Cisco Unified Communications Manager
Cisco Unified Communications Manager : Reviews, Pricing, Features & Alternatives
Cisco Unified Communications Manager is a VoIP – SIP Software. Review Cisco Unified Communications Manager : Overview & Pricing
Cisco Unified Communications Manager Overview : Features, Pricing, Reviews & Alternatives
Cisco Unified Communications Manager is a VoIP – SIP Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Cisco Unified Communications Manager is listed as a VoIP – SIP Software and Business Phone Systems Software for companies and is used for VoIP, Unified Communications, Softphone …
Cisco Unified Communications Manager prices are available on demand .
Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and easy-to-manage call control and session management.
Communication and collaboration management solution
What is Cisco Unified Communications Manager ?
Call Manager is Cisco’s unified call control center that supports enterprise collaboration capabilities across the spectrum of IP telephony, video and web conferencing, and messaging. Features include call forwarding, call return, call transfer, ad hoc conferencing, and call parking. Unified Communications Call Manager can consolidate communication infrastructures and allow individual users and teams to communicate within its interface. The solution includes IP telephony, video, unified messaging, instant messaging and networking. It also has several features to support mobile and remote workers. Integrations Cisco Unified (CM) supports industry communication standards, a variety of gateways, and an ecosystem of third-party and partner integrations and solutions. Cisco Unified Security (CM) supports industrial authentication, encryption, and communication protocols. It meets industry certifications and secures the data and communications of financial services, manufacturing, retail, and government customers around the world.
Cisco Unified Communications Manager is an advanced platform for integrating business communication technologies such as telephony, video conferencing, presence information, call recording, web conferencing, and messaging. It allows administrators to control a unified communications infrastructure that supports up to 40,000 users, making it suitable for the largest enterprises.
What is Cisco Unified Communications Manager? Cisco Unified Communications Manager is a fully integrated and reliable communication and collaboration tool that combines multiple features that organizations’ employees and team members need into a single system so they can effectively interact with each other. Cisco Unified Communications Manager is a cloud-based solution, which means that users can exchange messages and interact with each other and perform their assigned functions or tasks wherever they are, at any time. This makes them more productive, allowing them to establish flexible and mobile work environments. The tool provides users with the ability to use different methods of communication and collaboration, such as telephone interaction, video calls and instant messaging. Cisco Unified Communications Manager is also scalable. It can be tailored to the business needs of organizations and teams, whether they operate locally or globally. They can even incorporate the tool’s capabilities into their own systems and applications through integration.
Cisco Unified Communications Manager Review : Pros & Cons
Pros & Cons
When it comes to finding the right VoIP – SIP tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Cisco Unified Communications Manager, and as you may have guessed from the title, this review will tell you more about Cisco Unified Communications Manager’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Cisco Unified Communications Manager Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Cisco Unified Communications Manager Cons
– Con : Not always the cheapest option : VoIP – SIP Software average cost is $ 63 .
– Con : Custom integrations can come at a price.
Cisco Unified Communications Manager Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Transfer
– Caller ID
– Communication Management
– Compliance Management
– Multi-Channel Communication
– Role-Based Permissions
– Third Party Integrations
– Two-Way Audio & Video
– Unified Communications
– Video Call Recording
– Video Conferencing
– Video Support
Main function & Pro Features
– Cloud Services
Cisco Unified Communications Manager Integrations
Cisco Unified Communications Manager integrates with more than 7 applications & plugins like Puppet Enterprise, InformaCast and Spoke Phone (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Cisco Unified Communications Manager integrations
– Spoke Phone
– InformaCast
– Puppet Enterprise
– XM Connect
– InGenius
– myUnity Senior Living
– MiaRec
Cisco Unified Communications Manager Pricing
The Cisco Unified Communications Manager pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Cisco Unified Communications Manager offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Cisco Unified Communications Manager is a cloud-based VoIP – SIP platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
cisco-unified-communications-manager is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Cisco Unified Communications Manager ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : Administrative, IT …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Cisco Unified Communications Manager Screenshots & Images : UI, dashboard …
Cisco Unified Communications Manager Business Software Pricing
Cisco Unified Communications Manager Features & Overview
Cisco Unified Communications Manager Screenshot
Cisco Unified Communications Manager Screenshot
Videos
Video #1
Cisco Unified Communications Manager Reviews
Here is our opinion on Cisco Unified Communications Manager : this is an excellent voip – sip software to know .
Cisco Unified Communications Manager User Reviews & Ratings
Online and customer reviews of Cisco Unified Communications Manager software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4,2/5
Functionality : 4,2/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main benefits of Cisco Unified Communications Manager are that it merges multiple systems and people in a single tool
Popularity on social networks :
Your Customer Review on Cisco Unified Communications Manager
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Cisco Unified Communications Manager ? What is your likelihood to renew ?
FAQs
Why use a VoIP – SIP Software ?
Voip software (SIP) transmits voice via the VOIP protocol during telephone calls. VOIP software (Voice over Internet Protocol / Voice over IP) uses the Internet for telephone calls.
According to various sources, most used business software are : Windstream (market share : 9,10%), RingCentral (4,20%), Mitel (2,90%), Aastra MX-One (1,90%), Switchvox (0,60%), Kamailio (0,50%), Dialpad (0,40%), Google Voice (0,30%), BroadWorks (0,30%), MegaPath (0,10%), NEC Univerge 3C (0,10%), Fuze (0,10%)
Main functions are : Auto Dial
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
VoIP – SIP Software Average Price : from $ 19,99 to $ 129,00 with an average price of $ 63,00 . We have identified more than 252 competitors on the market.
VoIP – SIP Software Review
Company details
Developed by CISCO, Inc. (@Cisco on Twitter)
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > VoIP – SIP Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit cisco.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Cisco Unified Communications Manager is independent in order to highlight the strengths and weaknesses of this VoIP – SIP Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Cisco Unified Communications Manager Alternatives
If you’re understanding the drawbacks and you’re looking for a Cisco Unified Communications Manager alternative, there are more than 47 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Cisco Unified Communications Manager
– Bitrix24
– 3CX
– GoToConnect
– Aline
– Acefone
– Ovh Standard Pc
– Vonage Business
– Zoiper
– Ottspott
– Discord
SaaS alternatives
Amazon Connect : Amazon Connect’s self-service GUI makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics-no specialized skills required.
Genesys : It is a tool that provides its users with improved call handling, enhanced call routing capabilities to the correct resources, and faster call resolution.
Talkdesk : Easy-to-use, cloud-based call center software that helps growing businesses deliver great customer service. One-click integrations with Salesforce, Zendesk, Desk.com, and more. No phone, hardware, download or coding required.
Oktell : It is a contact center automation platform. It will help organize the workplaces of agents, supervisors, auditors, contact center managers and will become an indispensable tool for inbound and outbound campaigns.
You can also take a look at other business apps, like our Prophix review and our WHMCS review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these VoIP – SIP Software compare to Cisco Unified Communications Manager when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
