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WebsiteAlive : Reviews, Pricing, Features & Alternatives

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WebsiteAlive is a Help Desk Software. Price : $30 (free trial available). Review WebsiteAlive : Overview & Pricing

8.6 Expert Score
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WebsiteAlive Overview : Features, Pricing, Reviews & Alternatives

WebsiteAlive is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

WebsiteAlive is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customers Support Customer support help desk and ticketings …

WebsiteAlive price starts from $ 30 per user and per month (free trial available).

WebsiteAlive is an online chat support tool for businesses.

Live chat software for sales and customer happiness

What is WebsiteAlive ?

WebsiteAlive is a customer service and happiness tool that enables sales and support teams to intuitively connect with their customers. Customer support efforts can be easily scaled to user activity, eliminating the need for one-time investments. Users can customize the tool to sync with their company branding with the ability to add a logo, colors, etc. There is absolutely no programming involved. All the user has to do is simply copy a code snippet and paste it on their website. Agent logins can be set up in minutes to accept chats. After this, a dedicated chat widget appears on the website that customers can use to get in touch with support teams. Other main features of the tool include one-click call forwarding, social media integration, email campaigns and marketing,

The software is offered in several affordable options: Basic, Plus, and Enterprise. Services include mobile onboarding, easy personalization, chat/text analytics, personalization and rebranding, and proactive engagement, automated Ai bots, QR codes to start chat or text discussions, a full suite of reports, training, and implementation support .

Website Alive offers customers convenient and personalized live chat while providing businesses with vital business information.

WebsiteAlive is an online chat support tool for businesses.

WebsiteAlive Review

WebsiteAlive Review : Pros & Cons

Pros & Cons

When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is WebsiteAlive, and as you may have guessed from the title, this review will tell you more about WebsiteAlive’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

WebsiteAlive Pros : Key Benefits

– Call me

– Co-browsing

– Database

– offline form

– persistent chat

– Proactive Invitations

– Direct access messages

– Visitor guidance

– Transfers / Routing

– white label branding

WebsiteAlive Cons

– Con : Custom integrations can come at a price.
 

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WebsiteAlive Features

Here is the list of the main features of this computer software :

– Visitor Targeting
– API
– Persistent Chat
– External Integrations
– Co-Browsing
– Notifications
– Offline Form
– Click-to-Dial
– Call Me Option
– Chat
– Shortcut Messages
– Dashboard
– Knowledge Database
– Agent Scheduling

Main function & Pro Features

– Cloud Services

WebsiteAlive Integrations

WebsiteAlive may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

WebsiteAlive Pricing

The WebsiteAlive pricing plan starts from $ 30 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

WebsiteAlive offers several pricing plans :

– Livechat : $ 30,00 per user / per month
– Livechat Plus : $ 50,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –

Livechat Livechat Plus Professional Enterprise Premium
$30,00 $50,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

WebsiteAlive Pricing Plan

WebsiteAlive Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : Premium only
Freemium : No information
Starting price : $ 30,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

WebsiteAlive is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

websitealive is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, Bengali …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …

Hotline : 1-888-696-4513

Training options : …

Industry & Customers

Who use WebsiteAlive ?

This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like Mexico …

This web-based application is recommended for trades : PR, Sales …

This cloud software is used in the sectors : Retail business …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Columbus Mckinnon Corp, San Diego Christian College, Indianapolis Colts, Hafele America Co, Arizona Coyotes …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)

WebsiteAlive Screenshots & Images : UI, dashboard …

WebsiteAlive Review

WebsiteAlive Business Software Pricing

WebsiteAlive Features

WebsiteAlive Features & Overview

WebsiteAlive Screenshot

WebsiteAlive Screenshot

WebsiteAlive Screenshot

WebsiteAlive Screenshot

Videos

Video #1

YouTube video

 

WebsiteAlive Reviews

Here is our opinion on WebsiteAlive : this is a very popular help desk software to trust .

WebsiteAlive User Reviews & Ratings

Online and customer reviews of WebsiteAlive software are quite plentiful and overall very positive :

Overall rating : 4,3/5

Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,3/5
Ease of use : 4,3/5

User rating Excellent : 25%
User rating Very Good : 75%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 151 followers on LinkedIn

Your Customer Review on WebsiteAlive

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend WebsiteAlive ? What is your likelihood to renew ?
 

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FAQs

Why use a Help Desk Software ?

Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.

According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)

Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management

Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing

Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.

Help Desk Software Review

Help Desk Software Review

Company details

Developed by WEBSITEALIVE, Inc.
HQ location : TX77027
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit websitealive.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on WebsiteAlive is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

WebsiteAlive Alternatives

If you’re understanding the drawbacks and you’re looking for a WebsiteAlive alternative, there are more than 61 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare WebsiteAlive Pricing Against Competitors

Software Starting Price Billed Free Trial
WEBSITEALIVE $30 Per month / user No
TAWK.TO $ Per month / user No
LIVECHAT $16 Per month / user No
INTERCOM $59 Per month / user No
JIVOCHAT $13 Per month / user Yes
CRISP $25 Per month / user Yes
OLARK $ Per month / user Yes
FRESHDESK MESSAGING (FORMERLY FRESHCHAT) $999 Per month / user Yes
PROVIDE SUPPORT $8,25 Per month / user Yes
SMARTSUPP $10 Per month / user No

 

Top 10 Alternatives & Competitors to WebsiteAlive

– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
– Chatra
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk

Free Alternatives to WebsiteAlive

– tawk.to
– JivoChat
– Crisp

You can also take a look at other business apps, like our SQLGate review and our Donut review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to WebsiteAlive when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Help Desk Software

 

8.6Expert Score
WebsiteAlive Review
WebsiteAlive is a very popular help desk SaaS software to trust for your company or business.
Ease of use
8.6
Functionnality
8.6
Integrations
8.6
Customer support
8.6
Value for money
8.6
PROS
  • Call me
CONS
  • Custom integrations can come at a price
WebsiteAlive
WebsiteAlive

$30.00

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