Keatext
Keatext : Reviews, Pricing, Features & AlternativesKeatext is an User Engagement Software. Price : $100 (free trial available). Review Keatext : Overview & Pricing
Keatext Overview : Features, Pricing, Reviews & Alternatives
Keatext is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Keatext is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Customer Experience, Predictive Analytics, Customer Satisfaction, Decision Support …
Keatext price starts from $ 100 per user and per month (free trial available).
Keatext is a text analytics and reporting app that turns your unstructured analysis of customer feedback into actionable insights.
An Effective Feedback Analysis Tool for Cx
Keatext is a cloud-based text analytics platform for customer experience management, market research, employee engagement, and more.
What is Keatext ?
Keatext is a cloud-based text analytics platform for customer experience management, market research, employee engagement and more, analyzing customer reviews and feedback, including survey responses , reviews, call center transcripts, and emails to provide actionable insights. The Keatext platform is designed to help companies in a variety of customer service areas manage and improve the customer experience by interpreting all customer feedback, solicited or freely given, structured or unstructured. Companies can also track trends in customer expectations and usage, and monitor the impact of any changes to the company’s site or application. Keatext uses artificial intelligence to instantly discover new topics and emerging trends without human intervention.
Designed to minimize turnaround time, Keatext is the industry’s most agile cloud-based sentiment analysis engine, powered by deep learning and a rich and ever-growing knowledge base. Keatext requires no configuration and offers multilingual analysis and industry-independent contextual understanding, as well as automatic display of correlations and trends with immediate report sharing capabilities.
Keatext was founded in 2010 by natural language processing pioneer Narjes Boufaden. With a team of full-time PhDs, he is realizing his vision of developing applied AI that helps companies cultivate meaningful relationships with their customers.
General benefits
We build AI for a meaningful human experience
Keatext is an AI-powered text analytics platform that synthesizes large volumes of feedback from multiple channels (such as open-ended survey questions, online reviews, and social media posts) in seconds (social) to produce actionable insights delivered in a comprehensive dashboard. . Designed to minimize response time, Keatext is the most agile cloud-based sentiment analysis engine in the industry, backed by deep learning and a rich and ever-growing knowledge base. Keatext is zero-setup and offers industry-independent, contextual understanding and multilingual analysis, as well as automatic display of correlations and trends with immediate report sharing capabilities. Keatext was founded in 2010 by natural language processing pioneer Narjes Boufaden. With a team of full-time PhDs, he is realizing his vision of developing applied AI that helps companies cultivate meaningful relationships with their customers.
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Keatext, and as you may have guessed from the title, this review will tell you more about Keatext’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Keatext Pros : Key Benefits
– Analyze feedback from multiple channels, including company website forms, social media, call centers, chat, and more.
– Process feedback in multiple languages, including English, French, Arabic, and Spanish.
– Use the dashboard to see at a glance the number of comments by type, filtered by “compliments”, “problems”, “suggestions” and “questions”.
– Filter the data to drill down into the collected feedback. Create custom filters to use the data in the way that most benefits the company.
– Spot sentiment and trends, both positive and negative, in comments to easily analyze the effect of new changes.
Keatext Cons
– Con : Custom integrations can come at a price.
Keatext Features
Here is the list of the main features of this computer software :
– Segmentation
– AI/Machine Learning
– Sentiment Analysis
– Activity Dashboard
– Ad hoc Query
– Ad hoc Reporting
– Annotations
– Application Development
– Benchmarking
– Boolean Search
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Customer Experience Management
– Customer Journey Mapping
– Customer Profiles
– Customer Segmentation
– Customer Service Analytics
– Customizable Dashboard
– Dashboard
Main function & Pro Features
– Segmentation
– AI/Machine Learning
– Sentiment Analysis
– Activity Dashboard
– Ad hoc Query
– Ad hoc Reporting
– Annotations
– Application Development
– Benchmarking
– Boolean Search
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Customer Experience Management
– Customer Journey Mapping
– Customer Profiles
– Customer Segmentation
– Customer Service Analytics
– Customizable Dashboard
– Dashboard
Keatext Integrations
Keatext may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Keatext Pricing
The Keatext pricing plan starts from $ 100 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Keatext offers several pricing plans :
– Basic : $ 100,00 per user / per month
– Pro : –
– Company : –
– Custom Dashboards : –
– Premium : –
Basic | Pro | Company | Custom Dashboards | Premium |
$100,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 100,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Keatext is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
keatext is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Arabic, Spanish, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Keatext ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Keatext Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Keatext Reviews
Here is our opinion on Keatext : this is a great user engagement software to trust .
Keatext User Reviews & Ratings
Online and customer reviews of Keatext software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 3,6/5
Functionality : 3,5/5
Usefulness : 3/5
Ease of use : 3,6/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 2599 followers on LinkedIn
Your Customer Review on Keatext
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Keatext ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : customer experience analysis, customer feedback, software as a service, text analytics, artificial intelligence, customer experience, customer feedback, text analytics, feedback tool, net promoter score, online surveys, online survey online, surveys, instant polls, surveys, triggers, customer feedback, feedback, Online Services, instant polls, trigger, customer feedback, customer feedback, insights, real-time analytics, text analytics, analytics, rate optimization conversion rate, custom dashboard, conversion rate optimization
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 . We have identified more than 13 competitors on the market.
Company details
Developed by KEATEXT, Inc. (@KeatextAI on Twitter)
HQ location : Montreal
Founded in 2010 by Narjes Boufaden
Total revenue : $996000
Fundings : $3.1M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit keatext.ai
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Keatext is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Keatext Alternatives
If you’re understanding the drawbacks and you’re looking for a Keatext alternative, there are more than 49 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Keatext Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
KEATEXT | $100 | Per month / user | Yes |
INMOMENT | $ | Per month / user | Yes |
MONKEYLEARN | $299 | Per month / user | Yes |
DISCOVERTEXT | $99 | Per month / user | Yes |
TEXT2DATA | $27 | Per month / user | No |
RAPIDMINER | $10 | Per month / user | Yes |
WORDSTAT | $1518 | Per month / user | Yes |
DIGITAL TAXONOMY | $ | Per month / user | Yes |
MEANINGCLOUD | $99 | Per month / user | Yes |
SAS TEXT MINER | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to Keatext
– Maple
– Maple Flow
– OpenText Magellan
– Sisense
– Looker
– teX-Ai
– TAS Text Analytics System
– Infrrd
– Dcipher Analytics
– Aspose.Total Comparison
Free Alternatives to Keatext
– Text2data
– RapidMiner
– MeaningCloud
You can also take a look at other business apps, like our Desygner review and our Connect First review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to Keatext when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !