Customer Journey Mapping Tools
Best Customer Journey Mapping Tools : Reviews, Pricing, Comparison & Alternatives
What is Customer Journey Mapping Tools ?
A software for recording the path of visitors to a website makes it possible to record the actions of a visitor on your website in order to collect data. Eye tracking can, for example, follow a user’s gaze in order to understand which areas have attracted their attention the most. Mouse tracking will follow the movements of the user’s mouse and record them in a video to analyze its behavior. Click tracking will analyze all mouse clicks in order to improve the ergonomics of the site and increase conversions.
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Smartlook is a Customer Journey Mapping tool. Price : $31 (free trial available). Review Smartlook : Overview & Pricing
★★★★★
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$31.00
Smartlook Review
Smartlook is an excellent customer journey mapping tool to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
FullStory is a Customer Journey Mapping tool. Price : $0 (free trial available). Review FullStory : Overview & Pricing
★★★★★
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Free!
FullStory Review
FullStory is an excellent customer journey mapping tool to know for your company or business. PROS:
- Xperience by Kentico is an all-in-one, out-of-the-box solution with a drag-and-drop interface for content publishers and developers, as well as e-commerce and marketing managers.
CONS:
- Custom integrations can come at a price
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LogRocket is a Customer Journey Mapping tool. Price : $99 (free trial available). Review LogRocket : Overview & Pricing
★★★★★
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$99.00
LogRocket Review
LogRocket is a great customer journey mapping tool to know for your company or business. PROS:
- Segment customers with Magento Commerce based on criteria like demographics, user activity, shopping cart, and purchase history.
CONS:
- Custom integrations can come at a price
Repro is a Customer Journey Mapping tool. Review Repro : Overview & Pricing
★★★★★
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Repro Review
Repro is an excellent customer journey mapping tool to trust for your company or business. PROS:
- Embed videos, tweets, vines, etc.
CONS:
- Not always the cheapest option
etracker is a Customer Journey Mapping tool. Price : $0. Review etracker : Overview & Pricing
★★★★★
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Free!
etracker Review
etracker is a well known customer journey mapping tool to discover for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Watchsend is a Customer Journey Mapping tool. Review Watchsend : Overview & Pricing
★★★★★
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Watchsend Review
Watchsend is an appealing customer journey mapping tool to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
asciinema is a Customer Journey Mapping tool. Price : $0. Review asciinema : Overview & Pricing
★★★★★
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Free!
asciinema Review
asciinema is an appealing customer journey mapping tool to discover for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Category Leader
ConverTiger is a Customer Journey Mapping tool. Price : $0. Review ConverTiger : Overview & Pricing
★★★★★
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Free!
ConverTiger Review
ConverTiger is a great customer journey mapping tool to recommend for your company or business. PROS:
- Deploy MODX on premises or in the cloud
CONS:
- Custom integrations can come at a price
Breakout Room is a Customer Journey Mapping tool. Review Breakout Room : Overview & Pricing
★★★★★
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Breakout Room Review
Breakout Room is an appealing customer journey mapping tool to examine for your company or business. PROS:
- Just Add Content was designed from the ground up for small businesses
CONS:
- Not always the cheapest option
Inapptics is a Customer Journey Mapping tool. Price : $99 (free trial available). Review Inapptics : Overview & Pricing
★★★★★
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$99.00
Inapptics Review
Inapptics is an appealing customer journey mapping tool to experience for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Why use Customer Journey Mapping Tools ?
What are the key features and benefits of Customer Journey Mapping Tools ?
- Eye tracking
- Click tracking
- Mouse tracking
- Segmentation
What are the Cons of Customer Journey Mapping Tools ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Customer Journey Mapping Tools: Reviews Pricing Comparison Alternatives