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Snapforce : Reviews, Pricing, Features & Alternatives

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Snapforce is a Customer Relationship Management (CRM) Software. Price : $25 (free trial available). Review Snapforce : Overview & Pricing

8.6 Expert Score
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Snapforce Overview : Features, Pricing, Reviews & Alternatives

Snapforce is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Snapforce is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for CRM, Business Management, Sales Tracking, Call Center …

Snapforce price starts from $ 25 per user and per month (free trial available).

Snapforce offers a customer relationship management solution to streamline sales processes.

What is Snapforce ?

Snapforce offers a customer relationship management (CRM) system with three pricing options. This cloud-based product is suitable for B2B and B2C companies in almost any industry and comes with a virtual phone system included with the solution. At the heart of this system is the sales automation module. In addition, it offers built-in features for marketing automation, customer service and support, web self-service, call center, field service, social CRM, help desk, channel management, and knowledge management. Snapforce gives call center workers immediate access to comprehensive customer profiles with information like calls, emails, and notes to learn more about customers, track past interactions, and monitor trends.

Software applications for sales, customer service, marketing, call centers and more on a single cloud platform.

Use Snapforce for your organization’s phone system, phone service, and CRM software. Logging into Snapforce is like going to work. Work from your desk, then continue working on the go using your phone. Snapforce Prodigy Edition is designed to work seamlessly on any mobile device. Snapforce CRM includes a complete cloud phone system. Keep your existing phone numbers, but eliminate the monthly bill!

Snapforce Review

Snapforce Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Snapforce, and as you may have guessed from the title, this review will tell you more about Snapforce’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Snapforce Pros : Key Benefits

– Account Management – View a list of all your business accounts and interactions and customize them with logical filtering. Use the visual map feature to see where your contacts are.

– Event management and scheduling: Create events directly from individual recordings, integrate your Snapforce calendar with your other calendars, and send invitations and reminders.

– Custom Dashboards: Track performance and forecast sales with pipeline reports, important metrics, and a sales leaderboard.

– Call Center Dashboards: Track agent performance and spot trends with custom dashboards and reports, as well as pre-built reports like call volume reports.

– Call center features: Snapforce includes automatic call distribution (ACD), interactive voice response (IVR), call screening, and call forwarding.

– Case Management – The CRM includes a customer portal that can be customized to match your brand. You can resolve support requests through feedback and automated responses.

– Telephony: Snapforce offers a voicemail system that allows you to store up to 500 voicemails in your CRM. You can also use the CRM for unlimited conference calls.

Snapforce Cons

– Con : Custom integrations can come at a price.
 

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Snapforce Features

Here is the list of the main features of this computer software :

– CRM
– API
– Accounting
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Asset Lifecycle Management
– Automatic Call Distribution
– Billing & Invoicing
– Blended Call Center
– CRM
– Calendar Management
– Calendar/Reminder System
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Scripting
– Call Transfer
– Campaign Management

Main function & Pro Features

– CRM
– API
– Accounting
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Asset Lifecycle Management
– Automatic Call Distribution
– Billing & Invoicing
– Blended Call Center
– CRM
– Calendar Management
– Calendar/Reminder System
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Scripting
– Call Transfer
– Campaign Management

Snapforce Integrations

Snapforce integrates with more than 10 applications & plugins like Mailchimp, Gmail and PayPal (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Snapforce integrations

– PayPal
– Gmail
– Mailchimp
– Facebook for Business
– Constant Contact
– Twitter
– Microsoft Outlook
– QuickBooks Online Advanced
– Authorize.Net
– Skedify

Snapforce Pricing

The Snapforce pricing plan starts from $ 25 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Snapforce offers several pricing plans :

– Free Trial : $ 25,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$25,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 25,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Snapforce is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

snapforce is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Webinars …

Industry & Customers

Who use Snapforce ?

This software package is tailored to business needs : Entrepreneur, Medium Company, Large Companys …

This web-based application is recommended for trades : Management, Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)

Snapforce Screenshots & Images : UI, dashboard …

Snapforce Review

Snapforce Business Software Pricing

Snapforce Features

Snapforce Features & Overview

Snapforce Screenshot

Snapforce Screenshot

Snapforce Screenshot

Snapforce Screenshot

Videos

Video #1

YouTube video

   

Snapforce Reviews

Here is our opinion on Snapforce : this is a very popular customer relationship management (crm) software to know .

Snapforce User Reviews & Ratings

Online and customer reviews of Snapforce software are quite plentiful and overall very positive :

Overall rating : 4,3/5

Value for money : 4,1/5
Functionality : 3,9/5
Usefulness : 4,1/5
Ease of use : 4,1/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Snapforce

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Snapforce ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by SNAPFORCE.COM, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : crm | customer relationship management | cloud applications | sales automation | cloud computing | call center | telephony …
Website : visit snapforce.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Snapforce is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Snapforce Alternatives

If you’re understanding the drawbacks and you’re looking for a Snapforce alternative, there are more than 66 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Snapforce

– Salesforce Essentials
– Bitrix24
– Zendesk
– InfoFlo
– Agile CRM
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium

You can also take a look at other business apps, like our Grapevine Evaluations review and our DealCloud review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Snapforce when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

8.6Expert Score
Snapforce Review
Snapforce is a very popular customer relationship management (crm) SaaS software to know for your company or business.
Ease of use
8.6
Functionnality
7.8
Integrations
8.2
Customer support
8.2
Value for money
8.2
PROS
  • Account Management - View a list of all your business accounts and interactions and customize them with logical filtering
CONS
  • Custom integrations can come at a price
Snapforce
Snapforce

$25.00

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