MaestroQA
MaestroQA : Reviews, Pricing, Features & Alternatives
$15.00
MaestroQA is a Q&A Platforms Software. Price : $15 (free trial available). Review MaestroQA : Overview & Pricing
MaestroQA Overview : Features, Pricing, Reviews & Alternatives
MaestroQA is a Q&A Platforms Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
MaestroQA is listed as a Q&A Platforms Software and Customer Service & Support Software for companies and is used for Call Center & Qa Testing …
MaestroQA price starts from $ 15 per user and per month (free trial available).
MaestroQA is a customer service quality assurance software. Whether it’s CSAT, CES or more, we’ll drive the metrics behind your team.
Maestro is customer service quality assurance software.
What is MaestroQA ?
Provider of an open market orchestration platform to track customer behavior and analyze customer preferences. The company’s platform tracks app usage, feedback, user psychology, and customer experience analytics to deliver personalized and coordinated marketing experiences across all marketing channels, enabling managers to deliver to agents real-time feedback, granular insights into agent performance, and precise coaching.
Why Quality Assurance
High customer satisfaction comes from excellent customer service. Ensure excellent customer service with Maestro. – When expanding, maintain consistent service
– When launching a contractor, ensure quality standards
– Improve customer satisfaction and other KPIs
– Create a quality score KPI for agents
– Foster employee learning and development Why MaestroQA
Maestro is designed to delight whether you have an existing QA program or are building the program from scratch.
Maestro is customer service quality assurance software. Identify problems, advise agents and measure their impact. Whether it’s CSAT, resolution time, or more, we’ll drive the metrics behind your team.
MaestroQA is customer service quality assurance software that helps teams identify issues, train agents, and measure impact. The platform allows users to focus on important metrics like CSAT and resolution time, is designed to integrate with existing user software solutions such as email support, live chat, and phone calls, and is compatible with multiple support systems. third parties such as Zendesk, Salesforce and Salesforce Desk, Intercom, Kustomer and Freshdesk.
The software allows users to create and use custom dashboards, provides agents with feedback dashboards to view agent performance, and allows users to create a workflow automation rule that automatically shares specific tickets with the user’s team. . Additionally, the platform is SOC2 certified and EU-US Privacy Shield compliant. to support companies that maintain an international presence.
MaestroQA Review : Pros & Cons
Pros & Cons
When it comes to finding the right Q&A Platforms tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is MaestroQA, and as you may have guessed from the title, this review will tell you more about MaestroQA’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
MaestroQA Pros : Key Benefits
– Customer service for quality assurance.
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
MaestroQA Cons
– Con : Custom integrations can come at a price.
MaestroQA Features
Here is the list of the main features of this computer software :
– Workflow
– CRM
– Data Export
– Data Import
– External Integrations
– Multi-User
– Dashboard
– Comment management
– gamification and loyalty
– Team features
Main function & Pro Features
– Cloud Services
MaestroQA Integrations
MaestroQA integrates with more than 13 applications & plugins like Desk, Zendesk and Salesforce Service Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 MaestroQA integrations
– Salesforce Service Cloud
– Zendesk
– Desk
– Kustomer
– Intercom
– Freshdesk
– Slack
– Snowflake
– BigQuery
– Redshift
– Looker
– Tableau
– Zendesk
MaestroQA Pricing
The MaestroQA pricing plan starts from $ 15 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
MaestroQA offers several pricing plans :
– Free Trial : $ 15,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $15,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 15,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
MaestroQA is a cloud-based Q&A Platforms platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
maestroqa is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use MaestroQA ?
This software package is tailored to business needs : Large Companys, SME, Startup …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
MaestroQA Screenshots & Images : UI, dashboard …
MaestroQA Business Software Pricing
MaestroQA Features & Overview
MaestroQA Screenshot
MaestroQA Screenshot
Videos
This video is no longer available
MaestroQA Reviews
Here is our opinion on MaestroQA : this is an excellent q&a platforms software to know .
MaestroQA User Reviews & Ratings
Online and customer reviews of MaestroQA software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,7/5
Functionality : 4,7/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
MaestroQA offers a robust feature set including: CRM and Support Tool Integrations
Popularity on social networks : 784 followers on Twitter
Your Customer Review on MaestroQA
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend MaestroQA ? What is your likelihood to renew ?
FAQs
Why use a Q&A Platforms Software ?
Q&A help desk software provides a framework for businesses to create dedicated hubs where employees and customers can ask and answer questions. Companies can implement them as a type of searchable knowledge base, either internally for employees or externally for customers.
Main functions are : Platform dedicated to knowledge collection, Allow users to post questions and answers, Provide search capability, Qualified leads and leads, Browse and create articles, Responsive design
Main characteristics are : sales crm, sales management, sales pipeline, sales tracking, software as a service, task management, contact management, customer relationship manager, sales, Office & Productivity, CRM, Call center software, engage and qualified prospects, Create and write articles, Responsive design, Actionable content notes, Admin collaboration notes, Document, Social climate, Alerts system, Product and service development, employee engagement, SAAS software, Tourism, qanda platform, questions and answers, addons, help desk, education and referral, Q&A
Q&A Platforms Software Average Price : from $ 15,00 to $ 640,00 with an average price of $ 156,11 . We have identified more than 13 competitors on the market.
Q&A Platforms Software Review
Company details
Developed by MAESTROQA, Inc. (@maestroqa on Twitter)
About MaestroQA: Maestro is a customer service quality assurance software. Identify issues, advise agents, and measure impact. Whether it’s CSAT, resolution time, or more, we’ll drive the metrics behind your team.
HQ location : New York
Founded in 2013 by Harrison Hunter
Total revenue : $3.5M
Fundings : $31.6M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Q&A Platforms Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit maestroqa.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on MaestroQA is independent in order to highlight the strengths and weaknesses of this Q&A Platforms Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
MaestroQA Alternatives
If you’re understanding the drawbacks and you’re looking for a MaestroQA alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to MaestroQA
– Statuspage
– HelpWire
– Ameyo Remote Contact Center Software
– ChurnZero
– Gainsight
– Smith ai Virtual Receptionists
– Five9
– Calabrio ONE
– Answerbase
– Qemotion
You can also take a look at other business apps, like our Magic Business review and our Fiskl review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Q&A Platforms Software compare to MaestroQA when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
