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CloudCall : Reviews, Pricing, Features & Alternatives

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CloudCall is a Cloud PBX Software (free trial available). Review CloudCall : Overview & Pricing

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CloudCall Overview : Features, Pricing, Reviews & Alternatives

CloudCall is a Cloud PBX Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

CloudCall is listed as a Cloud PBX Software and Business Phone Systems Software for companies and is used for VoIP, Telephony, Call Recording, Cloud PBX …

CloudCall prices are available on demand (free trial available).

CloudCall is an advanced cloud-based computer telephony integration for CRM system.

Use conversations to grow your business

What is CloudCall ?

CloudCall’s unprecedented CRM integration unifies your interactions, improves data quality, increases efficiency, and records every discussion. Its integration allows you to work smarter instead of harder, saving you time and money. They have built simple features into their integrations to help you get the most out of your CRM. You can increase your efficiency with CloudCall by making one-click calls from your CRM or business software. Uploading prepared contact lists to the dialer can help you increase your calling activity. This will automatically scroll the list, allowing you to spend more time talking to your contacts. Local presence, which allows you to dynamically display a local number in the area you are calling, improves connection and abandon rates. With one click, you can even leave a pre-recorded voice message. You will be able to leave well-written messages with up to 5 pre-recorded messages, increasing the possibility that your contacts will call you back. With CloudCall, you get all this and more.

CloudCall is a UCaaS company that deeply integrates communications into CRM platforms

CloudCall is a cloud-based telecommunications and business VoIP solution. Key features include electric dialer, call reporting, real-time dashboards, and automatic call distribution (ACD). The cloud calling portal helps manage your organization’s calling profiles, user and department accounts, and real-time activity reports. The solution helps to create conference calls where users can add multiple participants in a cloud call conference room. These calls can also be recorded and stored in the cloudcall portal. The Activity Dashboard displays call information, including active and missed calls, call duration, and average wait time for each call in real time. In addition, CloudCall offers one-click calls, incoming screen n…

CloudCall is a virtual call center software solution that works within CRM platforms to make outgoing calls and handle incoming calls. Every time an incoming call arrives, the program notifies the user and pulls the appropriate CRM record.

During calls, users can keep notes and record their entire conversations for future reference. In case users need to make outgoing calls, they can initiate them directly from your CRM and messaging clients. The system can also host conference calls for up to 10 people, and users can set up workflows for incoming call distribution. Finally, the Contact Center platform can automatically link calls to the CRM files they are associated with.

CloudCall’s unprecedented CRM integration unifies your communications, improves data quality, increases productivity, and captures every conversation. CloudCall is the voice and communication system for your sales and recruiting teams. By integrating phone communications directly into your CRM, CloudCall can streamline your business relationships with your prospects and clients, while maximizing the power of your CRM system. Call functionality and data are easily accessible from a single system, giving you greater business visibility, helping to increase productivity and reduce manual errors.

CloudCall Review

CloudCall Review : Pros & Cons

Pros & Cons

When it comes to finding the right Cloud PBX tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is CloudCall, and as you may have guessed from the title, this review will tell you more about CloudCall’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

CloudCall Pros : Key Benefits

– Performance: Track and support call center team improvements with real-time monitoring and analytics from CloudCall.

– Ratings: CloudCall allows you to rate calls and services. Measure the satisfaction performance of teams and individual customers.

– Recording: Record and listen to phone calls without the need for additional hardware. Always keep track of voice calls made with CloudCall.

– Quality Conversations – Incoming screen notification lets users know who’s calling, allowing them to view the full CRM profile and history. Greet callers properly to start conversations off on the right foot.

– Sync: Calls are automatically logged to CloudCall and synced across all your integrations. Users can easily access recordings or call logs.

CloudCall Cons

– Con : Not always the cheapest option : Cloud PBX Software average cost is $ 28,63 .
– Con : Custom integrations can come at a price.

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CloudCall Features

Here is the list of the main features of this computer software :

– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Archiving & Retention
– Audio / Video Conferencing
– Auto-Dialer
– Automatic Call Distribution
– Blended Call Center
– Calendar Management
– Call Center Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scripting
– Call Tagging
– Campaign Management

Main function & Pro Features

– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Archiving & Retention
– Audio / Video Conferencing
– Auto-Dialer
– Automatic Call Distribution
– Blended Call Center
– Calendar Management
– Call Center Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scripting
– Call Tagging
– Campaign Management

CloudCall Integrations

CloudCall integrates with more than 21 applications & plugins like Chameleon, Salesforce Sales Cloud and Trello (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 CloudCall integrations

– Trello
– Salesforce Sales Cloud
– Zoho CRM
– Vincere
– Bullhorn ATS & CRM
– Tracker
– Act!
– CEIPAL Workforce
– Propertybase Salesforce Edition
– Sage CRM
– Bullhorn for Salesforce
– Sirenum Staff Management Platform
– Salesforce Sales Cloud
– Talent Rover
– Microsoft Dynamics CRM
– Zoho CRM
– Bullhorn Staffing and Recruiting Software
– Jobscience Recruiting and Staffing
– TrackerRMS

CloudCall Pricing

The CloudCall pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

CloudCall offers several pricing plans :

– Pro Edition : Price on demand
– Advanced Edition : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Pro Edition Advanced Edition Professional Enterprise Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user


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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

CloudCall Pricing Plan

CloudCall Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

CloudCall is a cloud-based Cloud PBX platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

cloudcall is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : +1 617 982 1600

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use CloudCall ?

This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …

This web-based application is recommended for trades : Administrative, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .


This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)

CloudCall Screenshots & Images : UI, dashboard …

CloudCall Review

CloudCall Business Software Pricing

CloudCall Features

CloudCall Features & Overview

CloudCall Screenshot

CloudCall Screenshot


Video #1

YouTube video

Video #2

YouTube video


CloudCall Reviews

Here is our opinion on CloudCall : this is a very popular cloud pbx software to know .

CloudCall User Reviews & Ratings

Online and customer reviews of CloudCall software are quite plentiful and overall very positive :

Overall rating : 4,3/5

Value for money : 3,6/5
Functionality : 4/5
Usefulness : 3,6/5
Ease of use : 3,6/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks : 8816 followers on LinkedIn

Your Customer Review on CloudCall

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CloudCall ? What is your likelihood to renew ?

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Why use a Cloud PBX Software ?

Cloud telephony is based on a system using VoIP technology (voice over IP): the human voice is transformed into data packets then circulate via the networks before being reconstituted at the other end of the wire.

According to various sources, most used business software are : Avaya IP Office (market share : 6,80%), Digium (2,50%), FreePBX (1,70%), Asterisk (0,30%), Nextiva (0,30%), Exotel (0,10%), OnSIP (0,10%), CallFire (0,10%)

Main functions are : Teamwork, Unlimited plans in France and abroad, Advanced switchboard management, Centralized telephony, Call forwarding and transfer, Telephone reception

Main characteristics are : Business, Cloud, Telecom, Customizable answering machine, Call log, Call forwarding, Call forwarding to external number, Services, Cloud, crm integration, customer support, free calls, international calls, phone calls, sms api, phone system, voice call, voice chat, bulk sms, call recording, telecom, sms from pc, call with links, Social & Communications, Integration with CRMs, IVR, Voice call, SMS API, WebRTC call, voip

Cloud PBX Software Average Price : from $ 9,00 to $ 60,00 with an average price of $ 28,63 . We have identified more than 68 competitors on the market.

Cloud PBX Software Review

Cloud PBX Software Review

Company details

Developed by CLOUDCALL, Inc. (@cloudcall on Twitter)
HQ location : Leicester
Founded in 2011 by Simon Cleaver
Total revenue : $3.9M

Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Cloud PBX Software
Schema : SoftwareApplication > CommunicationApplication

Tags : …
Website : visit

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on CloudCall is independent in order to highlight the strengths and weaknesses of this Cloud PBX Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

CloudCall Alternatives

If you’re understanding the drawbacks and you’re looking for a CloudCall alternative, there are more than 22 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare CloudCall Pricing Against Competitors

Software Starting Price Billed Free Trial
CLOUDCALL $ Per month / user No
8X8 $12 Per month / user Yes
I2X $ Per month / user No
IPSCAPE $ Per month / user No
CALLMATRIX $29 Per month / user No
SQUARETALK $ Per month / user No
GENESYS PURECONNECT $ Per month / user Yes
$ Per month / user
$ Per month / user
$ Per month / user


Top 10 Alternatives & Competitors to CloudCall

– Aircall
– RingCentral MVP
– 8×8 X Series
– CloudTalk
– Kavkom
– Grasshopper
– Ringover
– ShoreTel
– DialSource
– Solgari

You can also take a look at other business apps, like our ClearPoint Strategy review and our Osiris review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Cloud PBX Software compare to CloudCall when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !

Compare Cloud PBX Software


8.6Expert Score
CloudCall Review
CloudCall is a very popular cloud pbx SaaS software to know for your company or business.
Ease of use
Customer support
Value for money
  • Performance: Track and support call center team improvements with real-time monitoring and analytics from CloudCall.
  • Not always the cheapest option
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