Click2Magic
Click2Magic : Reviews, Pricing, Features & Alternatives
$39.00
Click2Magic is a Help Desk Software. Price : $39 (free trial available). Review Click2Magic : Overview & Pricing
Click2Magic Overview : Features, Pricing, Reviews & Alternatives
Click2Magic is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Click2Magic is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Live Chat …
Click2Magic price starts from $ 39 per user and per month (free trial available).
Click2Magic is a live chat customer support application. Click2Magic is designed for help desk staff, sales reps, and managers to talk to their customers.
Click2Magic is a live chat customer support app
What is Click2Magic ?
Click2Magic helps businesses of all shapes and sizes engage with website visitors through its live chat service. On top of that, it allows business owners to screen qualified leads and helps convert them into potential customers. This simultaneous customer interaction software enables you to learn about practices, buying habits, potential customers, and customer needs. You can embed Click2Magic on websites and mobile apps as a chat widget to quickly handle all your buyer and consumer inquiries. Whether for sales inquiries, market, trade, help desk, products or services. This customer support live chat software promises to chat with your customers with its consistent features.
Click2Magic is a live chat solution that helps businesses of all sizes manage website visitor engagement operations on a centralized platform. It also allows staff members to screen qualified prospects and convert them into leads. It enables supervisors to track visitor behavior, monitor buying habits, understand customer expectations, and other key metrics from a centralized platform.
Click2Magic helps businesses of all shapes and sizes engage their website visitors with its live chat feature. Live chat not only allows business owners to assess qualified leads and helps convert them into leads. This real-time customer interaction software allows you to understand customer behavior, buying habits, expectations and needs, allowing you to work on what you want.
Click2Magic Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Click2Magic, and as you may have guessed from the title, this review will tell you more about Click2Magic’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Click2Magic Pros : Key Benefits
– Let your new customers or clients know that you are there for them 24/7 to help them with their basic and complex requests. Being online to respond to your customers will reduce your bounce rate. Thus, you can avoid cart abandonment and convert them into potential paying customers.
– Property (website) Either mobile website or browser. Click2Magic considers each website as a property.
– Providing live chat software to your support or helpdesk teams will make them more attentive and active in their responsibility.
– Add Property A business owner/super administrator can add multiple properties to Click2Magic’s live chat support software, depending on the license they choose.
– It helps B2B companies understand the behavior of web visitors and launch campaigns for services or products that interest them.
– Agent An agent is a customer service manager who keeps in touch with customers. You can simultaneously chat with different clients about multiple properties assigned to them.
– Customer outreach is faster, better, and more accurate with Click2Magic live chat support. Opt for interactive chatbots to engage visitors with less human intervention. View chat history using Click2Magic files.
– Add Agent Super Admin has the privilege to add multiple Customer Service Managers for each property and can make them Admin/Supervisor/Agent/Moderator.
– Set Permissions A super admin/administrator can create/set supervisor, agent, and moderator permissions when adding an agent.
– Canned responses These are predefined responses that are activated through your account control panel. Canned responses are often used by customer service managers to send instant responses without typing messages. The Super Admin/Admin can make them available only to specific Support Executives/Properties.
Click2Magic Cons
– Con : Custom integrations can come at a price.
Click2Magic Features
Here is the list of the main features of this computer software :
– CRM
– Canned Responses
– Chat/Messaging
– Document Storage
– Live Chat
– Offline Form
– Proactive Chat
– Progress Tracking
– Real Time Analytics
– Real Time Monitoring
– Real Time Notifications
– Contact Management
– Data Export
– Notifications
– Customer Management
– Data Import
– Chat
– Dashboard
– Lead Management
– Cloud Services
Main function & Pro Features
– CRM
– Canned Responses
– Chat/Messaging
– Document Storage
– Live Chat
– Offline Form
– Proactive Chat
– Progress Tracking
– Real Time Analytics
– Real Time Monitoring
– Real Time Notifications
– Contact Management
– Data Export
– Notifications
– Customer Management
– Data Import
– Chat
– Dashboard
– Lead Management
– Cloud Services
Click2Magic Integrations
Click2Magic may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Click2Magic Pricing
The Click2Magic pricing plan starts from $ 39 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Click2Magic offers several pricing plans :
– Basic : $ 0,00 per user / per month
– Professional : $ 39,00 per user / per month
– Company : $ 69,00 per user / per month
– Add-On : $ 18,00 per user / per month
– Premium : –
| Basic | Professional | Company | Add-On | Premium |
| $0,00 | $39,00 | $69,00 | $18,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 39,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Click2Magic is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
click2magic is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Live Online …
Industry & Customers
Who use Click2Magic ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
Click2Magic Screenshots & Images : UI, dashboard …
Click2Magic Business Software Pricing
Click2Magic Features & Overview
Click2Magic Screenshot
Videos
This video is no longer available
Click2Magic Reviews
Here is our opinion on Click2Magic : this is a popular help desk software to explore .
Click2Magic User Reviews & Ratings
Online and customer reviews of Click2Magic software are quite plentiful and overall postitive :
Overall rating : 3,5/5
Value for money : 3,5/5
Functionality : 3,5/5
Usefulness : 3,5/5
Ease of use : 3,5/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 1 subscribers on YouTube
Your Customer Review on Click2Magic
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Click2Magic ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 .
Help Desk Software Review
Company details
Developed by CLICK2MAGIC, Inc.
HQ location : USA
Founded by Click Magic
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit click2magic.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Click2Magic is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Click2Magic Alternatives
If you’re understanding the drawbacks and you’re looking for a Click2Magic alternative, there are more than 11 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Click2Magic
– Conversational Cloud
– LiveChat
– LiveHelpNow
– Zendesk
– ProProfs Chat
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
You can also take a look at other business apps, like our Click Reply review and our Clew review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Click2Magic when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
