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Zoom : Reviews, Pricing, Features & Alternatives
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Zoom is a Video Conferencing Software. Price : $12 (free trial available). Review Zoom : Overview & Pricing

9.6 Expert Score
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Zoom Overview : Features, Pricing, Reviews & Alternatives

Zoom is a Video Conferencing Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Zoom is listed as a Video Conferencing Software and Collaboration Software for companies and is used for Online Meeting, Collaboration, Meeting, Screen Sharing …

Zoom price starts from $ 12,49 per user and per month (free trial available).

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a conference room software solution.

Cloud-based VoIP, video conferencing and collaboration solution

Zoom is a scalable, cloud-based video and web conferencing platform that enables online meetings, webinars, file sharing, group messaging, and more.

What is Zoom ?

Zoom comes with a range of cloud video conferencing features, including HD video and voice functionality, dual streams for dual screens, the ability to join as a read-only participant, as well as through Zoom Rooms and the phone call. It also has accessibility features, which allow employees with disabilities to schedule, attend, and participate in Zoom meetings and webinars. Group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with free calling options in over 60 countries available. You can also integrate any third party conferencing services. Zoom allows you to create a personal meeting ID and URL name to share with attendees when you schedule your meetings. Security features allow you to provide role-based control and include SSL encryption and HTTPS access.

Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.

Zoom unifies cloud video conferencing, simple online meetings, and cross-platform group chats in one easy-to-use platform. Our solution provides the best video, audio, and screen sharing experience between Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

Zoom unifies cloud video conferencing, simple online meetings, and cross-platform group chat in one easy-to-use platform.

Zoom brings teams together to do more in a secure, frictionless video environment. A video-centric unified communications platform, Zoom offers video, voice meetings, webinars, and chats across all devices and spaces. – Zoom Meetings & Chat – Zoom Phone – Zoom Video Webinars – Zoom Rooms and Conference Room Connector – App Marketplace

Zoom unifies cloud video conferencing, simple online meetings, and cross-platform group chat in one easy-to-use platform. Our solution provides the best video, audio, and screen sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

Zoom unifies cloud video conferencing, simple online meetings, and cross-platform group chat in one easy-to-use platform. Our solution provides the best video, audio, and screen sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

The Zoom platform was designed exclusively to allow users to host webinars, teach and conduct online training, present video demos, and participate via virtual meetings and video conferencing. This easy-to-use video conferencing and online meeting system integrates video conferencing, simple online meetings, and group messaging on a single cloud-based platform. Suitable for small and medium-sized businesses, corporations, educational institutions, healthcare organizations, and more, Zoom was created to host and stream these types of meetings online for up to 100 interactive video participants and 10,000 read-only participants.

What is Zoom? Zoom is a highly scalable, cloud-based video conferencing software that allows users to host online meetings, file sharing, webinars, and group messaging. The platform is ideal for any business, no matter its size. Zoom uses high-quality video and audio for an immersive screen sharing and interaction experience. This robust software is capable of combining online meetings, cloud-based video conferencing, group messaging, and wireless content sharing in one convenient place. With Zoom, users have the ability to connect to multiple conference rooms, include more remote participants, and conduct face-to-face meetings with the click of a mouse.

Zoom meetings are simple, reliable, and secure, delivering HD video, audio, and content sharing on everything from your mobile and desktop devices to phones and conference room systems. Special features include local and cloud recording with transcripts and multi-user annotation capabilities through screen sharing. Easily access with one click, chat on multiple platforms and share files with supported and encrypted settings for added security.

Zoom Review

Zoom Review : Pros & Cons

Pros & Cons

When it comes to finding the right Video Conferencing tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Zoom, and as you may have guessed from the title, this review will tell you more about Zoom’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Zoom Pros : Key Benefits

– Zoom’s high-quality HD video and audio features create an immersive video conferencing experience and help remote participants communicate with your team as if they were in the same room.

– Webinar hosts can assign up to 25 interactive panelists to present and share the screen with thousands of attendees, launch polls, and answer questions from attendees as they arrive.

– With ZoomRooms, a software-defined video conferencing (or SDVC) system, video conference participants can share content wirelessly and securely from any device – mobile, tablet, or laptop.

– Users can drag, drop and share files into Zoom business instant messaging and then retrieve them later, from Zoom’s searchable and synced content library.

– Frequent releases / updates

Zoom Cons

– Con : Custom integrations can come at a price.
 

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Zoom Features

Here is the list of the main features of this computer software :

– Management of diaries – calendars – planning
– Document sharing
– Folder sharing
– Note sharing
– Task planning
– Teamwork
– Audio management
– Image management – photos
– media management
– Video management
– Document synchronization
– Data backup – backup
– Data synchronization
– Annotation and Markup Tools
– API
– File Sharing
– Access Controls/Permissions
– HD Video Streaming
– Activity Dashboard
– Live Chat

Main function & Pro Features

– Management of diaries – calendars – planning
– Document sharing
– Folder sharing
– Note sharing
– Task planning
– Teamwork
– Audio management
– Image management – photos
– media management
– Video management
– Document synchronization
– Data backup – backup
– Data synchronization
– Annotation and Markup Tools
– API
– File Sharing
– Access Controls/Permissions
– HD Video Streaming
– Activity Dashboard
– Live Chat

Zoom Integrations

Zoom integrates with more than 51 applications & plugins like Zapier, Box and Kahoot! (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Zoom integrations

– Google Drive
– PayPal
– Slack
– Trello
– Dropbox Business
– Microsoft 365
– Google Workspace
– Gmail
– Google Forms
– Salesforce Sales Cloud
– Acuity Scheduling
– Asana
– Jira
– GitHub
– Microsoft Teams
– HubSpot Marketing Hub
– Vagaro
– ClickUp
– monday.com
– HubSpot CRM

Zoom Pricing

The Zoom pricing plan starts from $ 12,49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Zoom offers several pricing plans :

– Basic : $ 12,49 per user / per month
– Pro : $ 14,00 per user / per month
– Business : $ 16,65 per user / per month
– Enterprise : $ 19,99 per user / per month
– Premium : –

Basic Pro Business Enterprise Premium
$12,49 $14,00 $16,65 $19,99
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Zoom Pricing Plan

Zoom Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 12,49
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Zoom is a cloud-based Video Conferencing platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

zoom is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Chinese, Spanish, French, Japanese, Portuguese, Russian, German, French …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : +1 888-799-9666

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use Zoom ?

This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like United Kingdom …

This web-based application is recommended for trades : PR, Marketing, Sales …

This cloud software is used in the sectors : Software, Retail business …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : 20th Century Fox, ABInBev, CapitalOne, Zendesk, Veeva, Raymond James, Nasdaq …

Awards & Recognitions

This tech company won several customer review awards from comparison websites, like Leader in Web Conferencing software, Most Worthy Video Conferencing software, and Part of World’s fastest growing SaaS companies according to SaaS 1000 .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)

Zoom Screenshots & Images : UI, dashboard …

Zoom Review

Zoom Business Software Pricing

Zoom Features

Zoom Features & Overview

Zoom Screenshot

Zoom Screenshot

Zoom Screenshot

Zoom Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Zoom Reviews

Here is our opinion on Zoom : this is a great video conferencing software to advise .

Zoom User Reviews & Ratings

Online and customer reviews of Zoom software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,4/5
Functionality : 4,4/5
Usefulness : 4,55/5
Ease of use : 4,65/5

User rating Excellent : 72%
User rating Very Good : 23%
User rating Average : 4%
User rating Poor : 1%
User rating Terrible : 1%

Zoom’s main advantages include the flexibility of its native mobile apps and its affordability.

Popularity on social networks : 419021 followers on LinkedIn

Your Customer Review on Zoom

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zoom ? What is your likelihood to renew ?
 

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FAQs

Why use a Video Conferencing Software ?

Video conferencing (meeting – conf call) software provides a platform with which organizations can host meetings with participants who are in multiple separate locations. Videoconferencing software allows you to organize online conferences, online meetings, conf calls.

According to various sources, most used business software are : TeamViewer (market share : 31,80%), Adobe Connect (20,50%), Skype (13,80%), Zoom (10,70%), Citrix Gotomeeting (2,50%), Blackboard Collaborate (1,60%), Cisco TelePresence (0,90%), Cisco Jabber (0,80%), Saba Cloud (0,80%), Google Hangouts (0,70%), Join.me (0,60%), GoToWebinar (0,50%), Appear.in (0,50%), InterCall (0,30%), Arkadin (0,10%), AnyMeeting (0,10%), Pexip (0,10%), ReadyTalk (0,10%)

Main functions are : Screen sharing, Virtual Whiteboard, Registration, In-app chat, Calendar integration, Quality of service

Main characteristics are : Video conferencing, anonymous email, anonymous email, chat clients, chat rooms, group chat, no install, no registration, progressive web app, randomly generated, video chat, web based, webcam chat, webrtc, nickname spontaneous, stickers, anonymity, anonymous network, random nickname, anonymous chat, anonymity, group chat, no installation, registration not required, stickers, progressive web app, web-based, webRTC, video conferencing, online meeting

Video Conferencing Software Average Price : from $ 4,90 to $ 199,00 with an average price of $ 67,35 . We have identified more than 187 competitors on the market.

Video Conferencing Software Review

Video Conferencing Software Review

Company details

Developed by ZOOM VIDEO COMMUNICATIONS, Inc. (@zoom_us on Twitter)
HQ location : USA
Founded in 2011 by Eric Yuan
Total revenue : $159960000
Fundings : Û 145_000_000

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Video Conferencing Software
Schema : SoftwareApplication > CommunicationApplication

Tags : Hosted PBX | High quality video | Low Bandwidth | Chromium-ready | Works with Firefox | Safari-compatible | Ie-compatible | Available for Linux | Available for OS X | desktop sharing …
Website : visit zoom.us

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Zoom is independent in order to highlight the strengths and weaknesses of this Video Conferencing Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Zoom Alternatives

If you’re understanding the drawbacks and you’re looking for a Zoom alternative, there are more than 71 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Zoom Pricing Against Competitors

Software Starting Price Billed Free Trial
ZOOM $10 Per month / user Yes
REVV $15 Per month / user Yes
SKYPE FOR BUSINESS $ Per month / user No
CISCO WEBEX MEETINGS $ Per month / user No
NEURO FLASH $ Per month / user Yes
GOOGLE MEET $6 Per month / user Yes
WHEREBY $5,82 Per month / user No
GOTOMEETING $12 Per month / user Yes
BLUEJEANS VIRTUAL MEETINGS $9,99 Per month / user Yes
LIFESIZE $14,95 Per month / user Yes

 

Top 10 Alternatives & Competitors to Zoom

– Microsoft Teams
– Webex
– GoToMeeting
– Google Meet
– BlueJeans
– Google Meet
– Zoho Meeting
– GoToMeeting
– Adobe Connect
– WebEx

Free Alternatives to Zoom

– Cisco Webex Meetings
– Whereby
– FreeConferenceCall

SaaS alternatives

Skype : Skype text, voice and video make it easy to share experiences with the people you care about, wherever they are.

Join.me : Get everyone on the same page, when they’re not in the same room, instantly. Review documents and designs. Train staff. Product demo or just show. join.me is a ridiculously simple screen sharing tool for meetings on the go.

Webex : Collaborate with colleagues within your organization or around the world. Meet online and share files, information, and expertise. Collaborate anywhere with the WebEx mobile apps for iPhone, iPad, Android, or Blackberry. If they can connect, they can work together.

RingCentral : Because RingCentral is cloud-based, you have the freedom to connect to and manage multiple locations, devices, and employees within your cloud phone system. You can easily customize users, departments, and call handling rules. It doesn’t matter where you or your users are. All you need is a high-speed Internet connection and your phone system is ready to go at lightning speed anytime, anywhere. There is no PBX hardware.

Google Hangouts : Send messages to your contacts, initiate free video or voice calls, and join a conversation with one person or a group.

You can also take a look at other business apps, like our SurveyMonkey review and our Wrike review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Video Conferencing Software compare to Zoom when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Video Conferencing Software

 

9.6Expert Score
Zoom Review
Zoom is a great video conferencing SaaS software to advise for your company or business.
Ease of use
9.6
Functionnality
8.8
Integrations
8.8
Customer support
9.3
Value for money
9.1
PROS
  • Zoom's high-quality HD video and audio features create an immersive video conferencing experience and help remote participants communicate with your team as if they were in the same room.
CONS
  • Custom integrations can come at a price
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