Answerbase
Answerbase : Reviews, Pricing, Features & Alternatives
$49.00
Answerbase is a Q&A Platforms Software. Price : $49 (free trial available). Review Answerbase : Overview & Pricing
Answerbase Overview : Features, Pricing, Reviews & Alternatives
Answerbase is a Q&A Platforms Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Answerbase is listed as a Q&A Platforms Software and Customer Service & Support Software for companies and is used for CRM, Content Management, Content Marketing, Knowledge Base …
Answerbase price starts from $ 49 per user and per month (free trial available).
Answerbase is a question and answer system that can be integrated into existing websites and blogs.
What is Answerbase ?
Answerbase aims to deliver professional-quality social questions and answers to websites of all sizes, on a web-based platform that’s easy to set up and manage. The platform is built and managed by Lumin Creative, who have been powering Q&A communities for some of the world’s most popular websites for years. Through Answerbase, Lumin Creative brings this powerful social question and answer platform to sites of all levels. Our team consists of professionals and engineers with years of experience in providing Q&A and social media solutions. Companies like Edmunds.com and Angie’s List can attest to the fact that with Answerbase you can count on an exceptional product with reliable service and support. Answerbase offers a free trial as you become more familiar with the service and offers pricing tiers that will satisfy all levels of customers. Whether you are a website or blog starter or one of the most trafficked sites in the world… we can serve you. Starting at $15 per month, check out our available tiers today to see
Answerbase is an easy-to-use knowledge management platform for online customer support and self-service e-commerce. It allows users to ask questions, receive quality answers and search for useful content and articles to effectively answer their customers’ queries about their products and services. Each system comes with easy-to-use administration and moderation tools to customize, manage, and grow an engaging platform that saves your business time and resources by reducing duplicate requests. and functional permissions), actionable content insights, collaboration notes, answer writing, and private question management gives administrators the tools they need to effectively manage all of their content, users, and access. Companies have the ability to turn community Q&A features off or on, allowing you to effectively leverage the expertise of your customers, product evangelists, and other industry experts. Allow selected experts and thought leaders to answer questions, maintain a profile, vote on the quality of responses, and be recognized for their contributions on leaderboards with reputation points, badges, and rewards. Featured areas of expertise.
The Answerbase white label platform allows you to customize the look and feel of your site. Simply add your logo and select a color scheme for your site for quick setup, or use the advanced tools to add your own header, footer, CSS, and more for full control over your platform’s layout and navigation. Widget builders and APIs let you do the most sophisticated integrations or even build your own Answerbase-based Q&A apps.
Answerbase Enterprise allows 100% custom development and customization to take any idea, new feature, or requirement from integration you may have and make them a reality. Our expert team will handle setup, integration, and provide web-based education and training to ensure your team has all the tools and information they need to successfully manage and grow your site. Buyer’s GuideDownload the Enterprise Content Management Buyer’s Guide, including reviews and more. Updated: September 2021Answerbase CustomersAutoTrader, Adobe, Sagicor, ABB, IEEE, Angie’s List, General Mills, Edmunds.com, Dartmouth, eCornell and many more.Answerbase Video
Answerbase Enterprise allows 100% Custom adaptations and developments to take any idea, new features or integration requirements you may have and turn them into reality. Our expert team will handle setup, integration, and provide web-based education and training to ensure your team has all the tools and information they need to successfully manage and grow your site. Buyer’s GuideDownload the Enterprise Content Management Buyer’s Guide, including reviews and more. Updated: September 2021Answerbase CustomersAutoTrader, Adobe, Sagicor, ABB, IEEE, Angie’s List, General Mills, Edmunds.com, Dartmouth, eCornell and many more.Answerbase Video
Answerbase Enterprise allows 100% Custom adaptations and developments to take any idea, new features or integration requirements you may have and turn them into reality. Our expert team will handle setup, integration, and provide web-based education and training to ensure your team has all the tools and information they need to successfully manage and grow your site. Buyer’s GuideDownload the Enterprise Content Management Buyer’s Guide, including reviews and more. Updated: September 2021 Answerbase Customers AutoTrader, Adobe, Sagicor, ABB, IEEE, Angie’s List, General Mills, Edmunds.com, Dartmouth, eCornell and many more. Answerbase Video integration and provides web-based education and training to ensure your team has all the tools and information they need to successfully manage and grow your site. Buyer’s GuideDownload the Enterprise Content Management Buyer’s Guide, including reviews and more. Updated: September 2021 Answerbase Customers AutoTrader, Adobe, Sagicor, ABB, IEEE, Angie’s List, General Mills, Edmunds.com, Dartmouth, eCornell and many more. Answerbase Video integration and provides web-based education and training to ensure your team has all the tools and information they need to successfully manage and grow your site. Buyer’s GuideDownload the Enterprise Content Management Buyer’s Guide, including reviews and more. Updated: September 2021 Answerbase Customers AutoTrader, Adobe, Sagicor, ABB, IEEE, Angie’s List, General Mills, Edmunds.com, Dartmouth, eCornell and many more. Answerbase Video
Answerbase Review : Pros & Cons
Pros & Cons
When it comes to finding the right Q&A Platforms tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Answerbase, and as you may have guessed from the title, this review will tell you more about Answerbase’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Answerbase Pros : Key Benefits
– Reduce duplicate requests
– Identify valuable content information
– On average, Answerbase reduces calls, emails, support tickets, and other inquiries by more than 30%. By giving your customers access to a growing pool of helpful content and information that meet their needs on Answerbase, more of your customers can help themselves and get answers fast. This leads to happier customers who can resolve their support issue faster or make their purchase decision faster without having to contact an associate.
– Provide support to the community
– Answer base site owners can see which Q&A posts and topics are generating the most demand with our actionable content insights. You can easily identify and determine what you need to focus on to create more detailed Q&As, articles, and/or blog posts. This process allows you to adjust your strategy and content creation to fill in the information gaps that will best serve your customers.
– Questions and answers that will increase conversions
– Q&A readers on eCommerce product pages are much more likely to convert than non-Q&A readers on product pages. Answerbase product page Q&A widgets help you stay in touch with your customers and build relationships, so they continue to engage with you. The questions and answers on the Answerbase product page answer those pre-sales questions and fill in the information gaps to give your customers the confidence they need to make their buying decisions faster.
– Customer service software is not and should not be just a ticketing solution. When it makes sense, open Answerbase to enlist community support. Let CSRs, subject matter experts, product evangelists, and other customers answer questions. The point is that collaboration produces the best quality answers. On average, our clients see a 30% or more reduction in duplicate requests, saving them time, money and other resources. It’s the perfect way to scale and improve your support offerings, even with projected CSR revenue.
– Dramatically increase search engine traffic
– For public customer support sites and e-commerce stores, Answerbase’s question and answer platform is an effective way to create relevant content that attracts new visitors to your website through search engines. Each question generates a new page in your system containing search engine optimized page titles, URLs and descriptions. As people with similar problems use search engines to find solutions, your content appears in the results and attracts new visitors to your site who are interested in your content, your products/services, and your brand.
Answerbase Cons
– Con : Custom integrations can come at a price.
Answerbase Features
Here is the list of the main features of this computer software :
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Management of an online store – e-commerce site
– CRM
– Marketing Automation
– API
– Access Controls/Permissions
– Active Directory Integration
– Alerts / Escalation
– Alerts/Notifications
– Application Management
– Cataloging/Categorization
– Categorization/Grouping
– Collaboration Tools
– Communication Management
– Community Management
– Configurable Workflow
– Content Creation
Main function & Pro Features
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Management of an online store – e-commerce site
– CRM
– Marketing Automation
– API
– Access Controls/Permissions
– Active Directory Integration
– Alerts / Escalation
– Alerts/Notifications
– Application Management
– Cataloging/Categorization
– Categorization/Grouping
– Collaboration Tools
– Communication Management
– Community Management
– Configurable Workflow
– Content Creation
Answerbase Integrations
Answerbase integrates with more than 3 applications & plugins like Zendesk, Zluri and WordPress (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Answerbase integrations
– WordPress
– Zluri
– Zendesk
Answerbase Pricing
The Answerbase pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Answerbase offers several pricing plans :
– Free Trial : $ 49,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $49,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Answerbase is a cloud-based Q&A Platforms platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
answerbase is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, German, French, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online …
Industry & Customers
Who use Answerbase ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : e-commerce …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Shop Manager …)
Answerbase Screenshots & Images : UI, dashboard …
Answerbase Business Software Pricing
Answerbase Features & Overview
Answerbase Screenshot
Answerbase Screenshot
Videos
Video #1
Answerbase Reviews
Here is our opinion on Answerbase : this is a great q&a platforms software to advise .
Answerbase User Reviews & Ratings
Online and customer reviews of Answerbase software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,7/5
Functionality : 4,6/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Answerbase
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Answerbase ? What is your likelihood to renew ?
FAQs
Why use a Q&A Platforms Software ?
Q&A help desk software provides a framework for businesses to create dedicated hubs where employees and customers can ask and answer questions. Companies can implement them as a type of searchable knowledge base, either internally for employees or externally for customers.
Main functions are : Platform dedicated to knowledge collection, Allow users to post questions and answers, Provide search capability, Qualified leads and leads, Browse and create articles, Responsive design
Main characteristics are : sales crm, sales management, sales pipeline, sales tracking, software as a service, task management, contact management, customer relationship manager, sales, Office & Productivity, CRM, Call center software, engage and qualified prospects, Create and write articles, Responsive design, Actionable content notes, Admin collaboration notes, Document, Social climate, Alerts system, Product and service development, employee engagement, SAAS software, Tourism, qanda platform, questions and answers, addons, help desk, education and referral, Q&A
Q&A Platforms Software Average Price : from $ 15,00 to $ 640,00 with an average price of $ 156,11 . We have identified more than 13 competitors on the market.
Q&A Platforms Software Review
Company details
Developed by LUMIN CREATIVE, Inc. (@Answerbase on Twitter)
HQ location : Spain
Founded in 2007 by David Givoni
Total revenue : $250.9K
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Q&A Platforms Software
Schema : SoftwareApplication > BusinessApplication
Tags : engage and qualified leads | Create and write articles | Responsive design | Notes on Actionable Content | Admin Collaboration Notes | Document …
Website : visit answerbase.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Answerbase is independent in order to highlight the strengths and weaknesses of this Q&A Platforms Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Answerbase Alternatives
If you’re understanding the drawbacks and you’re looking for a Answerbase alternative, there are more than 17 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Answerbase
– Zendesk
– UseResponse
– Zoho Desk
– Vivantio
– Salesforce Service Cloud
– Five9
– Calabrio ONE
– Answerbase
– Qemotion
– MaestroQA
You can also take a look at other business apps, like our Temis review and our Stafiz review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Q&A Platforms Software compare to Answerbase when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
