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Textline : Reviews, Pricing, Features & Alternatives
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Textline is a Customer Relationship Management (CRM) Software. Price : $15 (free trial available). Review Textline : Overview & Pricing

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Textline Overview : Features, Pricing, Reviews & Alternatives

Textline is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Textline is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Customer Service, Lead Generation, Patient Engagement, Customer Support …

Textline price starts from $ 15 per user and per month (free trial available).

Textline is a professional text messaging application that allows customers to send text messages to their company, organization or department.

A text messaging solution for businesses

What is Textline ?

Textline is an SMS business platform for resolving conversations, increasing engagement, and closing deals with customers. Optimize the customer experience by sending and replying to SMS. Transfer and manage customer conversations between multiple team members. Integrates with Slack, Zapier, Pipedrive, etc. Small, medium and large companies use the software.

Textline also features Net Promoter Score (NPS) surveys conducted via text messages. NPS is widely recognized as the best way to measure customer loyalty. And text messages enjoy much higher read and response rates than emails or phone calls. Textline collects NPS surveys from customers and allows agents to review and tag responses. Request early access to Textline’s NPS survey feature by visiting Sotrender offers you several solutions to analyze and optimize the performance of your social networks, especially Facebook, Twitter, Instagram YouTube, as well as compare your results with those of the competition and implement the decisions. What does Sotrender bring to your business? Sotrender uses big data to help marketers and sales professionals make better decisions on social media.

Textline is a professional text messaging application that allows customers to send text messages to their company, organization or department.

Textline gives you a platform to send SMS directly to your customers. Have the freedom to multitask, respond as a team, and quickly resolve customer issues and new sales. Use text messages and make your customers happy by adding a personal touch to your customer experience while reducing call volume and solving more problems. Textline is an enterprise SMS platform that offers the best tools for customer service workflow, team collaboration, and process automation. We add text messaging capabilities to your existing landline or give you a new phone number to text in your area code.

Textline Review

Textline Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Textline, and as you may have guessed from the title, this review will tell you more about Textline’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Textline Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Textline Cons

– Con : Custom integrations can come at a price.
 

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Textline Features

Here is the list of the main features of this computer software :

– 2-Way Messaging
– Alerts / Escalation
– Appointment Management
– Automated Responses
– Communication Management
– Contact Database
– Contact Management
– Customer Engagement
– Customer History
– Live Chat
– MMS
– Mass Texting
– Message Personalization
– Multi-Channel Communication
– Performance Metrics
– Queue Management
– Cloud Services
– Alert/Notification
– Communication Management
– Customer Engagement

Main function & Pro Features

– 2-Way Messaging
– Alerts / Escalation
– Appointment Management
– Automated Responses
– Communication Management
– Contact Database
– Contact Management
– Customer Engagement
– Customer History
– Live Chat
– MMS
– Mass Texting
– Message Personalization
– Multi-Channel Communication
– Performance Metrics
– Queue Management
– Cloud Services
– Alert/Notification
– Communication Management
– Customer Engagement

Textline Integrations

Textline integrates with more than 17 applications & plugins like Zapier, Shopify and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Textline integrations

– Slack
– Shopify
– Zapier
– Freshdesk
– Zendesk
– Talkdesk
– Twilio
– Help Scout
– Aircall
– Gorgias
– Vonage Business Communications
– Slack
– Salesforce
– Pipedrive
– Slack
– Zapier
– Zendesk

Textline Pricing

The Textline pricing plan starts from $ 15 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Textline offers several pricing plans :

– Limited : $ 15,00 per user / per month
– Standard : $ 47,97 per user / per month
– Pro : $ 149,95 per user / per month
– Company : –
– Premium : –

Limited Standard Pro Company Premium
$15,00 $47,97 $149,95
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Textline Pricing Plan

Textline Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 15,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Textline is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

textline is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Knowledge Base, Online Support …

Hotline : +1 (415) 849-4349

Training options : Documentation, Videos, Webinars …

Industry & Customers

Who use Textline ?

This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …

This web-based application is recommended for trades : Management, Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, SME …)

Textline Screenshots & Images : UI, dashboard …

Textline Review

Textline Business Software Pricing

Textline Features

Textline Features & Overview

Textline Screenshot

Textline Screenshot

Textline Screenshot

Textline Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Textline Reviews

Here is our opinion on Textline : this is a great customer relationship management (crm) software to recommend .

Textline User Reviews & Ratings

Online and customer reviews of Textline software are quite plentiful and overall very positive :

Overall rating : 5/5

Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 3593 followers on LinkedIn

Your Customer Review on Textline

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Textline ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by TEXTLINE, Inc. (@textline on Twitter)
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit textline.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Textline is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Textline Alternatives

If you’re understanding the drawbacks and you’re looking for a Textline alternative, there are more than 66 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Textline Pricing Against Competitors

Software Starting Price Billed Free Trial
TEXTLINE $29,99 Per month / user Yes
ZIPWHIP $35 Per month / user Yes
HEYMARKET $29 Per month / user Yes
TWILIO FLEX $1 Per month / user Yes
IFTTT $3 Per month / user No
ONLINE CHECK WRITER $1 Per month / user Yes
SUPERMETRICS $19 Per month / user Yes
DRAG $8 Per month / user No
LOKALISE $120 Per month / user Yes
ONESAAS $ Per month / user No

 

Top 10 Alternatives & Competitors to Textline

– Zingle
– Slack
– TrueDialog
– Text Request
– Avochato
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium

You can also take a look at other business apps, like our QuickBooks Payroll review and our Octoparse review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Textline when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

10Expert Score
Textline Review
Textline is a great customer relationship management (crm) SaaS software to recommend for your company or business.
Ease of use
10
Functionnality
9.2
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • SaaS platform
CONS
  • Custom integrations can come at a price
Textline
Textline

$15.00

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