UJET
UJET : Reviews, Pricing, Features & Alternatives
UJET is a Live Chat Software (free trial available). Review UJET : Overview & Pricing
UJET Overview : Features, Pricing, Reviews & Alternatives
UJET is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
UJET is listed as a Live Chat Software and Collaboration Software for companies and is used for Online Meeting, Help Desk, Live Chat, Customer Experience …
UJET prices are available on demand (free trial available).
UJET brings joy to customer service by helping businesses resolve issues faster.
Solve high-priority, customer-centric issues with Ujet in real time
What is UJET ?
UJET is contact center management software that helps companies digitally transform their voice channel and improve the customer experience. It also helps brands facilitate seamless communication between agents and end users by sending them messages that include photos, videos, screenshots, and text. Call centers can also integrate their UJET platform with various other external CRM, QM and WFM portals. Thus allowing agents to quickly offer the right kind of information to individual customers. The platform enables companies to offer support in more than 15 international languages, facilitating global business growth. It complies with SOC 2 Type 2, SOC 1 Type 2, and SOC 3 frameworks, as well as FINRA and HIPAA regulations, ensuring complete security of user data. Mute, escalation and call transfer functions offered by UJET are capable of solving customer-related issues effectively. Call centers can even create new rules or customize existing ones to route incoming calls based on their needs.
UJET propels customer service into the digital age with the necessary technological tools and equipment to create a unique experience for its customers.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, providing modern cloud-based contact center software with built-in phone, chat and support and cutting-edge innovation in smartphone technology for a seamless experience. . top agent. The UJET platform delights end users with anytime, anywhere access and improves agent performance with contextual solutions for voice, chat, image, video and text. The UJET platform is enterprise grade, SOC2 Type II and HIPAA compliant.
UJET Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is UJET, and as you may have guessed from the title, this review will tell you more about UJET’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
UJET Pros : Key Benefits
– Thanks to unique smart actions, problems are solved easily and with quick precision.
– Cut processing time in half with automated workflows.
– Instant statistics for voice and chat channels with agent performance, SLA, CSAT, etc.
– Real-time reports to collect business insights.
– Request verification of touch fingerprints, photos, screenshots or videos in chats/calls.
UJET Cons
– Con : Not always the cheapest option : Live Chat Software average cost is $ 31,24 .
– Con : Custom integrations can come at a price.
UJET Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Alerts / Escalation
– Appointment Management
– Archiving & Retention
– Auto-Responders
– Automatic Call Distribution
– Blended Call Center
– CRM
– Call Center Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Routing
– Call Transfer
– Canned Responses
– Chat/Messaging
– Communication Management
– Computer Telephony Integration
– Customer Experience Management
Main function & Pro Features
– API
– Activity Dashboard
– Alerts / Escalation
– Appointment Management
– Archiving & Retention
– Auto-Responders
– Automatic Call Distribution
– Blended Call Center
– CRM
– Call Center Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Routing
– Call Transfer
– Canned Responses
– Chat/Messaging
– Communication Management
– Computer Telephony Integration
– Customer Experience Management
UJET Integrations
UJET may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
UJET Pricing
The UJET pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
UJET offers several pricing plans :
– Subject : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Subject | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
UJET is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
ujet is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Danish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, FAQs / Forum, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use UJET ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Companys …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Startup …)
UJET Screenshots & Images : UI, dashboard …
UJET Business Software Pricing
UJET Features & Overview
UJET Screenshot
Videos
Video #1
Video #2
UJET Reviews
Here is our opinion on UJET : this is a great live chat software to advise .
UJET User Reviews & Ratings
Online and customer reviews of UJET software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,7/5
Functionality : 4,4/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 82%
User rating Very Good : 16%
User rating Average : 1%
User rating Poor : 1%
User rating Terrible : 0%
Popularity on social networks : 740 followers on LinkedIn
Your Customer Review on UJET
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend UJET ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by UJET, Inc. (@ujetco on Twitter)
HQ location : USA
Founded by Amanda Schmidt
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit ujet.co
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on UJET is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
UJET Alternatives
If you’re understanding the drawbacks and you’re looking for a UJET alternative, there are more than 55 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare UJET Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| UJET | $ | Per month / user | No |
| FIVE9 | $ | Per month / user | No |
| 8X8 | $12 | Per month / user | No |
| I2X | $ | Per month / user | No |
| IPSCAPE | $ | Per month / user | No |
| CALLMATRIX | $29 | Per month / user | No |
| SQUARETALK | $ | Per month / user | No |
| CLOUDCALL | $ | Per month / user | No |
| GENESYS PURECONNECT | $ | Per month / user | Yes |
| $ | Per month / user |
Top 10 Alternatives & Competitors to UJET
– Five9
– RingCentral MVP
– Zendesk
– Bitrix24
– LiveAgent
– Reve Chat
– Tailai
– Drift
– Olark
– Optimails
You can also take a look at other business apps, like our Bonusly review and our VanillaSoft review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to UJET when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
