PagerDuty
PagerDuty : Reviews, Pricing, Features & AlternativesPagerDuty is a Supervision & Infrastructure Monitoring tool. Price : $9 (free trial available). Review PagerDuty : Overview & Pricing
PagerDuty Overview : Features, Pricing, Reviews & Alternatives
PagerDuty is a Supervision & Infrastructure Monitoring tool intended for businesses. Let’s discover user reviews, features and prices of this business app.
PagerDuty is listed as a Supervision & Infrastructure Monitoring and IT Support for companies and is used for Website Monitoring, ITSM, Network Monitoring, Server Monitoring …
PagerDuty price starts from $ 9 per user and per month (free trial available).
PagerDuty provides alerts, on-call scheduling, escalation strategies, and incident tracking to increase the availability of your applications, servers, websites, and databases.
Real-time operations to ensure higher productivity
PagerDuty is cloud-based software that connects people, systems, and data in a single view, creating visibility and actionable insights across your operations.
What is PagerDuty ?
PagerDuty helps users develop a culture of real-time engineering, to be even more responsive to customer needs, ensuring productivity. It is the central nervous system of the user’s digital ecosystem. The platform sits at the heart of users’ technology ecosystem, analyzing digital signals from virtually any software-enabled system. PagerDuty helps users to intelligently identify problems like outages and take advantage of opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to act quickly. It helps users automate cross-team work, run detailed playbooks, and speed resolutions. PagerDuty enables users to apply machine learning for comprehensive incident context, recommendations, and classification in real time. Ensures users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow and many more. It provides a collaboration of human data and machine data to deliver insights, helping users to continuously improvise their performance.
This software is cloud-based, so your incident tracking and alerting system can be redesigned, configured, and managed from anywhere, as quickly as possible. There are also native Android and iOS apps on offer. Incident alerts can be sent via phone, email, text, and mobile apps, so operations teams can spot, triage, and resolve any issues instantly.
Users of the PagerDuty platform take full advantage of its technology by enriching and aggregating events, then correlating them, and finally turning those events into actionable alerts. Much of the popularity of this program stems from its simple, user-friendly interface and its ability to integrate with other business systems and applications, primarily monitoring tools and development resources. The clientele is mainly made up of SMEs, but also large brands, such as Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square and Github.
PagerDuty is an operations performance platform that provides visibility and actionable insights throughout the incident lifecycle.
PagerDuty is an alarm dispatching and aggregation service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overview of all your monitoring alarms, and alerts a service engineer if something goes wrong.
PagerDuty provides a platform for real-time trading. Transform any signal into information and action by integrating machine data and human intelligence. Software as a Service (SaaS) platform provides on-call management, modern incident response management, event reporting and analysis.
PagerDuty provides a platform for real-time trading. Transform any signal into information and action by integrating machine data and human intelligence. Software as a Service (SaaS) platform provides on-call management, modern incident response management, event reporting and analysis.
PagerDuty is an alarm dispatching and aggregation service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overview of all your monitoring alarms, and alerts a service engineer if something goes wrong.
An always-on world requires a proactive and preventative approach to managing your digital operations. PagerDuty gives you real-time visibility into your critical applications and services in one place, thanks to our full-service ownership model. And when business-impacting issues arise, PagerDuty ensures you’re never caught off guard by collecting data signals from anywhere, interpreting those signals using machine learning, automatically engaging the right people, and accelerating resolution and learning. Resolve incidents faster and prevent them in the future. In an always-on world, teams rely on PagerDuty to help them deliver the perfect digital experience for their customers, every time. PagerDuty is the central nervous system of a company’s digital operations. We identify problems and opportunities in real time and bring the right people together to respond to problems faster and prevent them in the future.
Pros & Cons
When it comes to finding the right Supervision & Infrastructure Monitoring tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is PagerDuty, and as you may have guessed from the title, this review will tell you more about PagerDuty’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
PagerDuty Pros : Key Benefits
– Alert that works (and wakes you up)
– Aggregation monitoring
– Integrate all your existing monitoring tools
– effective alert
– When your systems crash, PagerDuty wakes you up. You choose how you want to receive alerts: by phone, text or email, to multiple numbers, with retries.
– Native apps with push notifications
– Mobile Incident Management
– PagerDuty works great with almost all monitoring tools including: Nagios, Icinga, Keynote, New Relic, Pingdom, Cloudkick, Circonus, Splunk, Zenoss, Monit, Munin, SolarWinds and many more. If you can send emails, it works with PagerDuty.
– call planning
– escalation policies
PagerDuty Cons
– Con : Custom integrations can come at a price.
PagerDuty Features
Here is the list of the main features of this computer software :
– Incident Reporting
– API
– Audit Trail
– Access Controls/Permissions
– Ticket Management
– Alerts / Escalation
– Task Management
– CPU Monitoring
– Dashboard
– Data Aggregation
– Email Alerts
– Email Management
– IT Monitoring
– Incident Management
– Incident Reporting
– Inventory Management
– Issue Management
– Issue Tracking
– Knowledge Base Management
– Mail Server Monitoring
Main function & Pro Features
– Incident Reporting
– API
– Audit Trail
– Access Controls/Permissions
– Ticket Management
– Alerts / Escalation
– Task Management
– CPU Monitoring
– Dashboard
– Data Aggregation
– Email Alerts
– Email Management
– IT Monitoring
– Incident Management
– Incident Reporting
– Inventory Management
– Issue Management
– Issue Tracking
– Knowledge Base Management
– Mail Server Monitoring
PagerDuty Integrations
PagerDuty integrates with more than 141 applications & plugins like Bitrise, Datadog and Elasticsearch (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 PagerDuty integrations
– Slack
– Google Workspace
– Zoom Meetings
– Jira
– monday.com
– Zapier
– Rippling
– Zendesk
– Google Cloud Platform
– Firebase
– Freshservice
– Pipefy
– Rollbar
– Pulseway
– JIRA Service Management
– Front
– ProjectManager.com
– WhatsUp Gold
– New Relic One
– xMatters
– Demisto
– Aruba
– Opsee
– Ghost Inspector
– Freshservice Gitter
– Keynote
– MailHop
– Ansible
– Zendesk
– Crashlyticcs
– Desk.com
– Glip
– Intellinote
– Microsoft Azure
– BMC Remedy
– App Dynamics
– Bitium
– Zapier
– Apica
– Flowdock
PagerDuty Pricing
The PagerDuty pricing plan starts from $ 9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
PagerDuty offers several pricing plans :
– Lite : $ 9,00 per user / per month
– Basic : $ 29,00 per user / per month
– Standard : $ 49,00 per user / per month
– Company : $ 99,00 per user / per month
– Premium : –
Lite | Basic | Standard | Company | Premium |
$9,00 | $29,00 | $49,00 | $99,00 | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 9,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
PagerDuty is a cloud-based Supervision & Infrastructure Monitoring platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
pagerduty is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 1-650-989-2965
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use PagerDuty ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom, Canada …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Software, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Global Staffing Company, OVO Energy Powers Digital Transformation, Vodafone, PagerDuty, Slack, Intuit, Zendesk …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
PagerDuty Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
PagerDuty Reviews
Here is our opinion on PagerDuty : this is an excellent supervision & infrastructure monitoring tool to trust .
PagerDuty User Reviews & Ratings
Online and customer reviews of PagerDuty software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,1/5
Functionality : 4,3/5
Usefulness : 4,1/5
Ease of use : 4,1/5
User rating Excellent : 70%
User rating Very Good : 26%
User rating Average : 3%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of PagerDuty are its incident management tools, smart notification features, and collaboration tools.
Popularity on social networks : 29638 followers on LinkedIn
Your Customer Review on PagerDuty
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend PagerDuty ? What is your likelihood to renew ?
FAQs
Why use a Supervision & Infrastructure Monitoring tool ?
Supervision software (infrastructure monitoring) is a subset of network monitoring software. Event monitoring involves analyzing and notifying network administrators of relevant events so that they can correct errors or enforce security policy. An event monitoring ecosystem consists of software and hardware components such as operating systems, database management systems, applications, firewalls, processors, etc. Infrastructure supervision & monitoring software will monitor all of a company’s IT infrastructure.
According to various sources, most used business software are : Kibana (market share : 29,50%), Amazon CloudWatch (12,70%), Riverbed SteelCentral (6,70%), HP OpenView (6,70%), Datadog (5,60%), Ossec (1,30%), Zenoss (1,00%), IBM Tivoli Monitoring (0,60%), Opsview (0,60%), PagerDuty (0,50%), Icinga (0,50%), LogicMonitor (0,30%), CA SYSVIEW (0,20%), ScienceLogic (0,20%), AWS Config (0,20%), Stackdriver (0,10%), Pandora FMS (0,10%), Panopta (0,10%), Librato (0,10%), Netuitive (0,10%)
Main functions are : Agentless monitoring of network devices, Configurable noise reduction tools and alert system, Filtering and deletion, Configurable alert thresholds, Configurable dashboard, Correlative analysis
Main characteristics are : Monitoring, GR System, GR Monitoring, GR Backup, GR Security, Server Monitoring, Online Data Backup, Data Restore, Virus Protection, Monitoring, Monitoring, SAAS Software, Monitoring, Platform, Cloudtesting, Measure, Quality, Btob, Cloud, aws monitoring, chef monitoring, cloud computing, cloud monitoring, devops, error logging, monitoring, network monitoring, network administration, web log analyzer, server monitoring
Supervision & Infrastructure Monitoring Average Price : from $ 1,00 to $ 23,00 with an average price of $ 10,75 . We have identified more than 187 competitors on the market.
Company details
Developed by PAGERDUTY, Inc. (@pagerduty on Twitter)
HQ location : USA
Founded in 2009 by Jennifer Tejada
Total revenue : $4700000
Fundings : $173.6M
Industry : B2B SaaS company
Software Category : IT Management Software > IT Support > Supervision & Infrastructure Monitoring
Schema : SoftwareApplication > DeveloperApplication
Tags : …
Website : visit pagerduty.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on PagerDuty is independent in order to highlight the strengths and weaknesses of this Supervision & Infrastructure Monitoring tool. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
PagerDuty Alternatives
If you’re understanding the drawbacks and you’re looking for a PagerDuty alternative, there are more than 57 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare PagerDuty Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
PAGERDUTY | $10 | Per month / user | Yes |
EVERBRIDGE IT ALERTING | $32 | Per month / user | No |
SENTRY | $26 | Per month / user | Yes |
VICTOROPS | $5 | Per month / user | Yes |
SPLUNK CLOUD | $ | Per month / user | Yes |
XMATTERS | $16 | Per month / user | Yes |
DATADOG APM | $31 | Per month / user | Yes |
OPSGENIE | $9 | Per month / user | Yes |
ALERTOPS | $5 | Per month / user | Yes |
ONPAGE | $13,99 | Per month / user | Yes |
Top 10 Alternatives & Competitors to PagerDuty
– OpsGenie
– Splunk On-Call
– SolarWinds Service Desk
– Datadog
– LogicMonitor
– ManageEngine Patch Manager Plus
– ManageEngine Desktop Central
– ManageEngine Patch Connect Plus
– ManageEngine Desktop Central MSP
– ManageEngine RMM Central
Free Alternatives to PagerDuty
– xMatters
– Opsgenie
– AlertOps
SaaS alternatives
OpsGenie : OpsGenie is a cloud-based service for development and operations teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools and services and makes sure the right people are at the right time.
VictorOps : VictorOps is a real-time incident management platform that combines the power of people and data to empower DevOps teams to manage incidents as they happen and prepare for the next one. .
New Relic : New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, across servers, and down to the application line of code.
Datadog : Datadog is the leading cloud-scale monitoring service. It is used by IT, operations, and development teams that build and operate applications that run on a dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
Bigpanda : Bigpanda helps you manage and respond to operational incidents faster. All your alerts: organized, assignable, traceable, repeatable and updated in real time.
You can also take a look at other business apps, like our Seismic review and our Moz Pro review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these Supervision & Infrastructure Monitoring compare to PagerDuty when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
- Alert that works (and wakes you up)
- Custom integrations can come at a price