ContactCentral
ContactCentral : Reviews, Pricing, Features & Alternatives
$25.00
ContactCentral is a Call Center Software. Price : $25 (free trial available). Review ContactCentral : Overview & Pricing
ContactCentral Overview : Features, Pricing, Reviews & Alternatives
ContactCentral is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ContactCentral is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Call Center …
ContactCentral price starts from $ 25 per user and per month (free trial available).
The easiest phone system for small businesses
What is ContactCentral ?
ContactCentral is cloud-based call center software designed specifically for marketing, sales, and support teams. It is one of the few services that does not charge any rent in advance and where customers pay according to use. Along with this, companies do not need to sign a long contract that binds them to the service for a long time. It uses a simple price per seat that can be easily scaled up or down as the business grows. These features make it a great option for small businesses looking to build a strong calling ecosystem but lack a big budget. ContactCentral offers plug-and-play phone numbers, tiered CRM and IVR integrations for a complete package. Plus, it doesn’t require consultants or implementation engineers to set it up.
ContactCentral Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ContactCentral, and as you may have guessed from the title, this review will tell you more about ContactCentral’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ContactCentral Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
ContactCentral Cons
– Con : Custom integrations can come at a price.
ContactCentral Features
Here is the list of the main features of this computer software :
– Outbound Call Center
– Live Chat
– Queue Management (Calls)
– Call Monitoring
– Inbound Call Center
– Progressive Dialer
– IVR Support
– Concurrency Support
– Predictive Dialer
– Auto Call Recording
Main function & Pro Features
– Cloud Services
ContactCentral Integrations
ContactCentral may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
ContactCentral Pricing
The ContactCentral pricing plan starts from $ 25 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ContactCentral offers several pricing plans :
– Standard : $ 25,00 per user / per month
– Company : $ 40,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Standard | Company | Professional | Enterprise | Premium |
| $25,00 | $40,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 25,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ContactCentral is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
contactcentral is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +1 833-300-0885
Training options : …
Industry & Customers
Who use ContactCentral ?
This software package is tailored to business needs : Freelancer, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
ContactCentral Screenshots & Images : UI, dashboard …
ContactCentral Business Software Pricing
ContactCentral Features & Overview
ContactCentral Screenshot
Videos
This video is no longer available
ContactCentral Reviews
Here is our opinion on ContactCentral : this is a fluid call center software to experience .
ContactCentral User Reviews & Ratings
Online and customer reviews of ContactCentral software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 10 followers on LinkedIn
Your Customer Review on ContactCentral
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ContactCentral ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Sales outsourcing software is commercial software suitable for managing sales providers.
Main functions are : Business management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Call Center Software Review
Company details
Developed by CONTACTCENTRAL, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ContactCentral is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ContactCentral Alternatives
If you’re understanding the drawbacks and you’re looking for a ContactCentral alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare ContactCentral Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CONTACTCENTRAL | $25 | Per month / user | Yes |
| TALKDESK | $ | Per month / user | No |
| NEXTIVA | $18,95 | Per month / user | Yes |
| CLOUDTALK | $25 | Per month / user | Yes |
| CALLHIPPO | $14 | Per month / user | No |
| BRIGHT PATTERN | $ | Per month / user | No |
| EVOICE | $6,25 | Per month / user | Yes |
| CALLTOOLS | $ | Per month / user | No |
| CIRCLELOOP | $6,45 | Per month / user | Yes |
| FRESHCALLER | $15 | Per month / user | Yes |
Top 10 Alternatives & Competitors to ContactCentral
– TalkDesk
– Nextiva
– CloudTalk
– CallHippo
– Bright Pattern
Free Alternatives to ContactCentral
– Freshcaller
– Zendesk Talk
– VoxDesk
You can also take a look at other business apps, like our CONTACTBOX review and our Fusion Connect CCaaS review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to ContactCentral when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
