CallFire
CallFire : Reviews, Pricing, Features & AlternativesCallFire is a Cloud PBX Software. Price : $0 (free trial available). Review CallFire : Overview & Pricing
CallFire Overview : Features, Pricing, Reviews & Alternatives
CallFire is a Cloud PBX Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CallFire is listed as a Cloud PBX Software and Business Phone Systems Software for companies and is used for Call Center, Campaign Management, Inside Sales, IVR …
CallFire price starts from $ 0,05 per user and per month (free trial available).
CallFire is a cloud telephony solution that provides voice and text connectivity services.
Texting and calling solutions that help you reach more customers.
Texting and calling solutions that help you reach more customers
What is CallFire ?
CallFire is a cloud-based technology that enables contact centers to launch automated outbound campaigns while tracking the success and functionality of your business. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are some of the main features of the app. Integrates cloud-based CRM and Excel spreadsheets to provide callers with customer history and feedback in a single interface. It allows unlimited call forwarding, as well as real-time reports. Users can also record calls, add custom scripts and play pre-recorded voicemail messages for consumers using CallFire. This program allows agents to update information, provide critical notifications, communicate with customers, advertise services, and track employee success through streaming audio and text messages. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for outgoing and incoming calls. Telephone surveys, call routing, call recording, auto attendant, results tracking and analytics are some of the other features of IVR.
CallFire is a messaging and VoIP solution designed for both external B2C interactions and internal company use. It includes features like text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month. Text Messaging Customizable messages to all recipients, CRM integration, Auto Reply management, reporting, available in the US and Canada. Call tracking agent whispered message, call recording, email notifications, Google Analytics integration, phone number tracking and reporting. Voice transmission Call transfers, voice synthesis, personalized messages on answering machine, call planning. Interactive Voice Response (IVR) website integration, multi-question surveys, virtual voicemail
What is CallFire? CallFire is trusted call center software designed to help businesses automate and simplify outbound campaigns. It’s a robust solution that integrates CRM and Excel spreadsheets to provide customer service staff with customer information, notes, and history all in one interface. The platform allows users to add custom scripts, record calls and play pre-recorded voice messages without difficulty. CallFire offers a rich set of features including Text Messaging, IVR, Cloud Call Center, Developer APIs, Call Tracking, IVR, and Voice Broadcast. Its text messages and voice broadcasts make it easy for agents to send updates, notifications, alerts and promotions to customers. In addition, the interactive voice response (IVR) system can help users set up appointment, survey, payment, and group reminders for inbound and outbound purposes.
CallFire is frequently recognized as a leader in its field. We are proud and humbled by the many accolades we have received as we strive for continued excellence. Texting and calling solutions that help you reach more customers.
Pros & Cons
When it comes to finding the right Cloud PBX tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CallFire, and as you may have guessed from the title, this review will tell you more about CallFire’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CallFire Pros : Key Benefits
– Cloud Call Center – View all customer histories and notes, as well as call layouts and statistics from a single screen. Includes unlimited call transfers.
– Data collection and reporting – Log calls, track results, add custom scripts, collect responses, and export data so you can see agent performance.
– Multi-Line Dialing: Auto dialer lets you wait for a response while dialing up to four numbers at once.
– Send personalized messages with information from your spreadsheet or server using real voices or text to speech.
– Voice Broadcast – Provides the ability for the recipient to be transferred to your sales or customer service team with a simple Press 1 function.
– Call Tracking – Buy one, two, or even thousands of free local phone numbers.
– Interactive Voice Response (IVR): Use an automated attendant to route your incoming calls to the appropriate answering line or service.
– Text messages: appointment reminders. Important updates. SMS surveys. Keyword promotions.
– Developer APIs: CallFire APIs allow you to create intelligent voice and SMS applications.
CallFire Cons
– Con : Custom integrations can come at a price.
CallFire Features
Here is the list of the main features of this computer software :
– API
– Auto-Dialer
– CRM
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Routing
– Call Scheduling
– Call Scripting
– Call Tracking Metrics
– Call Transfer
– Caller ID
– Campaign Management
– Computer Telephony Integration
– Contact Management
– Conversion Tracking
– Customer History
Main function & Pro Features
– API
– Auto-Dialer
– CRM
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Routing
– Call Scheduling
– Call Scripting
– Call Tracking Metrics
– Call Transfer
– Caller ID
– Campaign Management
– Computer Telephony Integration
– Contact Management
– Conversion Tracking
– Customer History
CallFire Integrations
CallFire may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
CallFire Pricing
The CallFire pricing plan starts from $ 0,05 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CallFire offers several pricing plans :
– Pay As You Go : $ 0,05 per user / per month
– Lite : $ 99,00 per user / per month
– Start-Up : $ 199,00 per user / per month
– Grow : $ 299,00 per user / per month
– Premium : –
Pay As You Go | Lite | Start-Up | Grow | Premium |
$0,05 | $99,00 | $199,00 | $299,00 | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 0,05
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CallFire is a cloud-based Cloud PBX platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
callfire is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : (877) 897-3473
Training options : Documentation, Videos, Webinars …
Industry & Customers
Who use CallFire ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Software, Hospitals and health care, Management of non-profit organizations …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Cellairis, Aapc, The Search Agency, Natera Inc, Food & Water Watch …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
CallFire Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
CallFire Reviews
Here is our opinion on CallFire : this is an excellent cloud pbx software to advise .
CallFire User Reviews & Ratings
Online and customer reviews of CallFire software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,4/5
Functionality : 4,4/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 59%
User rating Very Good : 31%
User rating Average : 4%
User rating Poor : 1%
User rating Terrible : 6%
CallFire’s main advantages are its robust voice and text solutions, ease of use and reasonable prices.
Popularity on social networks : 23589 followers on Twitter
Your Customer Review on CallFire
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CallFire ? What is your likelihood to renew ?
FAQs
Why use a Cloud PBX Software ?
Cloud telephony is based on a system using VoIP technology (voice over IP): the human voice is transformed into data packets then circulate via the networks before being reconstituted at the other end of the wire.
According to various sources, most used business software are : Avaya IP Office (market share : 6,80%), Digium (2,50%), FreePBX (1,70%), Asterisk (0,30%), Nextiva (0,30%), Exotel (0,10%), OnSIP (0,10%), CallFire (0,10%)
Main functions are : Teamwork, Unlimited plans in France and abroad, Advanced switchboard management, Centralized telephony, Call forwarding and transfer, Telephone reception
Main characteristics are : Business, Cloud, Telecom, Customizable answering machine, Call log, Call forwarding, Call forwarding to external number, Services, Cloud, crm integration, customer support, free calls, international calls, phone calls, sms api, phone system, voice call, voice chat, bulk sms, call recording, telecom, sms from pc, call with links, Social & Communications, Integration with CRMs, IVR, Voice call, SMS API, WebRTC call, voip
Cloud PBX Software Average Price : from $ 9,00 to $ 60,00 with an average price of $ 28,63 . We have identified more than 68 competitors on the market.
Company details
Developed by CALLFIRE, Inc. (@CallFire on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Cloud PBX Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit callfire.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CallFire is independent in order to highlight the strengths and weaknesses of this Cloud PBX Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CallFire Alternatives
If you’re understanding the drawbacks and you’re looking for a CallFire alternative, there are more than 22 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare CallFire Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
CALLFIRE | $99 | Per month / user | Yes |
CALLRAIL | $45 | Per month / user | Yes |
VOCALCOLA | $17 | Per month / user | No |
ZIGGLIO | $ | Per month / user | No |
QOOQIE | $ | Per month / user | Yes |
CALLS TO CLIENTS | $58,33 | Per month / user | Yes |
TRACKMYAD | $99 | Per month / user | No |
SICLYTICS | $15 | Per month / user | No |
OUTLEADS | $299 | Per month / user | No |
$ | Per month / user |
Top 10 Alternatives & Competitors to CallFire
– Five9
– CloudTalk
– PhoneBurner
– Kixie PowerCall
– LeadDesk
– Grasshopper
– Ringover
– ShoreTel
– DialSource
– Solgari
You can also take a look at other business apps, like our Fusebill review and our Zeplin review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Cloud PBX Software compare to CallFire when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !