Vanilla
Vanilla : Reviews, Pricing, Features & Alternatives
$299.00
Vanilla is a Community Management Software. Price : $ 299,00. Review Vanilla : Overview & Pricing
Vanilla Overview : Features, Pricing, Reviews & Alternatives
Vanilla is a Community Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Vanilla is listed as a Community Management Software and Customer Management Software for companies and is used for Community Forum & Open Source …
Vanilla price starts from $ 299,00 per month .
Vanilla Forums is the top rated community-focused brainstorming software trusted by the world’s biggest brands.
What is Vanilla ?
Vanilla offers an end-to-end solution that combines the power of customer communities, Q&A, knowledge base, and ideation. With us, you can build a community of engaged customers around your brand, your product, or your publication. We believe your community should also uniquely reflect your brand and culture while rewarding your members for positive engagement.
Vanilla is community forum software that aims to increase customer loyalty, improve customer service, receive and use feedback, and convert prospects into customers or clients. The platform is comprehensive and designed to be highly configurable to meet all specific business and user requirements.
The software supports various types of discussions, including posting questions and participating in polls. Additionally, the platform allows users and members to format posts with HTML, Markdown, or bbcode, include images via drag-and-drop functionality, and embed videos.
Vanilla Review : Pros & Cons
Pros & Cons
When it comes to finding the right Community Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Vanilla, and as you may have guessed from the title, this review will tell you more about Vanilla’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Vanilla Pros : Key Benefits
– modern and intuitive forum will increase the participation rates of your customers or users.
– Manage multiple communities, product lines, regions, and languages in one place
– Fully customizable for your brand
– Enterprise-grade connections to Oracle CX, Salesforce, Zendesk, Hootsuite, Github, and more
– Single sign-on (SSO) capabilities, to integrate with your existing website
– Real-time feedback through our ideation module with suggestion and voting features
– Question and answer module to select the best answers to questions within your online community
– Powerful knowledge base capabilities for community and staff-centric article creation
Vanilla Cons
– Con : Custom integrations can come at a price.
Vanilla Features
Here is the list of the main features of this computer software :
– @mentions
– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Activity/News Feed
– Alerts/Notifications
– Approval Workflow
– Archiving & Retention
– Brainstorming
– Calendar Management
– Cataloging/Categorization
– Categorization/Grouping
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Configurable Workflow
– Contact Database
Main function & Pro Features
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
– Customizable Reports
– Customizable Templates
– Data Import/Export
– Data Security
– Data Visualization
– Decision Support
– Feedback Management
– Discussions / Forums
– Filtering
– Document Management
– Forum / Discussion Board
– Document Storage
– Full Text Search
– Drag & Drop
– Gamification
– Email Management
Vanilla Integrations
Vanilla integrates with more than 10 applications & plugins like Salesforce Sales Cloud, Mailchimp and WordPress (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Vanilla integrations
– WordPress
– Mailchimp
– Salesforce Sales Cloud
– Zapier
– Zendesk
– Hootsuite
– Algolia
– CometChat
– LoginRadius
– Clicky
Vanilla Pricing
The Vanilla pricing plan starts from $ 299,00 per month, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Vanilla offers several pricing plans :
– Standard : $ 299,00 per month
– Start : $ 599,00 per month
– Professional : $ 1199,00 per month
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 299,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Vanilla is a cloud-based Community Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
vanilla is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Vanilla ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
Vanilla Screenshots & Images : UI, dashboard …
Vanilla Business Software Pricing
Vanilla Features & Overview
Vanilla Screenshot
Videos
This video is no longer available
Vanilla Reviews
Here is our opinion on Vanilla : this is an excellent community management software to trust .
Vanilla User Reviews & Ratings
Online and customer reviews of Vanilla software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,4/5
Functionality : 4,1/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Vanilla
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Vanilla ? What is your likelihood to renew ?
FAQs
Why use a Community Management Software ?
Community Management Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Community Management Software Review
Company details
Developed by VANILLA, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Community Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit pages.vanillaforums.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Vanilla is independent in order to highlight the strengths and weaknesses of this Community Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Vanilla Alternatives
If you’re understanding the drawbacks and you’re looking for a Vanilla alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Vanilla
– Salesforce Experience Cloud
– Mighty Networks
– Higher Logic
– Crowdstack Pro
– Hivebrite
You can also take a look at other business apps, like our Wire review and our Nasdaq Boardvantage review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Community Management Software to find out which one is right for your needs. Discover how these Community Management Software compare to Vanilla when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
