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MyHub : Reviews, Pricing, Features & Alternatives
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MyHub is a Help Desk Software. Price : $130 (free trial available). Review MyHub : Overview & Pricing

9.8 Expert Score
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MyHub Overview : Features, Pricing, Reviews & Alternatives

MyHub is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

MyHub is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Knowledge Management, Instant Messaging & Chat, Portal, Forms Automation …

MyHub price starts from $ 130 per user and per month (free trial available).

Introduce your staff to smarter ways to create, share and interact with the MyHub intranet. Access a variety of exciting tools like live chat, forums, news, alerts, project spaces, quizzes, and more.

Cloud-based intranet solution

What is MyHub ?

MyHub is a leading cloud intranet solution built for businesses that need an easy-to-use, fast-to-deploy, and highly engaging employee site. Fully customizable, scalable, and secure, MyHub includes many essential features to help businesses improve team collaboration, knowledge sharing, and internal communications.

MyHub, a cloud-based intranet software provider, was established in 2001 as Keep In Touch (KIT), a hosted content management system. They quickly developed a loyal customer base, but as time went on, customer needs and new technologies available created an opportunity to evolve; In early 2014, KIT was acquired and rebranded as MyHub. Headquartered in Auckland, New Zealand, MyHub securely hosts customer data from around the world at Amazon Web Services facilities in Virginia and North Carolina, USA.

MyHub provides a cloud-based CMS intranet used by hundreds of companies of different sizes and in different markets around the world. MyHub is extremely simple to set up, easy to manage, and completely customizable. MyHub requires no IT resources, so you can have your intranet site online in minutes. The product has a number of pre-made intranet page templates and comes with a range of powerful modules and business tools out of the box. Simply drag and drop features and content onto your custom secure intranet pages.

MyHub Review

MyHub Review : Pros & Cons

Pros & Cons

When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is MyHub, and as you may have guessed from the title, this review will tell you more about MyHub’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

MyHub Pros : Key Benefits

– Set up and customize an intranet in minutes – no IT experience required!

– Choose from a wide range of intranet modules including chat, forums, banners, blogs, calendars, file storage and more

– Increase messaging relevancy and employee engagement through the use of #channels, dedicated project spaces, and employee screening features

– Set user permissions by position/team to limit access to the site, to particular pages, modules, content or files

– Cloud based so no software to download, just online registration. It is also accessible to telecommuters and any staff member using mobile devices.

– Access a dedicated intranet design expert to help you get your site up and running.

MyHub Cons

– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.
 

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MyHub Features

Here is the list of the main features of this computer software :

– Intranet
– @mentions
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Activity/News Feed
– Alerts/Notifications
– Approval Process Control
– Authentication
– Benchmarking
– Blogs
– Brainstorming
– Calendar Management
– Cataloging/Categorization
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Configurable Workflow

Main function & Pro Features

– Intranet
– @mentions
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Activity/News Feed
– Alerts/Notifications
– Approval Process Control
– Authentication
– Benchmarking
– Blogs
– Brainstorming
– Calendar Management
– Cataloging/Categorization
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Configurable Workflow

MyHub Integrations

MyHub integrates with more than 9 applications & plugins like Gmail, Microsoft 365 and Dropbox Business (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 MyHub integrations

– Dropbox Business
– Microsoft 365
– Gmail
– Box
– Google Calendar
– Google Cloud Platform
– Microsoft Azure
– Okta
– Salesforce Essentials

MyHub Pricing

The MyHub pricing plan starts from $ 130 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

MyHub offers several pricing plans :

– Free Trial : $ 130,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$130,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 130,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

MyHub is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

myhub is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use MyHub ?

This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …

This web-based application is recommended for trades : PR, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, Medium Company …)

MyHub Screenshots & Images : UI, dashboard …

MyHub Review

MyHub Business Software Pricing

MyHub Features

MyHub Features & Overview

MyHub Screenshot

MyHub Screenshot

MyHub Screenshot

MyHub Screenshot

Videos

Video #1

YouTube video

   

MyHub Reviews

Here is our opinion on MyHub : this is a great help desk software to advise .

MyHub User Reviews & Ratings

Online and customer reviews of MyHub software are quite plentiful and overall very positive :

Overall rating : 4,9/5

Value for money : 4,8/5
Functionality : 4,6/5
Usefulness : 4,8/5
Ease of use : 4,8/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on MyHub

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend MyHub ? What is your likelihood to renew ?
 

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FAQs

Why use a Help Desk Software ?

Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.

According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)

Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management

Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing

Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.

Help Desk Software Review

Help Desk Software Review

Company details

Developed by MYHUB INTRANET SOLUTIONS, Inc.
HQ location : United Kingdom
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit evision.bournemouth.co.uk

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on MyHub is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

MyHub Alternatives

If you’re understanding the drawbacks and you’re looking for a MyHub alternative, there are more than 55 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to MyHub

– Bitrix24
– MangoApps
– eXo Platform
– Axero
– Jostle
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom

You can also take a look at other business apps, like our Legito review and our Fluxx Grantmaker review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to MyHub when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Help Desk Software

 

9.8Expert Score
MyHub Review
MyHub is a great help desk SaaS software to advise for your company or business.
Ease of use
9.8
Functionnality
9.2
Integrations
9.6
Customer support
9.6
Value for money
9.6
PROS
  • Set up and customize an intranet in minutes - no IT experience required!
CONS
  • Not always the cheapest option
MyHub
MyHub

$130.00

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