SightCall
SightCall : Reviews, Pricing, Features & Alternatives
SightCall is a Communications Service (free trial available). Review SightCall : Overview & Pricing
SightCall Overview : Features, Pricing, Reviews & Alternatives
SightCall is a Communications Service intended for businesses. Let’s discover user reviews, features and prices of this business app.
SightCall is listed as a Communications Services and Communications Tools for companies and is used for Customer Service, Call Center, Remote Support …
SightCall prices are available on demand (free trial available).
SightCall offers comprehensive streaming video APIs and mobile SDKs that make it easy to integrate video calling and video conferencing into any application.
What is SightCall ?
Developer of real-time video conferencing technology designed to provide insight into the customer experience. The company’s video conferencing technology has developed a cloud-based WebRTC programming interface for live visual communications and adheres to both business applications as well as APIs and SDKs, allowing businesses to configure their preferred visual support experience of the client.
Com-On by Sightcall (formerly Wimo) is a unified business communication solution for Bouygues Telecom’s professional and business (TPE/SME) customers. It allows each user to have the following functionalities from the software: instant messaging, telephony, videophony, conferences, file transfer, application sharing, presence, business communication, etc.
SightCall is a web conferencing software solution that works completely in web browsers to host video conferences. Users can embed the program on any web page and send invitation URL links to people.
Within an active conference, users can share files with each other, send text chat messages, and view their own active screens. For important calls, the system can record and archive them completely. Every web account comes with unlimited minutes and mobile SDKs are available for Android and iOS. Finally, the platform can be deployed to Zimbra and Salesforce accounts.
SightCall Review : Pros & Cons
Pros & Cons
When it comes to finding the right Communications Services tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is SightCall, and as you may have guessed from the title, this review will tell you more about SightCall’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
SightCall Pros : Key Benefits
– URL Push – If external information is needed, support agents can simply push a URL to the customer’s screen via SightCall.
– Customer Experience: SightCall enables sales teams to engage with customers in real time as they navigate through the website. Video assistance helps sales reps guide customers through the purchase decision.
– Mobile: SightCall enables customers’ mobile devices to communicate with support agents. Customers can live stream their issues for more efficient resolution.
– Scalability and integration
– Frequent releases / updates
SightCall Cons
– Con : Not always the cheapest option : Communications Services average cost is $ 18,45 .
– Con : Custom integrations can come at a price.
SightCall Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Alerts / Escalation
– Audit Management
– Audit Trail
– Automatic Call Distribution
– CRM
– Calendar Management
– Call Recording
– Call Routing
– Call Tracking
– Chat/Messaging
– Collaboration Tools
– Communication Management
– Compliance Management
– Customer Service Analytics
– Customizable Branding
– Customizable Forms
– Customizable Reports
– Customizable Templates
Main function & Pro Features
– Data Import/Export
– Diagnostic Tools
– Engagement Tracking
– File Sharing
– File Transfer
– Inbound Call Center
– Live Chat
– Monitoring
– Multi-Channel Communication
– Multiple User Accounts
– Remote Access/Control
– Outbound Call Center
– Remote Monitoring & Management
– Performance Management
– Remote Update / Installation
– Performance Metrics
– Reporting & Statistics
– Real Time Data
– Reporting/Analytics
– Real Time Monitoring
SightCall Integrations
SightCall integrates with more than 11 applications & plugins like Microsoft Outlook, Zendesk and Microsoft 365 (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 SightCall integrations
– Microsoft 365
– Zendesk
– Microsoft Outlook
– Salesforce Service Cloud
– Five9
– ServiceNow
– ServiceMax
– Salesforce Field Service
– CCC ONE Total Repair Platform
– Guidewire
– Salesforce
SightCall Pricing
The SightCall pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
SightCall offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
SightCall is a cloud-based Communications Services platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
sightcall is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Portuguese, French, Chinese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Knowledge Base, Online Support …
Hotline : 1(415)8345599
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use SightCall ?
This software package is tailored to business needs : Large Companys, SME, Small Company …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
SightCall Screenshots & Images : UI, dashboard …
SightCall Business Software Pricing
SightCall Features & Overview
SightCall Screenshot
Videos
Video #1
SightCall Reviews
Here is our opinion on SightCall : this is an excellent communications service to know .
SightCall User Reviews & Ratings
Online and customer reviews of SightCall software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on SightCall
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend SightCall ? What is your likelihood to renew ?
FAQs
Why use a Communications Service ?
Communication software facilitates the sharing of information between several people / users: telephone, messaging, chat, email.
Main functions are : Messaging, Telephony, videoconference, Direct mail
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Communications Services Average Price : from $ 16,95 to $ 19,95 with an average price of $ 18,45 . We have identified more than 75 competitors on the market.
Communications Services Review
Company details
Developed by WEEMO, Inc. (@sightcall on Twitter)
HQ location : France
Founded in 2007 by Thomas Cottereau
Total revenue : $2.9M
Fundings : € 1_000_000
Industry : B2B SaaS company
Software Category : Communications Software > Communications Tools > Communications Services
Schema : SoftwareApplication > CommunicationApplication
Tags : FrenchTech SAAS software | real time chat | real-time collaboration | development kit | telehealth | video call | video chat | videoconference | website | APIs …
Website : visit sightcall.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on SightCall is independent in order to highlight the strengths and weaknesses of this Communications Service. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
SightCall Alternatives
If you’re understanding the drawbacks and you’re looking for a SightCall alternative, there are more than 60 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to SightCall
– Freshdesk
– Webex
– Qubicles
– Helpshift
– Help Lightning
– Zoho Meeting
– We Advocacy
– Express Scribe
– Pronosticgames
– Complay
You can also take a look at other business apps, like our Sigstr review and our SilverStripe review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Communications Tools to find out which one is right for your needs. Discover how these Communications Services compare to SightCall when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
