Tender Support
Tender Support : Reviews, Pricing, Features & Alternatives
$49.00
Tender Support is a Knowledge Base Software. Price : $49 (free trial available). Review Tender Support : Overview & Pricing
Tender Support Overview : Features, Pricing, Reviews & Alternatives
Tender Support is a Knowledge Base Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Tender Support is listed as a Knowledge Base Software and Document Management Software for companies and is used for Customer Service, Help Desk, Customer Support …
Tender Support price starts from $ 49 per user and per month (free trial available).
Tender Support is an online customer support solution.
Simplest customer service software
What is Tender Support ?
Tender Support is a customer support application that allows you to create chat rooms and public forums that can be shared with all your website visitors. Users can use this platform to discuss common issues, ask questions, talk with other users, and leave comments. VIP users can get more privileged access to certain categories and themes. Support staff can answer chat questions on the go from mobile devices, with the ability to send preset responses based on echo patterns.
Tender gives you the tools you need to provide great customer service. Receive notifications, respond on the go and use keywords to act quickly. Tender automatically reminds you to follow up at the right time so you don’t have to.
Tender Support is an online customer service solution.
Better and simpler customer service software. Support center, forums, knowledge base, email and more satisfied customers.
Tender Support Review : Pros & Cons
Pros & Cons
When it comes to finding the right Knowledge Base tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Tender Support, and as you may have guessed from the title, this review will tell you more about Tender Support’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Tender Support Pros : Key Benefits
– Public Forums – Create a branded public forum and shared chat room for your customers that your users can automatically access when they log in to your site.
– VIP: Set up limited access to articles, discussions, and prioritize discussions for your most important users.
– Organize – Send responses on the go with the mobile app, send canned responses using ECHO templates, organize chats into queues and apply filters, assign chats to staff members.
– Advanced Reporting – Track and view incoming discussions by week, month, or year. View data like response time, responder name, and resolution time.
– Customization – Use custom CSS and JavaScript, as well as themes, to add your colors and logo to your chat site.
Tender Support Cons
– Con : Custom integrations can come at a price.
Tender Support Features
Here is the list of the main features of this computer software :
– Knowledge Base
– Knowledge Base Management
– Incident Management
– Live Chat
– Macros (Templated Responses)
– Macros/Templated Responses
– Ticket Management
– Prioritization
– Contract (SLA Management)
– Real-Time Chat
– Live Chat
– Self Service Portal
– Community Forums
– Support Ticket Management
– Social Media Integration
– Document Storage
– Surveys & Feedback
– Automated Routing
– Alerts (Escalation)
– Multi-Channel Communication
Main function & Pro Features
– Customizable Branding
– Known Issue Management
– Self Service Portal
Tender Support Integrations
Tender Support integrates with more than 1 applications & plugins like Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Tender Support integrations
– Zapier
Tender Support Pricing
The Tender Support pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Tender Support offers several pricing plans :
– Standard : $ 49,00 per user / per month
– Pro : $ 99,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Standard | Pro | Professional | Enterprise | Premium |
| $49,00 | $99,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Tender Support Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Tender Support is a cloud-based Knowledge Base platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
tender-support is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Webinars …
Industry & Customers
Who use Tender Support ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, Medium Company …)
Tender Support Screenshots & Images : UI, dashboard …
Tender Support Business Software Pricing
Tender Support Features & Overview
Tender Support Screenshot
Tender Support Screenshot
Videos
This video is no longer available
Tender Support Reviews
Here is our opinion on Tender Support : this is a simple knowledge base software to experiment .
Tender Support User Reviews & Ratings
Online and customer reviews of Tender Support software are quite plentiful and overall negative :
Overall rating : 1,6/5
Value for money : 1,6/5
Functionality : 1,6/5
Usefulness : 1,6/5
Ease of use : 1,6/5
User rating Excellent : 0%
User rating Very Good : 20%
User rating Average : 50%
User rating Poor : 20%
User rating Terrible : 10%
Popularity on social networks : 1422 followers on Twitter
Your Customer Review on Tender Support
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Tender Support ? What is your likelihood to renew ?
FAQs
Why use a Knowledge Base Software ?
Knowledge base software is a tool that helps users create and manage a support website where customers can search for issues and find answers on their own. The software also allows managers to understand search trends and thus come up with more topic ideas for the support website.
According to various sources, most used business software are : ScreenSteps (market share : 0,10%)
Main functions are : Website management, CMS integration, Reports, Multilingual support, 24/7 accessibility, Import – Export data
Main characteristics are : knowledge base, help authoring, document management, knowledge management, knowledge base, adobe robohelp, robohelp, new robohelp, help authoring tool, responsive html5 template, media authoring tool, html5 one-click publishing, one-click clicks, html5 publishing, contextual help, adobe help authoring tool, adobe hr, adobe robohelp 2015, adobe robohelp 2015, adobe hr 2017, adobe robohelp 2019, adobe hr 2019, sales, salesforce integration, manager relationship management, Gmail integration, CRM, Salesforce integration, knowledge base software, knowledge management software
Knowledge Base Software Average Price : from $ 2,00 to $ 499,00 with an average price of $ 131,83 . We have identified more than 22 competitors on the market.
Knowledge Base Software Review
Company details
Developed by ENTP, Inc.
HQ location : Oregon
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Knowledge Base Software
Schema : SoftwareApplication > BusinessApplication
Tags : forums | support center | knowledge base | on request | software as a service | company assessment | customer reviews | social networks | software as a service | customer feedback …
Website : visit tenderapp.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Tender Support is independent in order to highlight the strengths and weaknesses of this Knowledge Base Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Tender Support Alternatives
If you’re understanding the drawbacks and you’re looking for a Tender Support alternative, there are more than 22 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Tender Support Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| TENDER SUPPORT | $49 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Tender Support
– NICE CXone
– Zendesk
– Zoho Desk
– Vivantio
– Issuetrak
– Adobe RoboHelp
– Groove
– Oracle WebCenter
– Elevio
– PHPJabbers Knowledge Base Builder
Free Alternatives to Tender Support
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our Terapeak review and our TestCollab review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Knowledge Base Software compare to Tender Support when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
