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Zadarma : Reviews, Pricing, Features & Alternatives

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Zadarma is a Communications Software. Price : $0. Review Zadarma : Overview & Pricing

8.4 Expert Score
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Zadarma Overview : Features, Pricing, Reviews & Alternatives

Zadarma is a Communications Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Zadarma is listed as a Communications Software for companies and is used for VoIP, Telephony, Cloud PBX, CRM …

Zadarma price starts from $ 0 per user and per month .

Zadarma offers a new generation of business telephony with virtual numbers from 100 countries, free PBX in the cloud, CRM and free widgets.

Business phone system for businesses of all sizes

What is Zadarma ?

Zadarma is a business phone system that eliminates the need to install heavy hardware and wiring, giving SMBs access to a fully cloud-based office phone system. Zadarma Cloud PBX can be customized to fit an individual or business deployment and features a software wizard to facilitate quick and successful setup. Interactive Voice Response (IVR) support is supported by features such as Call Pickup, Transfer, Recording, Conditional and Unconditional Transfer, and Call Waiting. Voicemail is then joined by a scheduled answering machine, answering machines, automatic fax reception, and auto attendant, etc. Available in 90 countries worldwide.

What is Zadarma? Zadarma is a modern and complete VoIP software that allows you to easily manage calls across multiple channels and platforms. Provides a powerful phone system without requiring significant wiring and hardware costs. It’s ideal for users on the go and businesses that find modern, intuitive workflows more appealing. It is suitable for international companies as it can instantly provide SIP lines to more than 160 countries. Startups will also benefit from the platform as it has scalable tools and features and a free forever plan. Zadarma offers a robust set of tools and features for its users’ telephony needs. Provides virtual numbers, SIP lines, cloud storage, and integrations. Your calling system has the default tools for call waiting, call forwarding, and voice mail. You can even record calls and it also has a reminder widget. All call recordings can be stored in the cloud. All calls can be made through desktop computers, smartphones and tablets. The free forever version of Zadarma can accommodate up to 30 users and devices with international lines. All users are billed per second for outgoing calls.

Zadarma Review

Zadarma Review : Pros & Cons

Pros & Cons

When it comes to finding the right Communications tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Zadarma, and as you may have guessed from the title, this review will tell you more about Zadarma’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Zadarma Pros : Key Benefits

– Zadarma is a cloud-based phone service provider for SMEs that offers 30,000 multi-channel virtual phone numbers, including free ones, available in 100 countries around the world.

– Supports third-party connectivity with leading CRM and messaging apps like Zoho, HubSpot, Salesforce, Zendesk, AmoCRM, Retail CRM, Bitrix 24, Slack, Telegram, and Facebook Messenger.

– Cloud PBX custom features include voice menu support (IVR), call pickup, call transfer, conditional/unconditional call transfer, call recording, call waiting, statistics, scheduled answering machine, automated fax receiving and also an API interface for further integration.

– Zadarma SIP is the companion mobile app for Android and iOS devices, which enables incoming/outgoing calls via Zadarma or other SIP (Session Initiation Protocol) services, sending/receiving text messages between Zadarma users, as well as support of SMS, etc.

– Zadarma’s own API interface supports the development of custom customer applications, with its main functions available, including viewing/editing SIP account and PBX settings, viewing statistics and/or balance, calls and SMS, as well as notifications external server for incoming calls and call routing, etc. .

Zadarma Cons

– Con : Custom integrations can come at a price.
 

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Zadarma Features

Here is the list of the main features of this computer software :

– API
– Auto-Dialer
– Automatic Call Distribution
– CRM
– Calendar/Reminder System
– Call Center Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Routing
– Call Scripting
– Call Tracking
– Call Transfer
– Computer Telephony Integration
– Contact Management
– Employee Directory
– Fax Management
– Help Desk Management
– Hotkeys
– IVR / Voice Recognition

Main function & Pro Features

– Inbound Call Center
– Knowledge Base Management
– Lead Generation
– Lead Management
– Lead Qualification
– Manual Dialer
– Mobile Access
– Multi-Channel Communication
– Open Database Design
– Outbound Call Center
– Predictive Dialer
– Purchasing & Receiving
– Reporting & Statistics
– Reporting/Analytics
– Ring Groups
– SIP Trunking
– SMS Messaging
– Task Management
– Text to Speech

Zadarma Integrations

Zadarma integrates with more than 21 applications & plugins like Zoho, Salesforce Sales Cloud and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Zadarma integrations

– Slack
– Salesforce Sales Cloud
– Telegram
– Zoho CRM
– Zendesk
– Zoho Desk
– LiveAgent
– Facebook for Business
– Bitrix24
– amoCRM
– Orderry
– Slack
– Zendesk
– Salesforce Sales Cloud
– Zoho CRM
– Bitrix24
– AmoCRM
– Salesforce
– Slack
– Zendesk

Zadarma Pricing

The Zadarma pricing plan starts from $ 0 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Zadarma offers several pricing plans :

– Free Trial : $ 0,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$0,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : Freemium
Starting price : $ 0,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Zadarma is a cloud-based Communications platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

zadarma is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Spanish, French, Russian, Ukrainian, Polish, Russian, Spanish …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation …

Industry & Customers

Who use Zadarma ?

This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Startup …)

Zadarma Screenshots & Images : UI, dashboard …

Zadarma Review

Zadarma Business Software Pricing

Zadarma Features

Zadarma Features & Overview

Zadarma Screenshot

Zadarma Screenshot

Videos

Video #1

YouTube video

   

Zadarma Reviews

Here is our opinion on Zadarma : this is an easy-to-use communications software to recommend .

Zadarma User Reviews & Ratings

Online and customer reviews of Zadarma software are quite plentiful and overall very positive :

Overall rating : 4,25

Value for money : 4,3
Functionality : 4,25
Usefulness : 3,7/5
Ease of use : 4,2

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

The main benefits of Zadarma are cost reduction, better workflow, ease of use, scalability, and 24/7 support.

Popularity on social networks : 900 followers on Twitter

Your Customer Review on Zadarma

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zadarma ? What is your likelihood to renew ?
 

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FAQs

Why use a Communications Software ?

Communications (Email – Telephony) software is a type of software that allows users to collaborate with their team members through direct messages, group chats, and audio and video conferencing.

According to various sources, most used business software are : Broadsoft (market share : 0,40%), Qumu (0,40%), ON24 (0,30%), IBM Sametime (0,20%), MediaPlatform (0,10%), BlueJeans (0,10%), TalkPoint (0,10%)

Main functions are : File sharing, Internal chat, Video conference, Screen sharing, Group messaging, Historical

Main characteristics are : meetings, outlook extension, meeting recording, remote desktop control, screen sharing, video calls, video conferencing, voice calls, active directory integration, chat rooms, social media and communications, video calls, voice calls, active integration Directory, real-time collaboration, social network, video chat, video conferencing, chat clients, social networkingbusiness, social media & communications, real-time collaboration, webinar, chat clients, video conferencing, carddav, contacts, file transfer protocol, imap, ldap

Communications Software Average Price : from $ 0,50 to $ 560,00 with an average price of $ 164,43 . We have identified more than 1813 competitors on the market.

Communications Software Review

Communications Software Review

Company details

Developed by ZADARMA, Inc. (@ZadarmaHQ on Twitter)
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Communications Software (Open Source software)
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit zadarma.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Zadarma is independent in order to highlight the strengths and weaknesses of this Communications Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Zadarma Alternatives

If you’re understanding the drawbacks and you’re looking for a Zadarma alternative, there are more than 321 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Zadarma

– Channels
– Bitrix24
– InfoFlo
– Kavkom
– MiCloud Connect
– Amazon Chime
– IBM Sametime
– MaestroConference
– ezTalks
– Apache OpenMeetings

SaaS alternatives

RingCentral : Because RingCentral is cloud-based, you have the freedom to connect to and manage multiple locations, devices, and employees within your cloud phone system. You can easily customize users, departments, and call handling rules. It doesn’t matter where you or your users are. All you need is a high-speed Internet connection and your phone system is ready to go at lightning speed anytime, anywhere. There is no PBX hardware.

WhatsApp : It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Aircall : Aircall is an application that you can install and configure in minutes. It allows you to buy one or more phone numbers around the world, add teammates to your dashboard, and make and receive calls on your existing devices. Everything is managed in the Aircall app.

3CX : It is an open standards IP PBX that offers complete Unified Communications out of the box. Suitable for companies of any size or any industry, it can meet all your needs; from mobility and status to advanced contact center features and more, at a fraction of the cost.

Dialpad : It’s a pure cloud-based business communication platform, in tune with the way your team works. Connect your team to a business communications platform that powers voice, video, messaging, and meetings on your existing devices.

You can also take a look at other business apps, like our Rev review and our Protemos review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software to find out which one is right for your needs. Discover how these Communications Software compare to Zadarma when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Communications Software

 

8.4Expert Score
Zadarma Review
Zadarma is an easy-to-use communications SaaS software to recommend for your company or business.
Ease of use
8.4
Functionnality
7.2
Integrations
7.4
Customer support
7.4
Value for money
7.4
PROS
  • Zadarma is a cloud-based phone service provider for SMEs that offers 30,000 multi-channel virtual phone numbers, including free ones, available in 100 countries around the world.
CONS
  • Custom integrations can come at a price
Zadarma
Zadarma

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