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Guestmeter : Reviews, Pricing, Features & Alternatives

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Guestmeter is a Customer Feedback Software. Price : $49 (free trial available). Review Guestmeter : Overview & Pricing

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Guestmeter Overview : Features, Pricing, Reviews & Alternatives

Guestmeter is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Guestmeter is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Restaurant Management, Survey & Polling, Hotel Management, Feedback Management, Marketing …

Guestmeter price starts from $ 49 per user and per month (free trial available).

Guestmeter.Com is the all-in-one guest feedback and reputation management software for the hospitality industry.

Reputation management software for companies

What is Guestmeter ?

Guestmeter is the all-in-one guest feedback and reputation management software for the hospitality industry. Our online reputation management tool and customer satisfaction survey solution allows you to experience the power of Guestmeter on your Android smartphone or tablet. It allows you to engage with customers and manage reviews online on Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google, and more. Our mobile app makes it easy to manage customer feedback from anywhere and receive real-time alerts so you can act quickly to ensure customers leave your business satisfied.

Key features of the Guestmeter app include:

ONLINE REPUTATION MANAGEMENT

What is Guestmeter? Guestmeter is a feedback management software that can identify positive customer feedback before quickly sharing it on other channels. The goal of this system is to increase positive reviews by establishing a good reputation for your business and spreading the word on all the platforms you have. From hotel groups and guest houses to restaurants and cruise ships, Guestmeter can meet your and your team’s guest management needs. Small businesses and small businesses are carefully considered to really become a profitable solution. This platform is equipped to handle comments from multiple channels such as email and newsstands. Plus, you can reach customers from anywhere while adjusting your language to make it more convenient for others of all nationalities. Finally, Guestmeter can also notify your guest managers when a guest is unhappy so you can fix the problem as soon as it arises.

Guestmeter is a cloud-based SaaS guest feedback management software sold on a monthly subscription basis to hospitality businesses. Help hospitality industry professionals collect guest feedback by sending guest satisfaction surveys via international SMS, email, or printable QR cards at the point of experience. Guestmeter also identifies happy and unhappy customers before they post negative reviews online and transforms your customer experience into more positive reviews on Tripadvisor or Google Reviews and other review sites.

Guestmeter Review

Guestmeter Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Guestmeter, and as you may have guessed from the title, this review will tell you more about Guestmeter’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Guestmeter Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Guestmeter Cons

– Con : Custom integrations can come at a price.
 

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Guestmeter Features

Here is the list of the main features of this computer software :

– Social Media Metrics
– Brand Management
– Customer Review Platform
– Dashboard
– Social Media Monitoring
– External Integrations
– Review Monitoring
– API
– Campaign Management
– Contact Management
– Gamification
– Data Export
– Response Management
– Feedback Management
– Sentiment Analysis
– Multi-User
– Customer Management
– Data Import
– Notifications
– Social-Media Integration

Main function & Pro Features

– Social Media Metrics
– Brand Management
– Customer Review Platform
– Dashboard
– Social Media Monitoring
– External Integrations
– Review Monitoring
– API
– Campaign Management
– Contact Management
– Gamification
– Data Export
– Response Management
– Feedback Management
– Sentiment Analysis
– Multi-User
– Customer Management
– Data Import
– Notifications
– Social-Media Integration

Guestmeter Integrations

Guestmeter integrates with more than 7 applications & plugins like Cloudbeds, Clock PMS and protel PMS (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Guestmeter integrations

– protel PMS
– Clock PMS
– Cloudbeds
– Zapier
– Chargebee
– Mews Commander
– Zapier

Guestmeter Pricing

The Guestmeter pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Guestmeter offers several pricing plans :

– Small : $ 49,00 per user / per month
– Medium : $ 149,00 per user / per month
– Wide : $ 249,00 per user / per month
– X-Large : $ 349,00 per user / per month
– Premium : –

Small Medium Wide X-Large Premium
$49,00 $149,00 $249,00 $349,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Guestmeter Pricing Plan

Guestmeter Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 7 days
Free plan : No free plan
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Guestmeter is a cloud-based Customer Feedback platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).

guestmeter is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like Android).

There’s also native mobile apps for smartphones & tablets on Google Play Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android
Native Apps / Mobile Applications : Android App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Guestmeter ?

This software package is tailored to business needs : Entrepreneur, Large Company, Freelancer …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)

Guestmeter Screenshots & Images : UI, dashboard …

Guestmeter Review

Guestmeter Business Software Pricing

Guestmeter Features

Guestmeter Features & Overview

Guestmeter Screenshot

Guestmeter Screenshot

Videos

Video #1

YouTube video

 

Guestmeter Reviews

Here is our opinion on Guestmeter : this is a popular customer feedback software to investigate .

Guestmeter User Reviews & Ratings

Online and customer reviews of Guestmeter software are quite plentiful and overall postitive :

Overall rating : 4

Value for money : 4
Functionality : 4
Usefulness : 3,5/5
Ease of use : 4,05

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

The main advantages of Guestmeter are multichannel surveys, multilingual support, and PMS and API integrations.

Popularity on social networks : 648 followers on LinkedIn

Your Customer Review on Guestmeter

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Guestmeter ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Feedback Software ?

User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.

According to various sources, most used business software are : Survicate (market share : 24,90%), SurveyGizmo (8,10%), Yotpo (1,10%), Trakstar (0,80%), BetterWorks (0,60%), Centercode (0,10%), AskNicely (0,10%), Kampyle (0,10%)

Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities

Main characteristics are : advanced targeting, behavioral targeting, category filters, conversion analytics, conversion funnel, conversion rate optimization, conversion tracking, customer feedback, customer analytics, feedback, feedback capture, employee feedback, employee satisfaction, customer support, customer satisfaction survey, customer satisfaction surveys, customer satisfaction survey, customer satisfaction, network and administration, category filters, conversion rate optimization, customer analytics, tracking conversion, customer feedback, Marketo integration, contextual surveys, trendy question, real-time analytics, mobile compatibility, Salesforce integration

Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 . We have identified more than 127 competitors on the market.

Customer Feedback Software Review

Customer Feedback Software Review

Company details

Developed by GUESTMETER, Inc. (@guestmeter on Twitter)
HQ location : rotterdam
Founded in 2019 by Josh Watts
Total revenue : $211.2K

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit guestmeter.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Guestmeter is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Guestmeter Alternatives

If you’re understanding the drawbacks and you’re looking for a Guestmeter alternative, there are more than 25 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Guestmeter Pricing Against Competitors

Software Starting Price Billed Free Trial
GUESTMETER $49 Per month / user Yes
TRUSTPILOT $200 Per month / user No
BIRDEYE $ Per month / user Yes
MENTION $24 Per month / user Yes
NICEJOB $45 Per month / user Yes
GOSITE $ Per month / user No
YOTPO $ Per month / user No
PODIUM $ Per month / user No
BROADLY $ Per month / user No
GRADE.US $162 Per month / user Yes

 

Top 10 Alternatives & Competitors to Guestmeter

– Yotpo
– Reputation
– NiceJob
– Birdeye
– Grade.us
– Critique
– Customer Complaint
– Biggrey Relations
– Survicate
– Satisfactory

Free Alternatives to Guestmeter

– Trustpilot
– Mention
– GoSite

You can also take a look at other business apps, like our HostPapa review and our Mailnest review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to Guestmeter when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Feedback Software

 

7Expert Score
Guestmeter Review
Guestmeter is a popular customer feedback SaaS software to investigate for your company or business.
Ease of use
7
Functionnality
7
Integrations
7
Customer support
7
Value for money
7
PROS
  • SaaS platform
CONS
  • Custom integrations can come at a price
Guestmeter
Guestmeter

$49.00

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