Telegram

Telegram Overview : Features, Pricing, Reviews & Alternatives

Telegram is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Telegram is listed as a Live Chat Software and Collaboration Software for companies and is used for Instant Messaging & Chat, Photo Editing, Customer Communications Management, Team Communication …

Telegram price starts from $ 87 per user and per month .

Telegram is a cloud-based desktop and mobile messaging app with a focus on security and speed.

Cloud-based desktop and mobile messaging app for all devices

Telegram is a messaging app focused on speed and security. It’s super fast, simple and free.

What is Telegram ?

Telegram is a cloud-based voice over IP and instant messaging service developed by Telegram Messenger LLP. In a world where free information is under pressure and surveillance is rampant, Telegram Messenger is an instant messaging app that keeps users hidden. People who love social gadgets will be delighted with its degree of security and speed. Since 2013, Telegram guarantees its exclusive messenger zero risk as a price of zero dollars.

Let’s face it, none of us really CHOOSE Whatsapp. It just happened to us. Let me show you a much better option. Contact me on Telegram: telegram.me Follow me on Twitter: In a world where free information is under pressure and the eye of surveillance is everywhere, Telegram Messenger is an instant messaging application that keeps users hidden. Experts in social networks and devices… Read more

Telegram a new era of messaging. Designed for personal use and businesses of all sizes, it is an instant messaging platform that allows users to share files, have secret chats, and more. Cloud-based messaging app that enables media sharing, data encryption, photo editing, and more.

Pros & Cons

When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Telegram, and as you may have guessed from the title, this review will tell you more about Telegram’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Telegram Pros : Key Benefits

– Telegram Messenger is a free cloud-based messaging solution with a native app for every platform on web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32-bit and 64-bit) with a focus on security. and speed. performance.

– Telegram supports voice calls and sends messages, photos, videos, and files of any format, while messages and conversations are automatically synced across any number of Telegram apps installed on phones, tablets, or computers.

– Communicate with other users through existing phone contacts or by creating and searching for public usernames, contacting new individual or group contacts via SMS invites, or sharing a t.me/username link that can be used for chats without exchanging phone numbers.

– Two APIs are freely available to developers, including a Bot API for creating programs that use Telegram messages for an interface, and the Telegram API and Telegram Database Library (TDLib) that support creating custom clients.

– Telegram widgets are embeddable widgets for website integration, including post widget to embed messages from groups and public channels, and login widget to authorize users through a Telegram bot linked to a domain.

Telegram Cons

– Con : Not always the cheapest option : Live Chat Software average cost is $ 31,24 .
– Con : Custom integrations can come at a price.
 

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Telegram Features

Here is the list of the main features of this computer software :

– API
– Alerts/Notifications
– Audio Calls
– Batch Communications
– Chat/Messaging
– Collaboration Tools
– Contact Database
– Contact Management
– Content Import/Export
– Content Sharing
– Discussions / Forums
– Drag & Drop
– File Sharing
– File Transfer
– Image Library
– Interaction Tracking
– Live Chat
– Multi-Channel Communication
– Multi-Language
– On-Demand Communications

Main function & Pro Features

– API
– Alerts/Notifications
– Audio Calls
– Batch Communications
– Chat/Messaging
– Collaboration Tools
– Contact Database
– Contact Management
– Content Import/Export
– Content Sharing
– Discussions / Forums
– Drag & Drop
– File Sharing
– File Transfer
– Image Library
– Interaction Tracking
– Live Chat
– Multi-Channel Communication
– Multi-Language
– On-Demand Communications

Telegram Integrations

Telegram integrates with more than 36 applications & plugins like Kaiten, Trengo and Apphud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Telegram integrations

– Trello
– Google Cloud Platform
– Buddy
– Onlypult
– Novocall
– XCALLY
– amoCRM
– Tribe
– Hexowatch
– One Chat
– Chaport
– Crisp
– ClusterControl
– Getscreen.me
– Call Center Studio
– Sematext Cloud
– Hexometer
– Acquire
– Hexomatic
– yellow.ai

Telegram Pricing

The Telegram pricing plan starts from $ 87,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Telegram offers several pricing plans :

– Free Trial : $ 87,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial	Start	Professional	Enterprise	Premium
$87,00	–	–	–	–
Per month	Per month	Per month	Per month	Per month
Per user	Per user	Per user	Per user	Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 87,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Telegram is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

telegram is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Spanish, Italian, Portuguese, Arabic, Korean, Spanish …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Telegram ?

This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …

This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Paralect, Ctt, Qiwi …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Shop Manager …)

Telegram Screenshots & Images : UI, dashboard …

Videos

Video #1

 

Telegram Reviews

Here is our opinion on Telegram : this is a great live chat software to trust .

Telegram User Reviews & Ratings

Online and customer reviews of Telegram software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,6/5
Functionality : 4,5/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Telegram

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Telegram ? What is your likelihood to renew ?
 

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FAQs

Why use a Live Chat Software ?

Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.

According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)

Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support

Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms

Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.

Company details

Developed by TELEGRAM, Inc. (@telegram on Twitter)
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication

Tags : anonymous secure file sharing | anonymous groups | end-to-end encryption | file transfer | GPS location tracking | group discussion | encrypted Voip calls | encrypted conversation | contact synchronization | contact integration …
Website : visit telegram.org

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Telegram is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Telegram Alternatives

If you’re understanding the drawbacks and you’re looking for a Telegram alternative, there are more than 55 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Telegram

– WhatsApp
– Slack
– Viber
– Microsoft Teams
– Google Hangouts
– Reve Chat
– Tailai
– Drift
– Olark
– Optimails

SaaS alternatives

WhatsApp : It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Slack : Imagine all your team communication in one place, instantly searchable and available wherever you go. It’s Slack. All your posts. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub, and dozens of other services. All together.

HipChat : HipChat is a private hosted chat service for your business or team. Invite colleagues to share ideas and files in persistent group chat rooms. Get your team off AIM, Google Talk and Skype – HipChat was built for business.

Microsoft Teams : View chat content and history at any time, including Skype team chats that are visible to the entire team. Private group chats are available for small group conversations.

Mattermost : Mattermost is modern communication behind your firewall.

You can also take a look at other business apps, like our Dynamics 365 review and our Stripe review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Telegram when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Live Chat Software