Zopim
Zopim : Reviews, Pricing, Features & Alternatives
$11.00
Zopim is a Live Chat Software. Price : $11. Review Zopim : Overview & Pricing
Zopim Overview : Features, Pricing, Reviews & Alternatives
Zopim is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Zopim is listed as a Live Chat Software and Collaboration Software for companies and is used for Operations and productivity Communications Live chat and instant messagings, Live Chat …
Zopim price starts from $ 11 per user and per month .
Zopim Live Chat makes eCommerce easy and efficient for many online businesses. With Zopim, you can directly monitor and chat with web visitors to promote your products and provide support.
Zopim Live Chat – A Powerful Tool to Engage Website Visitors
What is Zopim ?
Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.
Zopim is an online chat widget, which integrates with your site to allow you to answer questions from site visitors (potential customers if you have an online store (e-commerce site)).
Award-winning live chat software from Zendesk Chat (formerly Zopim). Chat with visitors in real time and increase conversions. 14-day free trial.
Zopim develops intuitive products that redefine the online customer experience. Zopim’s award-winning live chat solution helps businesses increase sales conversion by attracting valuable leads to their websites. With thousands of customers using Zopim daily, it has become one of the leading providers in its space.
Zopim Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Zopim, and as you may have guessed from the title, this review will tell you more about Zopim’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Zopim Pros : Key Benefits
– Free version available
– Tableau de bord / panneau de contrôle convivial
– Discussion widget entirely personnalisable to correspond to the conception of the Web site
– Message d’accueil personnalisable
– High Compatibility
Zopim Cons
– Con : Custom integrations can come at a price.
Zopim Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Detailed statistics
– Tracking – Tracking
– 24/7 accessibility
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Proactive discussion
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Messaging can be integrated into a website
– Canned responses – pre-recorded
– Transfer between operators
– Management of a website
– Management of an online store – e-commerce site
– Shopping cart
– Visit statistics
– Visitor statistics
– Customer profile management
Main function & Pro Features
– Visitor management
– Personalization
– Authentication
– Data encryption
– User navigation control
– User Management
– User identification
– Data security
– Customer management
– Live Chat
Zopim Integrations
Zopim integrates with more than 23 applications & plugins like Zoho, elevio and CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Zopim integrations
– CRM
– elevio
– Pendo
– Jira
– Zendesk
– Salesforce Sales Cloud
– Pivotal Tracker
– UserVoice
– Zoho CRM
– Stitch
– Pendo
– SugarCRM
– Highrise
– Jira
– Pivotal Tracker
– Salesforce
– Stitch
– SugarCRM
– UserVoice
– Zendesk
Zopim Pricing
The Zopim pricing plan starts from $ 11 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Zopim offers several pricing plans :
– Free Trial : $ 11,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $11,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 11,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Zopim is a cloud-based Live Chat platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
zopim is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Zopim ?
This software package is tailored to business needs : Craftsman, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Peloton, 8Percent, Vedantu …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Zopim Screenshots & Images : UI, dashboard …
Zopim Business Software Pricing
Zopim Features & Overview
Zopim Screenshot
Zopim Screenshot
Videos
Video #1
Zopim Reviews
Here is our opinion on Zopim : this is an excellent live chat software to trust .
Zopim User Reviews & Ratings
Online and customer reviews of Zopim software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Free version available
Popularity on social networks : 149000 fans on Facebook
Your Customer Review on Zopim
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zopim ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by ZENDESK, Inc. (@zopim on Twitter)
About Zopim Technologies: Zopim develops intuitive products that redefine customer experiences online. Zopim’s award-winning live chat solution helps businesses increase sales conversion by attracting relevant leads to their websites. With thousands of customers using Zopim daily, it has become one of the leading providers in its space.
HQ location : France
Founded in 2007 by Mikkel Svane
Total revenue : $901.0K
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : Messaging Chat | FrenchTech SAAS software | SAAS software …
Website : visit zopim.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Zopim is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Zopim Alternatives
If you’re understanding the drawbacks and you’re looking for a Zopim alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Zopim
– Reve Chat
– Tailai
– Drift
– Olark
– Optimails
– Place
– Zendesk Chat
– Moovapps Team
– Orchestration
– Oggchat Live Chat
SaaS alternatives
Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
Intercom : Intercom is a customer communication platform with a suite of integrated products for each team, including sales, marketing, products, and support. Have targeted communication with customers on your website, in apps, and via email.
You can also take a look at other business apps, like our Andjaro review and our Eukles Solutions review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Zopim when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
