ChatMate
ChatMate : Reviews, Pricing, Features & Alternatives
$179.00
ChatMate is a Live Chat Software. Price : $179 (free trial available). Review ChatMate : Overview & Pricing
ChatMate Overview : Features, Pricing, Reviews & Alternatives
ChatMate is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ChatMate is listed as a Live Chat Software and Collaboration Software for companies and is used for Live Chat …
ChatMate price starts from $ 179 per user and per month (free trial available).
Chatbots and live chat agent services
What is ChatMate ?
ChatMate provides live chat agents and support for users’ website visitors. It allows you to quickly answer questions about products, payment methods and delivery times to reduce cart abandonment. The software focuses on converting leads. It relies on chatbots for the first interactions, data collection for complex tasks, the conversation can be entrusted to a human agent. A confirmation is sent to the user for each order that ChatMate can fill and the job can be added to a booking system if it is integrated, and the customer can receive a confirmation. The tool offers integrations with various eCommerce tools and CMS. Some of the popular integrations include Wordpress, Wix, GoDaddy, Joomla, Squarespace, Magento, Zencart, WooCommerce, and Shopify. Monthly reports with data such as the number of chat sessions, their time and their results,
ChatMate Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ChatMate, and as you may have guessed from the title, this review will tell you more about ChatMate’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ChatMate Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
ChatMate Cons
– Con : Not always the cheapest option : Live Chat Software average cost is $ 31,24 .
– Con : Custom integrations can come at a price.
ChatMate Features
Here is the list of the main features of this computer software :
– Visitor Targeting
– Offline Form
– Agent Scheduling
– Call Me Option
– Knowledge Database
– Shortcut Messages
– Co-Browsing
– Persistent Chat
Main function & Pro Features
– Cloud Services
ChatMate Integrations
ChatMate may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
ChatMate Pricing
The ChatMate pricing plan starts from $ 179 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ChatMate offers several pricing plans :
– Basic : $ 179,00 per user / per month
– Regular : $ 299,00 per user / per month
– Growth : $ 499,00 per user / per month
– Company : –
– Premium : –
| Basic | Regular | Growth | Company | Premium |
| $179,00 | $299,00 | $499,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
ChatMate Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 179,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ChatMate is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
chatmate is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : +64 22 111 0002
Training options : …
Industry & Customers
Who use ChatMate ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
ChatMate Screenshots & Images : UI, dashboard …
ChatMate Business Software Pricing
ChatMate Features & Overview
ChatMate Screenshot
Videos
Video #1
Video #2
ChatMate Reviews
Here is our opinion on ChatMate : this is a simple live chat software to explore .
ChatMate User Reviews & Ratings
Online and customer reviews of ChatMate software are quite plentiful and overall negative :
Overall rating : 1,7/5
Value for money : 1,7/5
Functionality : 1,7/5
Usefulness : 1,7/5
Ease of use : 1,7/5
User rating Excellent : 0%
User rating Very Good : 20%
User rating Average : 50%
User rating Poor : 20%
User rating Terrible : 10%
Popularity on social networks : 299 followers on Twitter
Your Customer Review on ChatMate
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ChatMate ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 .
Live Chat Software Review
Company details
Developed by CHATMATE, Inc.
HQ location : Auckland
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ChatMate is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ChatMate Alternatives
If you’re understanding the drawbacks and you’re looking for a ChatMate alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ChatMate Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CHATMATE | $179 | Per month / user | Yes |
| TAWK.TO | $ | Per month / user | No |
| INTERCOM | $59 | Per month / user | Yes |
| LIVECHAT | $16 | Per month / user | Yes |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to ChatMate
– tawk.to
– Intercom
– LiveChat
– Median CoBrowse
– JivoChat
Free Alternatives to ChatMate
– tawk.to
– JivoChat
– Crisp
You can also take a look at other business apps, like our Chatlets.ai review and our ChatID review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to ChatMate when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
