Messenger Communication Platform
Messenger Communication Platform : Reviews, Pricing, Features & Alternatives
$499.00
Messenger Communication Platform is a Customer Service & Support Software. Price : $499 (free trial available). Review Messenger Communication Platform : Overview & Pricing
Messenger Communication Platform Overview : Features, Pricing, Reviews & Alternatives
Messenger Communication Platform is a Customer Service & Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Messenger Communication Platform is listed as a Customer Service & Support Software and Customer Management Software for companies and is used for Customer Service, Customer Engagement, Customer Communications Management …
Messenger Communication Platform price starts from $ 499 per user and per month (free trial available).
Customer communication platform to increase your CSAT
What is Messenger Communication Platform ?
MessengerPeople’s Messenger Communication Platform is a web-based customer communication solution for businesses of all sizes that enables customer service teams to engage with their customers through a live chat system. The software integrates with Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram to provide a one-to-one database for troubleshooting and general inquiries. Additionally, the system comes with customer profiles, which record and store information such as personal contact information, chat history, and common requests to provide employees with relevant information when serving a customer.
Messenger Communication Platform Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Service & Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Messenger Communication Platform, and as you may have guessed from the title, this review will tell you more about Messenger Communication Platform’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Messenger Communication Platform Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Messenger Communication Platform Cons
– Con : Custom integrations can come at a price.
Messenger Communication Platform Features
Here is the list of the main features of this computer software :
– API
– Alerts / Escalation
– Alerts/Notifications
– Appointment Management
– Auto-Responders
– Chat/Messaging
– Churn Management
– Communication Management
– Contact Database
– Contact Management
– Customer Database
– Customer History
– Customer Service Analytics
– Data Import/Export
– Drag & Drop
– Feedback Management
– Inbox Management
– Interaction Tracking
– Interactive Content
– Knowledge Base Management
Main function & Pro Features
– Live Chat
– Multi-Channel Communication
– Multi-Channel Marketing
– On-Demand Communications
Messenger Communication Platform Integrations
Messenger Communication Platform may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Messenger Communication Platform Pricing
The Messenger Communication Platform pricing plan starts from $ 499 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Messenger Communication Platform offers several pricing plans :
– Medium : $ 499,00 per user / per month
– Wide : –
– Xl Map : –
– Enterprise : –
– Premium : –
| Medium | Wide | Xl Map | Enterprise | Premium |
| $499,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Messenger Communication Platform Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 499,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Messenger Communication Platform is a cloud-based Customer Service & Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
messenger-communication-platform is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Portuguese, French, German, Italian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : +49 89 416173-140
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Messenger Communication Platform ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Large Company …)
Messenger Communication Platform Screenshots & Images : UI, dashboard …
Messenger Communication Platform Business Software Pricing
Messenger Communication Platform Features & Overview
Messenger Communication Platform Screenshot
Videos
Video #1
Video #2
Messenger Communication Platform Reviews
Here is our opinion on Messenger Communication Platform : this is an excellent customer service & support software to know .
Messenger Communication Platform User Reviews & Ratings
Online and customer reviews of Messenger Communication Platform software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,3/5
Functionality : 4,1/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 2929 followers on LinkedIn
Your Customer Review on Messenger Communication Platform
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Messenger Communication Platform ? What is your likelihood to renew ?
FAQs
Why use a Customer Service & Support Software ?
Customer Service & Support Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Customer Service & Support Software Review
Company details
Developed by MESSENGER COMMUNICATION PLATFORM, Inc.
HQ location : Germany
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit messengerpeople.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Messenger Communication Platform is independent in order to highlight the strengths and weaknesses of this Customer Service & Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Messenger Communication Platform Alternatives
If you’re understanding the drawbacks and you’re looking for a Messenger Communication Platform alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Messenger Communication Platform Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| MESSENGER COMMUNICATION PLATFORM | $ | Per month / user | Yes |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
| VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to Messenger Communication Platform
– Zendesk
– Zoho Desk
– LiveAgent
– Efficy CRM
– Front
You can also take a look at other business apps, like our Orca Security review and our Tribeloo review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Customer Service & Support Software compare to Messenger Communication Platform when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
