Agiloft Service Desk Suite
Agiloft Service Desk Suite : Reviews, Pricing, Features & Alternatives
Agiloft Service Desk Suite is a Help Desk Software. Review Agiloft Service Desk Suite : Overview & Pricing
Agiloft Service Desk Suite Overview : Features, Pricing, Reviews & Alternatives
Agiloft Service Desk Suite is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Agiloft Service Desk Suite is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customers Support Customer support help desk and ticketings …
Agiloft Service Desk Suite prices are available on demand .
Agile Enterprise Software: Agiloft is the world’s fastest deploying and most adaptable enterprise software for contract management, service desk, and custom workflows.
What is Agiloft Service Desk Suite ?
Agiloft’s Agile Service Desk suite includes all the elements needed to run a complex service desk: internal help desk, external customer support, change management, asset management, RMA management, and full ITIL/ITSM functionality. These fully integrated applications work together to form…
Agile Enterprise Software: Agiloft is the world’s fastest deploying and most adaptable enterprise software for contract management, service desk, and custom workflows.
Agiloft Service Desk Suite is a help desk software solution designed to manage internal and external service requests. For internal operations, the program easily routes employee requests to IT staff through dispatch workflows and live chat windows.
Handling customer inquiries, the system works across all communication channels to notify workers of new cases, ensure no cases are missed, and allow workers to easily send messages. Furthermore, the product ensures that best practices are used to process each request, and users can easily extract information on any given asset. Finally, Agiloft Service Desk Suite can use approval workflows to ensure that all major IT changes receive proper approvals.
Agiloft Service Desk Suite Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Agiloft Service Desk Suite, and as you may have guessed from the title, this review will tell you more about Agiloft Service Desk Suite’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Agiloft Service Desk Suite Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Agiloft Service Desk Suite Cons
– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.
Agiloft Service Desk Suite Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Dashboards
– Tracking – Tracking
– Alerts – notifications – reminders
– Document synchronization
– Personalization
– Data backup – backup
– Data synchronization
– Helpdesk
– Organize and Prioritize Service Tickets
– Service Restoration
– Self-Service Tools
– Subscription Based Notifications
– ITSM Reporting and
– Configuration Management
– Policy and Contract Enforcement
– Change Request Repository
– Comprehensive User Portal
Main function & Pro Features
– Cloud Services
Agiloft Service Desk Suite Integrations
Agiloft Service Desk Suite integrates with more than 9 applications & plugins like DocuSign, Bomgar Remote Support Software and LogMeIn Rescue (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Agiloft Service Desk Suite integrations
– LogMeIn Rescue
– Bomgar Remote Support Software
– DocuSign
– G Suite
– Google Docs
– Google Drive
– Microsoft Exchange
– Salesforce
Agiloft Service Desk Suite Pricing
The Agiloft Service Desk Suite pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Agiloft Service Desk Suite offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Agiloft Service Desk Suite is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
agiloft-service-desk-suite is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Agiloft Service Desk Suite ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
Agiloft Service Desk Suite Screenshots & Images : UI, dashboard …
Agiloft Service Desk Suite Business Software Pricing
Agiloft Service Desk Suite Features & Overview
Agiloft Service Desk Suite Screenshot
Agiloft Service Desk Suite Screenshot
Videos
Video #1
Video #2
Agiloft Service Desk Suite Reviews
Here is our opinion on Agiloft Service Desk Suite : this is an excellent help desk software to advise .
Agiloft Service Desk Suite User Reviews & Ratings
Online and customer reviews of Agiloft Service Desk Suite software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 425 followers on Twitter
Your Customer Review on Agiloft Service Desk Suite
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Agiloft Service Desk Suite ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by AGILOFT, Inc. (@Agiloft on Twitter)
HQ location : USA
Founded in 1991 by Colin Earl
Total revenue : $36.0M
Fundings : $45.0M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : Organize and prioritize service tickets | Service restoration | Self-service tools | Notices | on subscription | ITSM Reports and | Configuration Management | Application of policy and contracts | Change in the request repository | Complete user portal …
Website : visit agiloft.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Agiloft Service Desk Suite is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Agiloft Service Desk Suite Alternatives
If you’re understanding the drawbacks and you’re looking for a Agiloft Service Desk Suite alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Agiloft Service Desk Suite
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net
You can also take a look at other business apps, like our AgileCraft review and our AiW CRM – All In Web review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Agiloft Service Desk Suite when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
