ProProfs Chat
ProProfs Chat : Reviews, Pricing, Features & Alternatives
$9.00
ProProfs Chat is a Live Chat Software. Price : $9 (free trial available). Review ProProfs Chat : Overview & Pricing
ProProfs Chat Overview : Features, Pricing, Reviews & Alternatives
ProProfs Chat is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ProProfs Chat is listed as a Live Chat Software and Collaboration Software for companies and is used for Customer Service & Help Desk …
ProProfs Chat price starts from $ 9 per user and per month (free trial available).
ProProfs Chat is a live chat solution that enables online businesses to engage in open communication with their website visitors.
Make your chat reps’ job easier
ProProfs Chat is a real-time sales and support live chat tool for websites, designed to help businesses connect, support, engage and convert website visitors.
What is ProProfs Chat ?
ProProfs Chat is fast and responsive online chat software that enables different business websites to offer instant support to their valued customers and web visitors. With ProProfs live chat software, your support team can resolve queries faster, provide answers to a variety of questions in real time, and deal with multiple customers without interrupting your flow of navigation. Live support chat software also enables support teams to instantly reduce tickets while improving customer response time and satisfaction levels. With ProProfs reassure your clients and tell them that you are always by their side when they need you.
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and interact with their website visitors. Armed with ProProfs Chat, your support team can resolve issues faster, provide fast answers to questions about your products and services, and assure your customers that you’ll be there when they need you. ProProfs Chat will help your support teams reduce tickets, improve response time and customer satisfaction, and ultimately increase sales and ROI.
Additionally, this chat platform allows support administrators to send proactive chat invitations to website visitors and guide them through the sales process.
Main features:
ProProfs Chat is a premium solution that enables online businesses to communicate openly with their website visitors. This live chat tool helps organizations of different sizes to interact with visitors in the same way as in a physical store. Considered one of the easiest and fastest ways to interact with website visitors, ProProfs Chat allows businesses to monitor visitor activity: see what they’re looking at, answer their questions in real time, and resolve their issues.
ProProfs Chat is a solution that enables online businesses to establish open communication with their website visitors. This live chat tool helps organizations of different sizes to interact with visitors in the same way as in a physical store. ProProfs provides a quick and easy way to participate…
ProProfs Chat is a solution that enables online businesses to establish open communication with their website visitors. This live chat tool helps organizations of different sizes to interact with visitors in the same way as in a physical store. ProProfs provides a quick and easy way to participate…
ProProfs – Knowledge Management Software for Quizzes, Tests, Training, Flash Cards, Knowledge Base. Get started with our knowledge management software.
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and interact with their website visitors. The platform enables support teams to resolve issues faster, provide quick answers to questions about products and services, and reassure customers that they are there when they need help.
The software helps support teams reduce tickets, improve response time and customer satisfaction, and increase sales and ROI. In addition, the platform allows users to personalize customers’ shopping experiences by displaying relevant offers, providing assistance when needed, and enables support managers to send proactive chat to website visitors and guide them through the checkout process. sales.
What is ProProfs Chat? ProProfs Chat is an easy-to-use live chat software that claims to be the world’s most advanced real-time support software with a design that can allow agents to see what customers are typing before messages are sent. That could be the case, as companies like Sony, Dell, Cisco, DHL, and Yale University have chosen ProProfs Chat as their preferred live chat software. ProProfs Chat is an easy-to-setup live chat software perfect for all types of businesses and institutions that want to offer instant live support on their website. Support is streamlined with its tools that allow businesses to program default greetings to engage users and anticipate questions for faster responses. It can be set up in minutes and easily integrates with third-party software like Salesforce, Shopify, MailChimp, etc. The software is web-based and agents can start providing support by simply logging in online or using their mobile app. Their service can be used for as little as $8/month. ProProfs Chat is also fully customizable and can meet various branding needs.
ProProfs Chat Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ProProfs Chat, and as you may have guessed from the title, this review will tell you more about ProProfs Chat’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ProProfs Chat Pros : Key Benefits
– The time has come to rethink the way online customers buy products and services. Do you have live chat support on your website? If not, consider doing it as it is no longer an option, it is a prerequisite. Live support via live text chat is your best customer service solution.
– Chat with your customers in the language of their choice.
– These are some of the reasons why you should choose ProProfs Chat to offer live support. With ProProfs Chat, you can:
– Allow callback requests when operators are offline.
– Supports integration with third-party tools like Microsoft Dynamics CRM, Salesforce, Magento, Shopify, ZenDesk, WordPress, Drupal, and more.
– Chat faster with canned responses.
– Improve resolution time for inbound customer inquiries by up to 80%.
– Collect feedback with post-chat surveys and capture leads with a pre-chat form.
– Help customers find answers to their questions with knowledge base integration.
– Customize your live chat window according to different departments or service pages.
ProProfs Chat Cons
– Con : Custom integrations can come at a price.
ProProfs Chat Features
Here is the list of the main features of this computer software :
– CRM
– Visitor Targeting
– API
– Persistent Chat
– Auto-Responders
– Co-Browsing
– CRM
– Call Me Option
– Canned Responses
– Offline Form
– Customizable Branding
– Agent Scheduling
– Customizable Templates
– Shortcut Messages
– Email Management
– Knowledge Database
– File Sharing
– Geotargeting
– Help Desk Management
– Lead Capture
Main function & Pro Features
– CRM
– Visitor Targeting
– API
– Persistent Chat
– Auto-Responders
– Co-Browsing
– CRM
– Call Me Option
– Canned Responses
– Offline Form
– Customizable Branding
– Agent Scheduling
– Customizable Templates
– Shortcut Messages
– Email Management
– Knowledge Database
– File Sharing
– Geotargeting
– Help Desk Management
– Lead Capture
ProProfs Chat Integrations
ProProfs Chat integrates with more than 33 applications & plugins like ProProfs Help Desk, FogBugz and Zendesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ProProfs Chat integrations
– WordPress
– Mailchimp
– Salesforce Sales Cloud
– Shopify
– Zoho CRM
– Zendesk
– Keap
– Adobe Commerce
– Joomla
– Drupal
– Nutshell
– GetResponse
– Highrise
– OpenCart
– SugarCRM
– Shift4Shop
– X-Cart
– Xperience
– WHMCS
– AmeriCommerce
– Salesforce
– ActiveCampaign
– Zendesk
– HighRise
– Drupal
– WHMCS
– Magento
– Volusion
– SparkPay
– osCommerce
– Desk.com
– Nutshell
– LightCMS
– InfusionSoft
– WordPress
– BigCommerce
– PrestaShop
– iContact
– GetResponse
– DNN
ProProfs Chat Pricing
The ProProfs Chat pricing plan starts from $ 9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ProProfs Chat offers several pricing plans :
– Bronze : $ 9,00 per user / per month
– Silver : $ 19,00 per user / per month
– Gold : $ 39,00 per user / per month
– Company : $ 199,00 per user / per month
– Premium : –
| Bronze | Silver | Gold | Company | Premium |
| $9,00 | $19,00 | $39,00 | $199,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
ProProfs Chat Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 15 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 9,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ProProfs Chat is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
proprofs-chat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Portuguese, Spanish, French, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 855-776-7763
Training options : Documentation, Live Online, Videos …
Industry & Customers
Who use ProProfs Chat ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Highly Rated Live Chat software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Public Administration …)
ProProfs Chat Screenshots & Images : UI, dashboard …
ProProfs Chat Business Software Pricing
ProProfs Chat Features & Overview
ProProfs Chat Screenshot
ProProfs Chat Screenshot
Videos
Video #1
Video #2
ProProfs Chat Reviews
Here is our opinion on ProProfs Chat : this is a great live chat software to advise .
ProProfs Chat User Reviews & Ratings
Online and customer reviews of ProProfs Chat software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,6/5
Functionality : 4,4/5
Usefulness : 4,4/5
Ease of use : 4,45/5
User rating Excellent : 70%
User rating Very Good : 22%
User rating Average : 10%
User rating Poor : 2%
User rating Terrible : 0%
ProProfs Chat users primarily benefit from its speed, efficient lead capture, and overall reliability.
Popularity on social networks : 19 followers on LinkedIn
Your Customer Review on ProProfs Chat
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ProProfs Chat ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by PROPROFS, Inc.
About ProProfs: ProProfs is the leading provider of comprehensive online tools for developing, testing and applying knowledge. Through its Quiz Maker, Survey Maker, Training Maker, and Knowledge Base products, ProProfs provides trainers, marketers, and educators with powerful yet simple features without requiring them to download or learn expensive software. Featuring the largest library of professional quizzes and assessments along with powerful teaching and training tools.
HQ location : India
Founded in 2006
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : Knowledge Management Software | quiz maker | surveys | online training software | knowledge base software …
Website : visit proprofschat.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ProProfs Chat is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ProProfs Chat Alternatives
If you’re understanding the drawbacks and you’re looking for a ProProfs Chat alternative, there are more than 61 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ProProfs Chat Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| PROPROFS CHAT | $10 | Per month / user | Yes |
| TAWK.TO | $ | Per month / user | No |
| LIVECHAT | $16 | Per month / user | No |
| INTERCOM | $59 | Per month / user | No |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
Top 10 Alternatives & Competitors to ProProfs Chat
– LiveChat
– Zendesk
– Bitrix24
– Wix Answers
– Agile CRM
– Zoho SalesIQ
– Intercom
– Chatra
– LiveChat
– Smartsupp
Free Alternatives to ProProfs Chat
– tawk.to
– JivoChat
– Crisp
You can also take a look at other business apps, like our ExpenseWire review and our GoodDay review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to ProProfs Chat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
