AVOXI
AVOXI : Reviews, Pricing, Features & Alternatives
$7.00
AVOXI is a Call Center Software. Price : $8 (free trial available). Review AVOXI : Overview & Pricing
AVOXI Overview : Features, Pricing, Reviews & Alternatives
AVOXI is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
AVOXI is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Online Meeting, IVR, Call Tracking, Softphone …
AVOXI price starts from $ 7,99 per user and per month (free trial available).
AVOXI offers exceptional call quality and an exceptional customer service experience.
What is AVOXI ?
AVOXI is a global cloud-based voice and contact center solution that helps businesses streamline customer service processes and set up virtual numbers. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents. Additionally, it allows professionals to personalize greetings and receive transcripts of recorded voicemail messages via email.
AVOXI Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is AVOXI, and as you may have guessed from the title, this review will tell you more about AVOXI’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
AVOXI Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
AVOXI Cons
– Con : Custom integrations can come at a price.
AVOXI Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Archiving & Retention
– Automatic Call Distribution
– Blended Call Center
– CRM
– Call Center Management
– Call Disposition
– Call Logging
– Call Monitoring
– Call Queues
– Call Recording
– Call Reporting
– Call Routing
– Call Tagging
– Call Tracking
– Call Transfer
Main function & Pro Features
– Callback Scheduling
– Caller ID
– Caller Profiles
– Communication Management
– Computer Telephony Integration
– Conferencing
– Customizable Caller ID
– Customizable Reports
– Data Import/Export
– File Transfer
– Outbound Call Center
– Help Desk Management
– Performance Metrics
– IVR / Voice Recognition
– Phone Key Input
– Inbound Call Center
– Queue Management
– Manual Dialer
– Real Time Analytics
– Monitoring
AVOXI Integrations
AVOXI integrates with more than 21 applications & plugins like Blendr.io, Google Analytics and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 AVOXI integrations
– Salesforce Sales Cloud
– Google Analytics
– Shopify
– HubSpot CRM
– Zoho CRM
– Pipedrive
– Freshdesk
– Zendesk
– LiveAgent
– Intercom
– Freshsales
– Nicereply
– Google Ads
– Outreach
– Help Scout
– Odoo
– Bitrix24
– Salesflare
– SugarCRM
– Dynamics 365 Business Central
AVOXI Pricing
The AVOXI pricing plan starts from $ 7,99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
AVOXI offers several pricing plans :
– Free Trial : $ 7,99 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $7,99 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : No information
Freemium : No information
Starting price : $ 7,99
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
AVOXI is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
avoxi is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use AVOXI ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Companys …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
AVOXI Screenshots & Images : UI, dashboard …
AVOXI Business Software Pricing
AVOXI Features & Overview
AVOXI Screenshot
Videos
Video #1
AVOXI Reviews
Here is our opinion on AVOXI : this is a great call center software to advise .
AVOXI User Reviews & Ratings
Online and customer reviews of AVOXI software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,5/5
Functionality : 4,6/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 630 fans on Facebook
Your Customer Review on AVOXI
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend AVOXI ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by AVOXI, Inc.
HQ location : USA
Founded in 2001 by David Wise
Total revenue : $10.7M
Fundings : $10.0M
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit avoxi.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on AVOXI is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
AVOXI Alternatives
If you’re understanding the drawbacks and you’re looking for a AVOXI alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to AVOXI
– CallHippo
– 8×8 X Series
– Vonage Business Communications
– CloudTalk
– CloudCall
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
You can also take a look at other business apps, like our Sprigg review and our Events.com review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to AVOXI when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
