C2 ATOM
C2 ATOM : Reviews, Pricing, Features & Alternatives
$65.00
C2 ATOM is an IT Service Management (ITSM). Price : $65 (free trial available). Review C2 ATOM : Overview & Pricing
C2 ATOM Overview : Features, Pricing, Reviews & Alternatives
C2 ATOM is an IT Service Management (ITSM) intended for businesses. Let’s discover user reviews, features and prices of this business app.
C2 ATOM is listed as a IT Service Management (ITSM) and IT Support for companies and is used for Customer Service, ITSM, Customer Support, Knowledge Management …
C2 ATOM price starts from $ 65 per user and per month (free trial available).
C2 Atom is an all-in-one web service desktop software designed to help IT support, customer service, and project development teams.
Compact service desk software for flexible operations
C2 ATOM is an integrated IT service management software designed for organizations looking to deliver highly refined quality services. It’s also an ITIL-ready no-code service desk designed to achieve maximum automation potential and leverage best-in-class ticketing.
What is C2 ATOM ?
C2 ATOM is precise service desk software that provides businesses with features such as problem management, incident management, ITIL change management, service request, and project management. Their ITSM services save time, filter available solutions and publish them on portals for customers to view. The software includes Kanban, Gantt, and Calendar views that businesses can use based on their needs. They can edit project tasks, change their status, and keep important dates in mind to avoid problems. The software also provides useful help desk monitoring tools for adding and sharing notes, referral tickets, quick close, and group resource assignment features. For ticketing, C2 ATOM manages the prioritization of users according to the impacts, reduces the time spent and associates equipment or goods to the ticket. Furthermore, C2 ATOM also promotes communication and collaboration between stakeholders, whether it is a complex project or a simple request. Improve incident response time with a quick ticket categorization feature to reduce agent entry time.
C2 ATOM is an ITSM (IT Service Management) software designed for organizations looking to provide quality IT services. This fully web-based, integrated solution based on ITIL v3 2011 standards delivers efficient services and exceeds customer expectations.
These are the main features of the C2 ATOM app
An ITIL structured service catalog Mobile version (for tablets and smartphones) Web-based solution without the need for installation on a workstation Non-modular solution Asset, configuration item (CI) and inventory management A flexible and scalable solution that enables customer structure growth and change Knowledge base management Self-service portal Dashboards, built-in reports and reporting capabilities API-centric solution for easy onboarding
C2 ATOM is an integrated IT service management software designed for organizations looking to provide high-quality services. It’s also an ITIL-ready, code-free service desk designed for maximum automation potential and best ticketing. Vendor Value…
C2 ATOM is an integrated IT service management software designed for organizations looking to deliver highly refined quality services. It’s also a no-code, ITIL-compliant service desk designed to reach its full automation potential and leverage best-in-class ticketing. a true business partner. Intuitive setup and fast onboarding make it easy to transition to the software without touching a single line of code or living in fear of the next update. This intuitive web-based solution drives better response and resolution times, allowing your teams to collaborate and deliver excellent service to your customers. This integrated system also allows organizations to scale using service catalogs across departments and enable a self-service portal to reduce agent workload. C2 ATOM also supports asset management, tracking and measurement with relationships and impact analysis. C2 helps your organization modernize ITSM tools and practices to deliver extraordinary IT services. Buyer’s GuideDownload the IT Service Management (ITSM) Buyer’s Guide, including reviews and more. Updated: September 2021C2 Atom ClientsFasken Martineau, Desjardins, WMS Gaming, FTQ, CGI, Ville de Sherbrooke, Lassonde, McGill University, Harnois Ptrolier, Quincaillerie Richelieu, Robert GroupC2 Atom Video C2 helps your organization modernize ITSM tools and practices to deliver extraordinary IT services. Buyer’s GuideDownload the IT Service Management (ITSM) Buyer’s Guide, including reviews and more. Updated: September 2021C2 Atom ClientsFasken Martineau, Desjardins, WMS Gaming, FTQ, CGI, Ville de Sherbrooke, Lassonde, McGill University, Harnois Ptrolier, Quincaillerie Richelieu, Robert GroupC2 Atom Video C2 helps your organization modernize ITSM tools and practices to deliver extraordinary IT services. Buyer’s GuideDownload the IT Service Management (ITSM) Buyer’s Guide, including reviews and more. Update: September 2021C2 Atom ClientsFasken Martineau, Desjardins, WMS Gaming, FTQ, CGI, Ville de Sherbrooke, Lassonde, McGill University, Harnois Ptrolier, Quincaillerie Richelieu, Robert GroupC2 Atom Video
C2 ATOM is an integrated IT service management software designed for organizations looking to deliver highly refined quality services. It’s also a no-code, ITIL-compliant service desk designed to reach its full automation potential and leverage best-in-class ticketing. a true business partner. Intuitive setup and fast onboarding make it easy to transition to the software without touching a single line of code or living in fear of the next update. This intuitive web-based solution drives better response and resolution times, allowing your teams to collaborate and deliver excellent service to your customers. This integrated system also allows organizations to scale using service catalogs across departments and enable a self-service portal to reduce agent workload. C2 ATOM also supports asset management, tracking and measurement with relationships and impact analysis. C2 helps your organization modernize ITSM tools and practices to deliver extraordinary IT services. Buyer’s GuideDownload the IT Service Management (ITSM) Buyer’s Guide, including reviews and more. Updated: September 2021C2 Atom ClientsFasken Martineau, Desjardins, WMS Gaming, FTQ, CGI, Ville de Sherbrooke, Lassonde, McGill University, Harnois Ptrolier, Quincaillerie Richelieu, Robert GroupC2 Atom Video C2 helps your organization modernize ITSM tools and practices to deliver extraordinary IT services. Buyer’s GuideDownload the IT Service Management (ITSM) Buyer’s Guide, including reviews and more. Updated: September 2021C2 Atom ClientsFasken Martineau, Desjardins, WMS Gaming, FTQ, CGI, Ville de Sherbrooke, Lassonde, McGill University, Harnois Ptrolier, Quincaillerie Richelieu, Robert GroupC2 Atom Video C2 helps your organization modernize ITSM tools and practices to deliver extraordinary IT services. Buyer’s GuideDownload the IT Service Management (ITSM) Buyer’s Guide, including reviews and more. Update: September 2021C2 Atom ClientsFasken Martineau, Desjardins, WMS Gaming, FTQ, CGI, Ville de Sherbrooke, Lassonde, McGill University, Harnois Ptrolier, Quincaillerie Richelieu, Robert GroupC2 Atom Video
C2 ATOM Review : Pros & Cons
Pros & Cons
When it comes to finding the right IT Service Management (ITSM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is C2 ATOM, and as you may have guessed from the title, this review will tell you more about C2 ATOM’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
C2 ATOM Pros : Key Benefits
– Discover a flexible platform that centralizes your users’ requests and automates your processes.
– Reduce siled work and your IT processes with streamlined workflows for maximum efficiency.
– Improve your quality of service and your level of support, and offer an unparalleled user experience.
– Save time and money with this custom solution. Adhering to industry best practices, C2 ATOM is comprehensive, affordable, add-on-free software that adapts to your business processes in days.
– Control the impacts of changes and configurations.
C2 ATOM Cons
– Con : Not always the cheapest option : IT Service Management (ITSM) average cost is $ 21,33 .
– Con : Custom integrations can come at a price.
C2 ATOM Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Dashboards
– Tracking – Tracking
– Alerts – notifications – reminders
– Management of diaries – calendars – planning
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Appointment Management
– Approval Process Control
– Asset Lifecycle Management
– Asset Tracking
Main function & Pro Features
– Assignment Management
– Audit Management
– Audit Trail
– Auto-Responders
– Automated Routing
– Availability Management
– Bug Tracking
– CRM
– Calendar Management
– Call Center Management
– Call Routing
– Capacity Management
– Cataloging/Categorization
– Categorization/Grouping
– Change Management
– Chat/Messaging
– Client Portal
– Collaboration Tools
– Commenting/Notes
– Cost Tracking
C2 ATOM Integrations
C2 ATOM integrates with more than 1 applications & plugins like Microsoft Azure (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 C2 ATOM integrations
– Microsoft Azure
C2 ATOM Pricing
The C2 ATOM pricing plan starts from $ 65 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
C2 ATOM offers several pricing plans :
– Named : $ 65,00 per user / per month
– Competitor : –
– Custom Cloud : –
– Enterprise : –
– Premium : –
| Named | Competitor | Custom Cloud | Enterprise | Premium |
| $65,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
C2 ATOM Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 65,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
C2 ATOM is a cloud-based IT Service Management (ITSM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
c2-atom is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 1-866-978-1200
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use C2 ATOM ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Fasken Martineau, Desjardins, Wms Gaming, Ftq, Cgi, City Of Sherbrooke, Lassonde …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
C2 ATOM Screenshots & Images : UI, dashboard …
C2 ATOM Business Software Pricing
C2 ATOM Features & Overview
C2 ATOM Screenshot
C2 ATOM Screenshot
Videos
Video #1
Video #2
C2 ATOM Reviews
Here is our opinion on C2 ATOM : this is an excellent it service management (itsm) to know .
C2 ATOM User Reviews & Ratings
Online and customer reviews of C2 ATOM software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,1/5
Functionality : 3,9/5
Usefulness : 4,1/5
Ease of use : 4,1/5
User rating Excellent : 68%
User rating Very Good : 36%
User rating Average : 0%
User rating Poor : 5%
User rating Terrible : 0%
Popularity on social networks : 48 fans on Facebook
Your Customer Review on C2 ATOM
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend C2 ATOM ? What is your likelihood to renew ?
FAQs
Why use a IT Service Management (ITSM) ?
IT service management software (ITSM) connects computers, phones, servers, networks, applications and online services together. IT Service Management (ITSM) software manages all of an organization’s IT services and helps reduce costs.
According to various sources, most used business software are : TOPdesk (market share : 95,20%), Lansweeper (7,00%), Jamf Pro (4,70%), Spiceworks (2,50%), BMC Track-It (2,40%), LANDesk Service Desk (1,80%), Alloy Navigator (0,80%), Spiceworks Help Desk (0,80%), Vivantio (0,40%), CA Business Service Insight (0,30%), VMware Service Manager (0,30%), EasyVista (0,20%), Hornbill (0,20%), Microsoft Operations Management Suite (0,20%)
Main functions are : Help desk / service desk, IT Asset Management, Configuration Management, Service catalog management, License management, Network management
Main characteristics are : Software and hardware software tracking, License management, Asset relationship management, Help Desk and Ticketing, Knowledge base, Automated software deployment, Monitoring, glpi network, network, glpi project, program, service desk, helpdesk, inventory management, inventory, asset management, open source, fusioniventory, maria db, linux, glpi network itsm, glpi project, itsm, itil compliant, service desk, helpdesk, inventory management, inventory, management of assets, open source
IT Service Management (ITSM) Average Price : from $ 3,33 to $ 65,00 with an average price of $ 21,33 . We have identified more than 133 competitors on the market.
IT Service Management (ITSM) Review
Company details
Developed by C2, Inc. (@C2entreprise on Twitter)
HQ location : Canada
Founded by Benoit Levesque
Total revenue :
Industry : B2B SaaS company
Software Category : IT Management Software > IT Support > IT Service Management (ITSM)
Schema : SoftwareApplication > DeveloperApplication
Tags : Organize and prioritize service tickets | directory consultant | Self-service tools | subscription notifications | ITSM collaboration and documentation | ITSM Reports and | Configuration Management | Asset Dashboard | Change change | Change calendar …
Website : visit c2enterprise.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on C2 ATOM is independent in order to highlight the strengths and weaknesses of this IT Service Management (ITSM). Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
C2 ATOM Alternatives
If you’re understanding the drawbacks and you’re looking for a C2 ATOM alternative, there are more than 44 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare C2 ATOM Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| C2 ATOM | $50 | Per month / user | No |
| JIRA SERVICE DESK | $10 | Per month / user | Yes |
| IVANTI SERVICE MANAGER | $ | Per month / user | No |
| INCIDENT IQ | $ | Per month / user | No |
| VIVANTIO | $42 | Per month / user | Yes |
| SUNVIEW CHANGEGEAR | $ | Per month / user | No |
| ATSPOKE | $5 | Per month / user | No |
| HALO SERVICE DESK | $40 | Per month / user | Yes |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to C2 ATOM
– Freshservice
– JIRA Service Management
– Alloy Navigator
– CloudBlue PSA
– Issuetrak
– Jira Service Desk
– ServiceDesk Plus
– Datto RMM
– Freshservice
– ServiceNow
You can also take a look at other business apps, like our SalesVu review and our Keatext review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these IT Service Management (ITSM) compare to C2 ATOM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
