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Aftership : Reviews, Pricing, Features & Alternatives

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Aftership is a Digital Customer Experience (CX) Software. Price : $0 (free trial available). Review Aftership : Overview & Pricing

8.8 Expert Score
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Aftership Overview : Features, Pricing, Reviews & Alternatives

Aftership is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Aftership is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Shipping, Customer Service, Shipment Tracking, CRM, Shipping and Tracking, Supply Chain Management …

Aftership price starts from $ 0,1 per user and per month (free trial available).

Shipment Tracking & Notification Software

Worldwide parcel tracking.

What is Aftership ?

Developer of a shipment tracking application. The company’s shipment tracking and notification app allows online retailers to view the delivery status of their packages in one place and send delivery notifications via email and short courier services when a package is in transit, in delivery, delivered, or has other delivery status, allowing online sellers and buyers to experience easy shipment tracking.

AfterShip provides a shipment tracking API to online retailers and supports 200 carriers worldwide.

AfterShip is an automated tracking solution and API for eCommerce. Supports tracking of 486 international couriers around the world.

AfterShip is an auto-tracking solution and eCommerce API. Supports tracking of 486 international couriers around the world.

AfterShip provides a shipment tracking API for online retailers, supporting over 200 carriers.

We are a group of geeks creating great automation tools for retailers and shoppers. Provide the best after-sales experience to retain customers and increase sales. We are passionate about improving e-commerce.

Aftership Review

Aftership Review : Pros & Cons

Pros & Cons

When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Aftership, and as you may have guessed from the title, this review will tell you more about Aftership’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Aftership Pros : Key Benefits

– Comprehensive – With nearly 300 supported courier services worldwide, AfterShip is sure to keep track of which ones you or your customers are using.

– Automation – Once you connect AfterShip to your online store, it automatically handles shipment tracking and analysis and sends notifications to you and your customers, reducing customer inquiries about shipments.

– Integration – AfterShip gives you access to their API to easily connect your store to the software. You can also use one of the 16 login applications developed to automatically import tracking numbers and orders from the most used e-commerce platforms (Shopify, Prestashop, etc.).

– Full Tracking – For international shipments, AfterShip allows you to automatically track your shipment in both the origin and destination countries. Make sure your customers are informed even when the shipment leaves its country of origin.

– Mobile: AfterShip is available on mobile devices via downloadable iOS and Android apps to keep your customers informed about their shipment’s journey wherever they are, through push notifications, journey visualization, overview of previous shipments, etc. .

Aftership Cons

– Con : Custom integrations can come at a price.
 

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Aftership Features

Here is the list of the main features of this computer software :

– 24/7 accessibility
– Alerts – notifications – reminders
– Automation of actions
– Import – Export data
– API
– Activity Dashboard
– Alerts/Notifications
– Claims Management
– Customizable Templates
– Data Import/Export
– Delivery Estimate
– Delivery Record
– Delivery Tracking
– For eCommerce
– Location Tracking
– Mobile Alerts
– Order Tracking
– Package Tracking
– Process/Workflow Automation
– Real Time Analytics

Main function & Pro Features

– 24/7 accessibility
– Alerts – notifications – reminders
– Automation of actions
– Import – Export data
– API
– Activity Dashboard
– Alerts/Notifications
– Claims Management
– Customizable Templates
– Data Import/Export
– Delivery Estimate
– Delivery Record
– Delivery Tracking
– For eCommerce
– Location Tracking
– Mobile Alerts
– Order Tracking
– Package Tracking
– Process/Workflow Automation
– Real Time Analytics

Aftership Integrations

Aftership integrates with more than 27 applications & plugins like Zoey, Orange Manager and Maropost (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Aftership integrations

– Microsoft Excel
– WordPress
– Shopify
– Omnisend
– Ecwid
– WooCommerce
– Adobe Commerce
– Klaviyo
– Zoho Inventory
– Orderhive
– BigCommerce
– Attentive
– PrestaShop
– Shift4Shop
– CS-Cart
– Opinew
– ZapERP
– APIANT
– Yo!Kart
– AmeriCommerce

Aftership Pricing

The Aftership pricing plan starts from $ 0,1 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Aftership offers several pricing plans :

– Standard : $ 0,10 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Standard Start Professional Enterprise Premium
$0,10
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 0,10
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Aftership is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

aftership is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, Chinese, Chinese, Chinese …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …

Hotline : Yes

Training options : Documentation, Live Online, Videos …

Industry & Customers

Who use Aftership ?

This software package is tailored to business needs : Non Profit, Entrepreneur, Shop Manager …

This web-based application is recommended for trades : Logistics – Supply Chain, Marketing …

This cloud software is used in the sectors : Logistics, Transportation …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Wish, Groupon, Etsy, Grana, Livingsocial, Lamido, Zepo …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)

Aftership Screenshots & Images : UI, dashboard …

Aftership Review

Aftership Business Software Pricing

Aftership Features

Aftership Features & Overview

Aftership Screenshot

Aftership Screenshot

Aftership Screenshot

Aftership Screenshot

Videos

Video #1

YouTube video

 

Aftership Reviews

Here is our opinion on Aftership : this is a very popular digital customer experience (cx) software to advise .

Aftership User Reviews & Ratings

Online and customer reviews of Aftership software are quite plentiful and overall very positive :

Overall rating : 4,4/5

Value for money : 4,1/5
Functionality : 3,8/5
Usefulness : 4,1/5
Ease of use : 4,1/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

REST + JSON tracking API 2. Webhooks to return latest tracking information 3. Unified tracking data across 200 carriers Supports 200+ international couriers:. Tracking in the US, Canada and worldwide (23) FedEx

Popularity on social networks :

Your Customer Review on Aftership

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Aftership ? What is your likelihood to renew ?
 

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FAQs

Why use a Digital Customer Experience (CX) Software ?

A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.

According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)

Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office

Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data

Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.

Digital Customer Experience (CX) Software Review

Digital Customer Experience (CX) Software Review

Company details

Developed by AFTERSHIP, Inc. (@aftership on Twitter)
About AfterShip: AfterShip provides a shipment tracking API for online retailers and supports over 200 carriers.

HQ location : Austin
Founded in 2012 by Teddy Chan
Total revenue : $14.5M
Fundings : $138.0M

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication

Tags : Automated Tracking | Analytics | Notices | Tracking page | Track button | Apps and plug-ins | up | packagetrackingsoftware | usp | dhl …
Website : visit aftership.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Aftership is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Aftership Alternatives

If you’re understanding the drawbacks and you’re looking for a Aftership alternative, there are more than 71 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Aftership

– ShipStation
– Orderhive
– Freightview
– Kuebix TMS
– Logitude World
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax

SaaS alternatives

ShipStation : ShipStation is web-based software designed to help eCommerce retailers process, fulfill, and ship orders from all of the most popular marketplaces and shopping carts using all major carriers.

Shopify : Shopify powers tens of thousands of online retailers, including General Electric, Amnesty International, CrossFit, Tesla Motors, Encyclopaedia Britannica, Foo Fighters, GitHub, and more. Our platform allows users to easily and quickly create their own online store without all the technical work involved in developing their own website, or without the huge expense of having someone else create it. Shopify allows merchants to manage all aspects of their stores: upload products, edit layouts, accept credit card orders, and view their incoming orders and completed transactions.

Shippo : Get discounted labels and rates from over 14 domestic and international carriers using our API or shipping apps.

Parcel : Parcel is a web application package, differentiated by its developer experience. It offers ultra-fast performance through multi-core processing and requires no configuration.

EasyPost : Add Shipping API to your app in minutes instead of weeks. Get the best shipping rates by unlocking all major carriers in one simple integration.

You can also take a look at other business apps, like our Talkroute review and our Crossknowledge Learning Suite review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Aftership when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Digital Customer Experience (CX) Software

 

8.8Expert Score
Aftership Review
Aftership is a very popular digital customer experience (cx) SaaS software to advise for your company or business.
Ease of use
8.8
Functionnality
7.6
Integrations
8.2
Customer support
8.2
Value for money
8.2
PROS
  • Comprehensive - With nearly 300 supported courier services worldwide, AfterShip is sure to keep track of which ones you or your customers are using.
CONS
  • Custom integrations can come at a price
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