atSpoke
atSpoke : Reviews, Pricing, Features & Alternatives
$3.00
atSpoke is a Help Desk Software. Price : $3 (free trial available). Review atSpoke : Overview & Pricing
atSpoke Overview : Features, Pricing, Reviews & Alternatives
atSpoke is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
atSpoke is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Help Desk, Knowledge Base, Issue Tracking, Artificial Intelligence …
atSpoke price starts from $ 3 per user and per month (free trial available).
atSpoke helps your team deliver great employee support with modern ticketing, self-service AI, and unparalleled Slack integration.
The number 1 identity platform for you is here
What is atSpoke ?
atSpoke, now acquired by Okta, is an identity platform that enables you to take your customers’ and employees’ creativity to the next level with industry-leading identity and access management services. It makes signing up and logging into your apps as easy as possible, while protecting and empowering your partners, workers, and contractors. With the Okta Integration Network, you can securely adopt and automate any technology, from the cloud to the ground. It offers secure single sign-on in the cloud, perfectly tailored to the needs of security, IT and the user. With Okta, you get server access controls as flexible as your multicloud system, and all your devices, groups, and users are in one place. With Okta’s strong user authentication, you can create seamless and secure customer experiences. It offers secure and intelligent access to satisfy your employees and consumers. You can manage, store, and collect user profile data at scale and remove friction from your connections with vendors, partners, and customers. Plus, with easy-to-implement automation, you can manage provisioning like a pro with Okta.
atSpoke Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is atSpoke, and as you may have guessed from the title, this review will tell you more about atSpoke’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
atSpoke Pros : Key Benefits
– atSpoke provides all types of internal support teams with a single location to handle all employee questions and requests.
– atSpoke offers simplified ticketing, a flexible knowledge base, self-service chatbot, and multi-channel support so employees quickly get the information they need.
– Eliminate frequent interruptions and spend more time focusing on projects by providing employees with an AI-powered self-service tool.
– The atSpoke Knowledge Base automatically keeps track of all kinds of useful information and allows users to add new items to the knowledge base as questions are answered.
– atSpoke’s easy-to-use chatbot uses artificial intelligence and machine learning to automatically answer questions via Slack, email, web, and SMS. The more it is used, the smarter and more useful it becomes.
atSpoke Cons
– Con : Custom integrations can come at a price.
atSpoke Features
Here is the list of the main features of this computer software :
– Access Controls/Permissions
– Activity Dashboard
– Alerts / Escalation
– Alerts/Notifications
– Automated Routing
– Chat/Messaging
– Chatbot
– Collaboration Tools
– Content Management
– Customizable Branding
– Customizable Templates
– Data Import/Export
– Document Management
– Document Storage
– Email Management
– IT Asset Management
– Interaction Tracking
– Knowledge Base Management
– Machine Learning
– Multi-Channel Communication
Main function & Pro Features
– Natural Language Processing
– Predictive Analytics
– Process/Workflow Automation
– Projections
– Real-Time Chat
– Reporting & Statistics
– Reporting/Analytics
– Role-Based Permissions
– Rules-Based Workflow
– Search/Filter
– Self Service Portal
– Service Level Agreement (SLA) Management
– Support Ticket Tracking
– Third Party Integrations
– Workflow Configuration
atSpoke Integrations
atSpoke integrates with more than 28 applications & plugins like BambooHR, Okta and GitLab (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 atSpoke integrations
– Google Drive
– Slack
– Trello
– Google Workspace
– Gmail
– DocuSign
– Asana
– Jira
– GitHub
– Microsoft Teams
– Zapier
– Rippling
– Box
– Google Calendar
– Zendesk
– Microsoft SharePoint
– Tableau
– Asset Panda
– Confluence
– Google Cloud Platform
atSpoke Pricing
The atSpoke pricing plan starts from $ 3 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
atSpoke offers several pricing plans :
– Standard : $ 3,00 per user / per month
– More : $ 6,00 per user / per month
– Company : –
– Enterprise : –
– Premium : –
| Standard | More | Company | Enterprise | Premium |
| $3,00 | $6,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
atSpoke Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 3,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
atSpoke is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
atspoke is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Videos …
Industry & Customers
Who use atSpoke ?
This software package is tailored to business needs : Non Profit, Large Company, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Allbirds, Thought Spot, TripActions, Draft Kings, Drift, Zip Recruiter, Fortune …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
atSpoke Screenshots & Images : UI, dashboard …
atSpoke Business Software Pricing
atSpoke Features & Overview
atSpoke Screenshot
Videos
Video #1
atSpoke Reviews
Here is our opinion on atSpoke : this is a great help desk software to know .
atSpoke User Reviews & Ratings
Online and customer reviews of atSpoke software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,7/5
Functionality : 4,2/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 62%
User rating Very Good : 35%
User rating Average : 3%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 2901 followers on LinkedIn
Your Customer Review on atSpoke
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend atSpoke ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 .
Help Desk Software Review
Company details
Developed by ATSPOKE, Inc.
HQ location : THAT
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit atspoke.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on atSpoke is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
atSpoke Alternatives
If you’re understanding the drawbacks and you’re looking for a atSpoke alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare atSpoke Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| ATSPOKE | $5 | Per month / user | No |
| JIRA SERVICE DESK | $10 | Per month / user | Yes |
| IVANTI SERVICE MANAGER | $ | Per month / user | No |
| INCIDENT IQ | $ | Per month / user | No |
| VIVANTIO | $42 | Per month / user | Yes |
| SUNVIEW CHANGEGEAR | $ | Per month / user | No |
| HALO SERVICE DESK | $40 | Per month / user | Yes |
| $ | Per month / user | ||
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to atSpoke
– Jira Service Desk
– Ivanti Service Manager
– Incident IQ
– Vivantio
– SunView ChangeGear
You can also take a look at other business apps, like our GraphCMS review and our BL.INK review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to atSpoke when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
