Convergys Analytics
Convergys Analytics : Reviews, Pricing, Features & AlternativesConvergys Analytics is a Digital Customer Experience (CX) Software. Review Convergys Analytics : Overview & Pricing
Convergys Analytics Overview : Features, Pricing, Reviews & Alternatives
Convergys Analytics is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Convergys Analytics is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customers User engagement and feedback Customer experience managements …
Convergys Analytics prices are available on demand .
Convergys Analytics offers solutions to transform customer interactions into competitive advantage.
What is Convergys Analytics ?
Convergys Analytics offers solutions to transform customer interactions into competitive advantage.
![Convergys Analytics Review Convergys Analytics Review](https://www.saas-alternatives.com/wp-content/uploads/2022/10/saas-alternatives-screenshot-1.webp)
Convergys Analytics Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Convergys Analytics, and as you may have guessed from the title, this review will tell you more about Convergys Analytics’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Convergys Analytics Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Convergys Analytics Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Convergys Analytics Features
Here is the list of the main features of this computer software :
– SaaS software
Main function & Pro Features
– Cloud Services
Convergys Analytics Integrations
Convergys Analytics may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Convergys Analytics Pricing
The Convergys Analytics pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Convergys Analytics offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
![Software Pricing Plan Software Pricing Plan](https://www.saas-alternatives.com/wp-content/uploads/2022/10/saas-alternatives-pricing.webp)
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Convergys Analytics is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
convergys-analytics is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Convergys Analytics ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Convergys Analytics Screenshots & Images : UI, dashboard …
![Convergys Analytics Review Convergys Analytics Review](https://www.saas-alternatives.com/wp-content/uploads/2022/10/saas-alternatives-screenshot-1.webp)
Convergys Analytics Business Software Pricing
![Convergys Analytics Features Convergys Analytics Features](https://www.saas-alternatives.com/wp-content/uploads/2022/10/saas-alternatives-screenshot-2.webp)
Convergys Analytics Features & Overview
![Convergys Analytics Screenshot Convergys Analytics Screenshot](https://www.saas-alternatives.com/wp-content/uploads/2022/10/saas-alternatives-screenshot-3.webp)
Convergys Analytics Screenshot
Videos
Video #1
![YouTube video](https://i.ytimg.com/vi/laX88i8EbSY/hqdefault.jpg)
Convergys Analytics Reviews
Here is our opinion on Convergys Analytics : this is a decent digital customer experience (cx) software to experience .
Convergys Analytics User Reviews & Ratings
Online and customer reviews of Convergys Analytics software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 10000 followers on Twitter
Your Customer Review on Convergys Analytics
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Convergys Analytics ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
![Digital Customer Experience (CX) Software Review Digital Customer Experience (CX) Software Review](https://www.saas-alternatives.com/wp-content/uploads/2022/10/best-digital-customer-experience-cx-software-reviews.webp)
Digital Customer Experience (CX) Software Review
Company details
Developed by CONVERGYS, Inc. (@Concentrix on Twitter)
HQ location : USA
Founded in 1983
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit concentrix.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Convergys Analytics is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Convergys Analytics Alternatives
If you’re understanding the drawbacks and you’re looking for a Convergys Analytics alternative, there are more than 61 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Convergys Analytics
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax
– Lithium
– Spectoos
– Freshdesk
– Viaspeech
– Narvar
You can also take a look at other business apps, like our Conversant review and our Converseen review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Convergys Analytics when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !