange
– FullStory
– Mouseflow
– Quantum Metric
– FullStory
– etracker
– LogRocket
– BugReplay
– Repro
SaaS alternatives
FullStory : FullStory’s unrivaled analytics engine automatically indexes every digital interaction with your site or app, empowering teams to measure, validate, and act on every experience at scale.
Sentry : Sentry’s application monitoring platform helps developers see performance issues, fix bugs faster, and optimize the health of their code.
Bugsnag : Bugsnag captures bugs from your web, mobile, and back-end apps, giving you instant visibility into user impact. Data and diagnostic tools are included to help your team quickly prioritize, debug, and fix exceptions.
TrackJS : Production error monitoring and reporting for web applications. TrackJS provides detailed information about actual user errors. See the user, network, and application events that tell the story of a bug so you can fix it.
AppDynamics : AppDynamics develops application performance management (APM) solutions that help troubleshoot highly distributed applications through transaction flow monitoring and in-depth diagnostics.
You can also take a look at other business apps, like our GoProcure review and our Legal Files review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Web Design Software and CMS Tools to find out which one is right for your needs. Discover how these Customer Journey Mapping Tools compare to LogRocket when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
- Segment customers with Magento Commerce based on criteria like demographics, user activity, shopping cart, and purchase history.
- Custom integrations can come at a price