ChangeGear
ChangeGear : Reviews, Pricing, Features & Alternatives
$995.00
ChangeGear is an IT Service Management (ITSM). Price : $995. Review ChangeGear : Overview & Pricing
ChangeGear Overview : Features, Pricing, Reviews & Alternatives
ChangeGear is an IT Service Management (ITSM) intended for businesses. Let’s discover user reviews, features and prices of this business app.
ChangeGear is listed as a IT Service Management (ITSM) and IT Support for companies and is used for Human Resources, IT Asset Management, Change Management, Service Desk …
ChangeGear price starts from $ 995 per user and per month .
ITIL Service Desk and change management software.
Complete management of changes and services.
What is ChangeGear ?
The modern business needs a flexible ITSM platform solution that can manage, maintain and configure a wide variety of digital services for all areas of the business, not just IT. SunView Software’s ChangeGear combines proven best practices, an innovative AI framework, and an unparalleled user experience at a lower cost than the competition. Get all the tools you need to easily create, configure, automate, and deploy incidents, problems, change management, self-service, and more.
ChangeGear’s web-based IT service management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage and control IT services. The Service Desk edition includes seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management.
SunView Software is a leading provider of IT service management software that helps businesses better deliver, manage, and monitor IT services across the enterprise. ChangeGear’s award-winning Service Smart technology integrates Big Data and Machine Learning for a more positive experience. SunView uses innovations in artificial intelligence to drive smarter automation, predictive insights, and customer satisfaction. By combining cutting-edge technologies and an industry-leading software platform, SunView delivers cost-effective and efficient solutions that enable a more responsive IT for your organization.
Learn more about ChangeGear at www.sunviewsoftware.com Stay up-to-date on the latest ITSM resources and thought leadership at www.sunviewsoftware.com/blog and www.resourcecenter.sunviewsoft… Buyer’s GuideDownload the Help Desk Software Buyer’s Guide, including reviews and more. Updated: September 2021ChangeGear ClientsSome of our clients include St. Mary’s Medical Center, CoBiz Financial, NRG, Bethesda, Kennesaw State University, and ConEdison. Discover the testimonials of our clients: Video ChangeGear
The ChangeGear platform includes solutions for Help Desk, ITIL Service Desk, ITIL Change Management software and other ITIL processes.
ChangeGear is an easy-to-manage and quick-to-deploy service desk solution that delivers fast ROI. A flexible platform that works on premises or in the cloud. ChangeGear Service Desk is built on an ITIL best practice framework and has been designed to be a complete solution with all the components your team needs, right out of the box. Our platform is designed to be deployed as a cloud-based or on-premises solution with no loss of functionality or functionality. You can choose the environment that best suits your technology, compliance, and infrastructure needs.
ChangeGear Review : Pros & Cons
Pros & Cons
When it comes to finding the right IT Service Management (ITSM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ChangeGear, and as you may have guessed from the title, this review will tell you more about ChangeGear’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ChangeGear Pros : Key Benefits
– ChangeGear Service Desk provides a customizable dashboard for team leaders and managers to gain real-time metrics and KPI insights to help manage IT service activities. The solution enables end users to create a personalized workspace where they can access tasks or track, plan and prioritize daily activities. ChangeGear Service Desk offers process modules with built-in forms, workflows, SLA management, notifications, and reporting features that help different users manage service requests efficiently. The application integrates with existing infrastructure and other business applications using various delivery options, including web services APIs, file integration services, email connector, and forms configuration.
– Code-free configurations: Easily modify, customize, or create new forms, workflows, or processes equipped with advanced automation, all without coding.
– Go beyond ITSM – Quickly build and deploy business service modules that extend beyond ITSM (e.g., HR onboarding, facilities, project management, etc.)
– Smart features: Leverage a powerful AI engine for your IT staff, enabling them to deliver the smoothest and most efficient IT service management possible.
– Quick to deploy – Get up and running quickly with ChangeGear’s robust out-of-the-box services that can be easily configured to meet your organization’s requirements.
– Flexible Licensing – Deploy ChangeGear your way by taking advantage of named and concurrent license model options, as well as cloud and on-premises delivery plans.
– Robust, yet affordable: Meet business demands with a complete enterprise service management platform solution that costs less than most equivalent offerings.
ChangeGear Cons
– Con : Not always the cheapest option : IT Service Management (ITSM) average cost is $ 21,33 .
– Con : Custom integrations can come at a price.
ChangeGear Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Approval Workflow
– Asset Tracking
– Assignment Management
– Audit Management
– Audit Trail
– Automated Routing
– Availability Management
– CMDB
– Capacity Management
– Change Management
– Change Planning
– Change Tracking
– Collaboration Tools
– Compliance Management
– Compliance Tracking
Main function & Pro Features
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Approval Workflow
– Asset Tracking
– Assignment Management
– Audit Management
– Audit Trail
– Automated Routing
– Availability Management
– CMDB
– Capacity Management
– Change Management
– Change Planning
– Change Tracking
– Collaboration Tools
– Compliance Management
– Compliance Tracking
ChangeGear Integrations
ChangeGear integrates with more than 6 applications & plugins like Microsoft SharePoint, Remote Support and Jira (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ChangeGear integrations
– Jira
– Remote Support
– Microsoft SharePoint
– Network Performance Monitor
– Callture
– BellaDati
ChangeGear Pricing
The ChangeGear pricing plan starts from $ 995,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ChangeGear offers several pricing plans :
– Free Trial : $ 995,00 per user / per year
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per year | Per year | Per year | Per year | Per year |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : $ 995,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ChangeGear is a cloud-based IT Service Management (ITSM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
changegear is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Portuguese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use ChangeGear ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Companys …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : St Mary’S Medical Center, Cobiz Financial, Nrg, Bethesda, Kennesaw State University, Conedison …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
ChangeGear Screenshots & Images : UI, dashboard …
ChangeGear Business Software Pricing
ChangeGear Features & Overview
ChangeGear Screenshot
ChangeGear Screenshot
Videos
Video #1
ChangeGear Reviews
Here is our opinion on ChangeGear : this is a very popular it service management (itsm) to trust .
ChangeGear User Reviews & Ratings
Online and customer reviews of ChangeGear software are quite plentiful and overall very positive :
Overall rating : 4,3/5
Value for money : 4/5
Functionality : 3,8/5
Usefulness : 4/5
Ease of use : 4/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on ChangeGear
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ChangeGear ? What is your likelihood to renew ?
FAQs
Why use a IT Service Management (ITSM) ?
IT service management software (ITSM) connects computers, phones, servers, networks, applications and online services together. IT Service Management (ITSM) software manages all of an organization’s IT services and helps reduce costs.
According to various sources, most used business software are : TOPdesk (market share : 95,20%), Lansweeper (7,00%), Jamf Pro (4,70%), Spiceworks (2,50%), BMC Track-It (2,40%), LANDesk Service Desk (1,80%), Alloy Navigator (0,80%), Spiceworks Help Desk (0,80%), Vivantio (0,40%), CA Business Service Insight (0,30%), VMware Service Manager (0,30%), EasyVista (0,20%), Hornbill (0,20%), Microsoft Operations Management Suite (0,20%)
Main functions are : Help desk / service desk, IT Asset Management, Configuration Management, Service catalog management, License management, Network management
Main characteristics are : Software and hardware software tracking, License management, Asset relationship management, Help Desk and Ticketing, Knowledge base, Automated software deployment, Monitoring, glpi network, network, glpi project, program, service desk, helpdesk, inventory management, inventory, asset management, open source, fusioniventory, maria db, linux, glpi network itsm, glpi project, itsm, itil compliant, service desk, helpdesk, inventory management, inventory, management of assets, open source
IT Service Management (ITSM) Average Price : from $ 3,33 to $ 65,00 with an average price of $ 21,33 . We have identified more than 133 competitors on the market.
IT Service Management (ITSM) Review
Company details
Developed by SUNVIEW, Inc. (@sunviewsoftware on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : IT Management Software > IT Support > IT Service Management (ITSM)
Schema : SoftwareApplication > DeveloperApplication
Tags : service-desk | itsm | asset management | helpdesk | service management | sass …
Website : visit sunviewsoftware.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ChangeGear is independent in order to highlight the strengths and weaknesses of this IT Service Management (ITSM). Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ChangeGear Alternatives
If you’re understanding the drawbacks and you’re looking for a ChangeGear alternative, there are more than 39 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to ChangeGear
– Freshservice
– JIRA Service Management
– Alloy Navigator
– Canfigure
– BOSSDesk
– Jira Service Desk
– ServiceDesk Plus
– Datto RMM
– Freshservice
– ServiceNow
You can also take a look at other business apps, like our ContactPigeon review and our Lingohub review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these IT Service Management (ITSM) compare to ChangeGear when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
