BPM Online Services
BPM Online Services : Reviews, Pricing, Features & Alternatives
BPM Online Services is a Help Desk Software. Review BPM Online Services : Overview & Pricing
BPM Online Services Overview : Features, Pricing, Reviews & Alternatives
BPM Online Services is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
BPM Online Services is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for CRM Customer Engagement Centers, Analytics, Business Process Management, CRM …
BPM Online Services prices are available on demand .
State-of-the-art sales force automation software that provides end-to-end processes to manage the entire sales cycle, from lead to order and to repeat repeat sales. The solution is an excellent tool for professional sales management of all kinds, from short cycles to long and complex enterprise sales. A set of out-of-the-box processes serve as best practices, allowing users to follow predefined processes to effectively manage leads, opportunities, orders and invoices, products, and more.
The Bpm’online service integrates 2 state-of-the-art applications, which can be used separately:
What is BPM Online Services ?
Innovative customer service tools that help businesses of all sizes and in all industries deliver exceptional customer experiences across multiple communication channels. The Bpm’online services application is available in two different editions: the customer service center (companies looking to manage omnichannel communications) and the service company (for medium and large companies looking to provide a high-level service on various channels). Communication).
Intelligent service management platform to accelerate service delivery and customer satisfaction
Service Creatio offers out-of-the-box processes based on best practices
best practices for medium and large organizations. Manage customer requests and automate service operations by following predefined processes for customer service excellence (SFA, Partner Relationship Management, Inside Sales
and Customer Service Software).
Service Creatio also known as bpm’online customer service name, bpm’online service company.Service Creatio CustomersHealth e(fx), People 2.0, Citilink, Dealer eProcess (DEP)Service Creation Video
BPM Online Services Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is BPM Online Services, and as you may have guessed from the title, this review will tell you more about BPM Online Services’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
BPM Online Services Pros : Key Benefits
– 360° Customer View
– Opportunity Management
– Orders and Invoices
– Sales Forecasting
– High Compatibility
BPM Online Services Cons
– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.
BPM Online Services Features
Here is the list of the main features of this computer software :
– CRM
– Analytics Software
– Billing & Invoicing
Main function & Pro Features
– Cloud Services
BPM Online Services Integrations
BPM Online Services integrates with more than 5 applications & plugins like Twitter, Google Docs and G Suite (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 BPM Online Services integrations
– G Suite
– Google Docs
– Twitter
BPM Online Services Pricing
The BPM Online Services pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
BPM Online Services offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
BPM Online Services is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
bpmonline-service is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Spanish, French, Italian, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use BPM Online Services ?
This software package is tailored to business needs : Medium Company, Large Company, Freelancer …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
BPM Online Services Screenshots & Images : UI, dashboard …
BPM Online Services Business Software Pricing
BPM Online Services Features & Overview
BPM Online Services Screenshot
Videos
Video #1
BPM Online Services Reviews
Here is our opinion on BPM Online Services : this is a great help desk software to trust .
BPM Online Services User Reviews & Ratings
Online and customer reviews of BPM Online Services software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 5/5
Functionality : 5/5
Usefulness : 5/5
Ease of use : 5/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
360° Customer View
Popularity on social networks :
Your Customer Review on BPM Online Services
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend BPM Online Services ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by BPMONLINE, Inc. (@bpmonline on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : customer service | customer relationship manager | service management | ondemand crm | service-desk | crm online | online service | crm solution | crm system | service desk ticketing …
Website : visit bpmonline.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on BPM Online Services is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
BPM Online Services Alternatives
If you’re understanding the drawbacks and you’re looking for a BPM Online Services alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to BPM Online Services
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net
You can also take a look at other business apps, like our Braina review and our Quesit review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to BPM Online Services when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
