Uservoice
Uservoice : Reviews, Pricing, Features & Alternatives
$499.00
Uservoice is a Help Desk Software. Price : $499 (free trial available). Review Uservoice : Overview & Pricing
Uservoice Overview : Features, Pricing, Reviews & Alternatives
Uservoice is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Uservoice is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Knowledge Management, Idea Management, Product Roadmap, Innovation, Help Desk …
Uservoice price starts from $ 499 per user and per month (free trial available).
UserVoice integrates easy-to-use feedback, technical support, and knowledge base management tools on a single platform to improve customer support.
Make collecting feedback easier for everyone
What is Uservoice ?
UserVoice is an intelligent feedback collection platform that enables users to collect customer feedback and gain actionable insights for product development. It helps users measure trends and track customer satisfaction to optimize and improve their business growth. UserVoice is an advanced customer feedback management solution that users can leverage to improve the online reputation of their brand or business. It allows you to track your status and manage your entire workflow, all in one customizable dashboard. It also allows you to connect your roadmaps to measure the progress of your project. It offers segmentation and survey management tools. It is a smart platform that can be integrated with several other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers a user-friendly interface and customizable options that make it ideal for all types of businesses, from small to medium to large. The platform offers a free trial to help its users understand its features before purchasing its premium. It also offers a good number of premium plan options to its users.
Provider of feedback management software designed to analyze customer feedback. Enterprise feedback management software prioritizes data-driven insights from customer feedback, enabling businesses to collect and analyze customer feedback and prioritize feature requests to make strategic product decisions.
UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2 Vote the best. 3 Respond, Implement, and Repeat! Create forum accounts and free trials. Sign up in 60 seconds! UserVoice allows customers to vote on comments and ideas submitted in the customer community. The number of votes a user can spend at any given time is limited.
Join over 160,000 organizations in over 170 countries that have found a better way to hear the voices of their users. Automate your appointment booking process with our easy to use app. Add your services, adjust prices and availability, then watch your calendar fill up.
UserVoice is product management software that aggregates customer feedback to help product managers make data-driven roadmap decisions and prioritize product ideas.
UserVoice is a leading product feedback management software. Founded in 2006, UserVoice aims to empower companies to make data-driven product decisions and prioritize feature requests by making customer feedback more meaningful. The seller claims that more than 3,500 companies use UserVoice to…
UserVoice is a leading product feedback management software. Founded in 2006, UserVoice aims to empower companies to make data-driven product decisions and prioritize feature requests by making customer feedback more meaningful. The seller claims that more than 3,500 companies use UserVoice to…
UserVoice collects and organizes feedback from multiple sources to provide a clear and actionable view of user feedback for product teams. With a customizable comment portal, a widget integrated into the application and direct integrations with your messaging client, your CRM or your assistance tool, it is easy for your clients and the members of your internal team to share your comments. At all times. The UserVoice platform allows you to manage all of this feedback in a single view, analyze your data to make product decisions based on customer demographics, sales data, or customer satisfaction, and seamlessly close the loop with stakeholders. internal and customers. Companies like Microsoft, Cisco, Adobe, and Intuit use UserVoice daily to continually improve their products and delight their customers.
UserVoice is a San Francisco-based software-as-a-service company that creates customer interaction tools.
Make wishes a potential reality. Join us on Facebook: facebook.com Support our podcast Gamers Of Diversity: The Other Side UserVoice is an app designed to give business owners feedback on the products and services they provide to their customers. It is a product feedback management software that generates analytical reports containing useful information for companies of all sizes.
Uservoice Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Uservoice, and as you may have guessed from the title, this review will tell you more about Uservoice’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Uservoice Pros : Key Benefits
– Aggregate and analyze product reviews from the thousands (or millions) without breaking a sweat.
– Award-Winning User Interface – Give your customers the best customer service experience possible with a simple, personalized interface
– Integrate a UserVoice widget or mobile SDK into your app for a complete solution for anything your users can throw at you.
– Full platform support: Web? iOS? Android? Wherever your customers are, UserVoice offers a native experience
– Turn product feedback into smart data to drive product strategy.
– Personal Relationships, No ID Numbers: By using simple, direct emails without long ID numbers, customers are communicating directly with real people, not a complex ticketing system.
– Scale product reviews effortlessly. Stay on top of the rotation.
Uservoice Cons
– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.
Uservoice Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Tracking – Tracking
– 24/7 accessibility
– Forms management
– Questionnaire management
– Historical
– Certification of documents
– CRM
– Contact management
– Customer profile management
– Visitor management
– Authentication
– Certifications – SAS 70 – ISO 27001-2 – TRUSTe
– Data encryption
– User Management
– User identification
– Data security
– SSL Security – Secure Sockets Layer
– Business management
– Customer management
Main function & Pro Features
– Reporting – Reports
– Tracking – Tracking
– 24/7 accessibility
– Forms management
– Questionnaire management
– Historical
– Certification of documents
– CRM
– Contact management
– Customer profile management
– Visitor management
– Authentication
– Certifications – SAS 70 – ISO 27001-2 – TRUSTe
– Data encryption
– User Management
– User identification
– Data security
– SSL Security – Secure Sockets Layer
– Business management
– Customer management
Uservoice Integrations
Uservoice integrates with more than 60 applications & plugins like Klipfolio, Agile CRM and Stitch Labs (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Uservoice integrations
– Salesforce Sales Cloud
– SurveyMonkey
– Jira
– Microsoft Visual Studio
– Zapier
– Rippling
– Zendesk
– ActiveCampaign
– Wrike
– SharpSpring from Constant Contact
– Userlike
– Talkdesk
– TalentLMS
– Sisense
– Sprout Social
– Marketo Engage
– Tidio
– Klaviyo
– Pardot
– TMetric
Uservoice Pricing
The Uservoice pricing plan starts from $ 499 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Uservoice offers several pricing plans :
– Uservoice : $ 499,00 per user / per month
– Start : $ 999,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Uservoice | Start | Professional | Enterprise | Premium |
| $499,00 | $999,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 499,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Uservoice is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
uservoice is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : 888-840-0280
Training options : Videos …
Industry & Customers
Who use Uservoice ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom …
This web-based application is recommended for trades : PR, IT, Sales …
This cloud software is used in the sectors : Software, Internet …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Owler, Thycotic, Lottoland, Clearfit Inc, Sherweb, Stackshare, Accenture …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Part of World’s fastest growing SaaS companies according to SaaS 1000 .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
Uservoice Screenshots & Images : UI, dashboard …
Uservoice Business Software Pricing
Uservoice Features & Overview
Uservoice Screenshot
Uservoice Screenshot
Videos
Video #1
Video #2
Uservoice Reviews
Here is our opinion on Uservoice : this is an excellent help desk software to know .
Uservoice User Reviews & Ratings
Online and customer reviews of Uservoice software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 3,7/5
Functionality : 3,6/5
Usefulness : 3,7/5
Ease of use : 3,7/5
User rating Excellent : 64%
User rating Very Good : 35%
User rating Average : 2%
User rating Poor : 1%
User rating Terrible : 2%
Easy as email: With UserVoice Help Desk, submitting support tickets is as easy as replying to an email. And end users get easy email responses because nobody likes being a number in a system. Ranking
Popularity on social networks : 17218 followers on Twitter
Your Customer Review on Uservoice
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Uservoice ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by USERVOICE, Inc. (@UserVoice on Twitter)
About UserVoice: UserVoice integrates easy-to-use feedback, help desk and knowledge base management tools into a platform that enables users to speak and businesses to understand. We’ve built a platform that helps businesses, from startups to Fortune 500s, collect feedback from thousands and sometimes millions of customers. Our secret ingredient is making listening and engaging with your customers manageable, actionable, and fun.
HQ location : USA
Founded in 2008 by Debbie Cox
Total revenue : $4.8M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : After-sales service customers | German | idea management | mobile application support | multiple languages __| vote by suggestion | Wordpress integration | customer reviews | customer support | customer feedback …
Website : visit uservoice.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Uservoice is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Uservoice Alternatives
If you’re understanding the drawbacks and you’re looking for a Uservoice alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Uservoice Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| USERVOICE | $ | Per month / user | Yes |
| CANNY | $50 | Per month / user | Yes |
| PRODUCTBOARD | $20 | Per month / user | No |
| IFTTT | $3 | Per month / user | No |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
Top 10 Alternatives & Competitors to Uservoice
– Zendesk
– Canny
– Userwell
– monday
– Craft io
– Medallia
– Survicate
– SoGoSurvey
– SurveySparrow
– ReviewTrackers
SaaS alternatives
Intercom : Intercom is a customer communication platform with a suite of integrated products for each team, including sales, marketing, products, and support. Have targeted communication with customers on your website, in apps, and via email.
Get Satisfaction : Get Satisfaction helps companies build better relationships with their current and potential customers.
Aha! : Define product strategy, visualize and share roadmaps, and articulate features so your product development teams can build what really matters.
FreshDesk : Freshdesk is an on-demand customer service software that works across multiple support channels.
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
You can also take a look at other business apps, like our Commun.it review and our CocoFax review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Uservoice when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
