Cayzu
Cayzu : Reviews, Pricing, Features & Alternatives
$4.00
Cayzu is a Help Desk Software. Price : $4 (free trial available). Review Cayzu : Overview & Pricing
Cayzu Overview : Features, Pricing, Reviews & Alternatives
Cayzu is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Cayzu is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customer Service, Issue Tracking, Help Desk, Customer Experience, Help Desk …
Cayzu price starts from $ 4 per user and per month (free trial available).
Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium-sized businesses.
Cayzu is a customer service solution for small and medium businesses.
What is Cayzu ?
Cayzu keeps your team together and looking like the heroes they are. Get all the modern features you expect from a top-tier ticketing and assistance solution. We are the only ones to make them easier to use. We’ve built integrations with popular software so you don’t have to worry about wasted or duplicate efforts. Automate processes, communicate wherever your customers are, personalize the experience, create reports on feedback and key indicators. We are ideal for teams of 10 to 50 agents. Try it for free today!
Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium-sized businesses. Cayzu features include ticket management, Facebook and Twitter integration, mobile apps, real-time reporting and instant notifications; manage multiple brands from a single portal and more. Forget complicated and expensive licenses and take control of your support.
You can use three specific features of this help desk: email automation, rule customization, and SLA rule availability. The developer company has developed and designed the software in such a way that it is capable of handling multiple brands and products without any problems. In fact, each product and each brand comes with its own end user portal. Customers can access companies through Cayzu Help Desk from multiple access points including social media websites, email, websites and many more. One of the key features that makes many businesses choose Cayzu help desk is the ease of seamless team collaboration. Because Cayzu is cloud-based, customers can access data from any browser, at any time, and from any remote resource.
Cayzu is a customer service solution for small and medium businesses.
Cayzu Help Desk – Manage all your support requests from a single cloud portal. Integrates with Facebook, Twitter and more. The first 3 agents are free forever!
Cayzu is a cloud-based help desk management solution designed for small and medium businesses. It offers ticket management, problem management, self-service portal, and automated routing functionality within one suite.
Cayzu is a cloud-based help desk management solution designed for small and medium businesses. It offers ticket management, problem management, self-service portal, and automated routing functionality within one suite.
Cayzu is a help desk software solution that streamlines the resolution of all customer service tickets with its task tracking tools. The program integrates with virtually all types of email platforms and turns customer emails into cases. As a case progresses through the system, users can provide a predefined response, collaborate with each other on resolution, and track all resolution progress.
For the most common cases, users can set up automated rules and workflows to handle them. The product can additionally track time spent on each customer case, and users can split cases to help with case organization. Finally, Cayzu offers full control over the branding of the customer support website.
What is Cayzu? Cayzu is cloud-based help desk software. All the tools and features it offers are scalable, making it suitable for companies of different sizes. You can quickly grow, expand, and adapt to your users’ unique help desk needs. It is also ideal for businesses that offer multiple channels of communication to their customers. It has a very advanced integrated system that allows centralized management of all customer concerns from different platforms. In addition to offering tools for seamless customer support integration, it also has features for internal notes, proactive task assignments, global search, and time tracking. Your ticketing systems can be automated and customized across all terminals. For simplified and fast support, Cayzu also offers an agent collision feature that prevents agents from handling the same ticket. All Cayzu tools are intuitive and designed to make customer service fast and efficient. Asset management tools are also offered.
Cayzu is a help desk software and customer support platform that allows you to easily manage all your support requests from a single cloud-based portal.
Cayzu Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Cayzu, and as you may have guessed from the title, this review will tell you more about Cayzu’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Cayzu Pros : Key Benefits
– Cayzu offers an easy way to manage all support requests from a single cloud portal, whether they come from phone, email, Facebook, Twitter or even mobile devices.
– All conversations in one place: email, social networks, voice, chat
– Cayzu makes call center management easy with quick actions, one-click assignment, resolution, and meaningful organization of support content.
– Automated rules and workflows
– Automate your help desk and improve efficiency and productivity with custom workflows and rules.
– Cayzu is completely cloud-based and works seamlessly in any browser so users can help customers anywhere, anytime using remote resources.
– Global support (multiple products, languages, time zones)
– Smart administrative features give users full control over the help desk portal, as well as access to real-time reports.
– Knowledge base and brand self-service portal
– Beautiful and comprehensive reports with advanced analytics
Cayzu Cons
– Con : Custom integrations can come at a price.
Cayzu Features
Here is the list of the main features of this computer software :
– 24/7 accessibility
– Workflow
– Helpdesk
– API
– Access Controls/Permissions
– Active Directory Integration
– Alerts / Escalation
– Alerts/Notifications
– Assignment Management
– Automated Routing
– Call Center Management
– Change Management
– Chat/Messaging
– Client Portal
– Collaboration Tools
– Configurable Workflow
– Customer Database
– Customer Experience Management
– Customer History
– Customizable Branding
Main function & Pro Features
– 24/7 accessibility
– Workflow
– Helpdesk
– API
– Access Controls/Permissions
– Active Directory Integration
– Alerts / Escalation
– Alerts/Notifications
– Assignment Management
– Automated Routing
– Call Center Management
– Change Management
– Chat/Messaging
– Client Portal
– Collaboration Tools
– Configurable Workflow
– Customer Database
– Customer Experience Management
– Customer History
– Customizable Branding
Cayzu Integrations
Cayzu integrates with more than 30 applications & plugins like JIRA Service Management, LogMeIn Rescue and Help Desk Migration (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Cayzu integrations
– Slack
– Dropbox Business
– Salesforce Sales Cloud
– SurveyMonkey
– Google Analytics
– Jira
– Microsoft Teams
– FreshBooks
– HubSpot CRM
– Zoho CRM
– Zapier
– Quickbooks Online
– LiveChat
– Facebook for Business
– Twitter
– Okta
– Olark
– Harvest
– LogMeIn Central
– tawk.to
Cayzu Pricing
The Cayzu pricing plan starts from $ 4 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Cayzu offers several pricing plans :
– Pro : $ 4,00 per user / per month
– Basic : $ 19,00 per user / per month
– Company : $ 29,00 per user / per month
– Team : $ 9,00 per user / per month
– Enterprise Plus : $ 39,00 per user / per month
| Pro | Basic | Company | Team | Enterprise Plus |
| $4,00 | $19,00 | $29,00 | $9,00 | $39,00 |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 4,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Cayzu is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
cayzu is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Cayzu ?
This software package is tailored to business needs : Public Administration, Craftsman, Non Profit …
This web-based application is recommended for trades : PR, IT, Sales …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : At&T, Bt, Verizon Digital Media Services, Sega Holdings, Yahoo!, Rogers, Harvard University …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Cayzu Screenshots & Images : UI, dashboard …
Cayzu Business Software Pricing
Cayzu Features & Overview
Cayzu Screenshot
Cayzu Screenshot
Videos
Video #1
Cayzu Reviews
Here is our opinion on Cayzu : this is a great help desk software to advise .
Cayzu User Reviews & Ratings
Online and customer reviews of Cayzu software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,8/5
Functionality : 4,9/5
Usefulness : 4,8/5
Ease of use : 4,8/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Cayzu are improved productivity, ease of use, optimization of work and value for money.
Popularity on social networks :
Your Customer Review on Cayzu
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Cayzu ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by CAYZU, Inc. (@cayzu on Twitter)
About Cayzu Inc: Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium-sized businesses. Cayzu features include ticket management, Facebook and Twitter integration, mobile apps, real-time reporting and instant notifications; manage multiple brands from a single portal and more. Forget complicated and expensive licenses and take control of your support with prices starting at FREE forever for 3 agents.
HQ location : USA
Founded in 2013 by Ben Puzzuoli
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : customer service | help desks | helpdesk …
Website : visit cayzu.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Cayzu is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Cayzu Alternatives
If you’re understanding the drawbacks and you’re looking for a Cayzu alternative, there are more than 61 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Cayzu
– Zendesk
– Freshdesk
– Vivantio
– Kayako
– Wix Answers
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
You can also take a look at other business apps, like our Microsoft Access review and our Better Uptime review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Cayzu when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
