SABIO
SABIO : Reviews, Pricing, Features & AlternativesSABIO is a Help Desk Software. Price : $12 (free trial available). Review SABIO : Overview & Pricing
SABIO Overview : Features, Pricing, Reviews & Alternatives
SABIO is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
SABIO is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customer Service, Knowledge Management, Business Process Management, Cloud Storage, CRM …
SABIO price starts from $ 12 per user and per month (free trial available).
Knowledge Management Platform
Rethink knowledge management
What is SABIO ?
WISE puts his knowledge in exactly the right place at the right time. With SABIO, you manage all your knowledge from a single central knowledge base. High-performance role-based user access control ensures each user gets exactly the knowledge they need. A knowledge base can only reach its true potential when it spreads knowledge to all relevant channels. They ensure flawless operation by offering exceptional performance, airtight data protection, and a constant stream of new features.
SABIO is a cloud-based knowledge management system that provides customer service organizations with a single, centralized platform from which to manage complex information. Incorporating an intuitive interface, custom reports, and extensive integrations, SABIO aims to provide an intelligent knowledge management solution.
Workly’s clock app, TimePad, is designed for use on mobile devices such as smartphones and tablets. TimePad can be linked to multiple locations. Employees can log their time offline, and once the internet is back up, TimePad will automatically send attendance data to Workly. This system can automatically alert employees to changes in their schedules. Employees log in to check their schedules, request time off, and trade shifts with other employees. Users have a dashboard that allows them to accept…
SABIO provides intuitive SaaS knowledge management software for better customer service by making a company’s knowledge base easily accessible to all of its employees.
WISE puts his knowledge in exactly the right place at the right time. Equipped with a powerful search engine, SABIO finds everything you are looking for. Find relevant knowledge in auto-generated content or uploaded documents. The easy-to-use knowledge tree visually structures your knowledge and allows you to store content exactly as you need it. Powerful rights and role management, multiple applications and an open API seamlessly integrate SABIO into your business. Enable users to find knowledge faster by putting it where they need it, when they need it. WISE Integrator, our browser extension, allows you to integrate your knowledge base into any web application, without an expensive development project. Smart and powerful search automatically displays matching knowledge without forcing you to search.
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is SABIO, and as you may have guessed from the title, this review will tell you more about SABIO’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
SABIO Pros : Key Benefits
– WISE includes built-in templates, allowing publishers to build click-through knowledge trees effectively and efficiently.
– WISE includes a REST API, giving users the ability to add custom integrations when needed.
– WISE makes reporting and statistics easy, giving users valuable insights into frequently viewed areas and most requested search terms.
– SABIO offers powerful search functionality, allowing users to use multilingual, faceted and self-learning searches to quickly locate relevant content.
– WISE encourages content rating and review, which helps publishers optimize their output.
– WISE allows for real-time editing and notifications to users as soon as new content is uploaded.
SABIO Cons
– Con : Custom integrations can come at a price.
SABIO Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Activity Dashboard
– Cataloging/Categorization
– Collaboration Tools
– Content Library
– Content Management
– Customizable Reports
– Customizable Templates
– Decision Support
– Discussions / Forums
– Document Management
– Full Text Search
– Knowledge Base Management
– Multi-Language
– Reporting & Statistics
– SSL Security
– Self Service Portal
– Self-Learning
– Tagging
Main function & Pro Features
– API
– Access Controls/Permissions
– Activity Dashboard
– Cataloging/Categorization
– Collaboration Tools
– Content Library
– Content Management
– Customizable Reports
– Customizable Templates
– Decision Support
– Discussions / Forums
– Document Management
– Full Text Search
– Knowledge Base Management
– Multi-Language
– Reporting & Statistics
– SSL Security
– Self Service Portal
– Self-Learning
– Tagging
SABIO Integrations
SABIO integrates with more than 2 applications & plugins like FreshDesk and Zendesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 SABIO integrations
– FreshDesk
– Zendesk
SABIO Pricing
The SABIO pricing plan starts from $ 12 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
SABIO offers several pricing plans :
– Sabio Team : $ 12,00 per user / per month
– Sabio Business : $ 14,90 per user / per month
– Sabio Enterprise : –
– Enterprise : –
– Premium : –
Sabio Team | Sabio Business | Sabio Enterprise | Enterprise | Premium |
$12,00 | $14,90 | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : $ 12,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
SABIO is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
sabio is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Russian, Swedish, French, Italian, German …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation, Videos …
Industry & Customers
Who use SABIO ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : DPD, Commerz Bank, Weleda, 1 and 1 …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
SABIO Screenshots & Images : UI, dashboard …
Videos
Video #1
SABIO Reviews
Here is our opinion on SABIO : this is an excellent help desk software to recommend .
SABIO User Reviews & Ratings
Online and customer reviews of SABIO software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,7/5
Functionality : 4,4/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
WISE allows customer service agents to access information on the go.
Popularity on social networks : 4543 fans on Facebook
Your Customer Review on SABIO
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend SABIO ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Company details
Developed by SABIO, Inc.
About SABIO: SABIO provides intuitive SaaS knowledge management software for better customer service by making a company’s knowledge base easily accessible to all of its employees.
HQ location : Germany
Founded in 2008
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit getsabio.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on SABIO is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
SABIO Alternatives
If you’re understanding the drawbacks and you’re looking for a SABIO alternative, there are more than 60 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare SABIO Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
SABIO | $8 | Per month / user | Yes |
MATTERIAL | $ | Per month / user | No |
OPENFOX.IO | $ | Per month / user | Yes |
GURU | $14 | Per month / user | Yes |
DOCUMENT360 | $99 | Per month / user | No |
BLOOMFIRE | $899 | Per month / user | No |
KIPWISE | $25,5 | Per month / user | Yes |
TWIKI | $ | Per month / user | No |
$ | Per month / user | ||
$ | Per month / user |
Top 10 Alternatives & Competitors to SABIO
– Confluence
– Zendesk
– Zoho Desk
– Freshdesk
– HappyFox Help Desk
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
You can also take a look at other business apps, like our EHS Insight review and our Afi SaaS Backup review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to SABIO when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !