CRMdesk
CRMdesk : Reviews, Pricing, Features & Alternatives
$49.00
CRMdesk is a Help Desk Software. Price : $49 (free trial available). Review CRMdesk : Overview & Pricing
CRMdesk Overview : Features, Pricing, Reviews & Alternatives
CRMdesk is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CRMdesk is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customer Service, Help Desk …
CRMdesk price starts from $ 49 per user and per month (free trial available).
CRMdesk is a web-based help desk software.
Help and support your customers and staff
CRMdesk – Web-based help desk software for knowledge base management and web-based customer support automation.
What is CRMdesk ?
CRMdesk is a highly effective web-based help desk software for knowledge base management and customer support automation over the Internet. The system is implemented as a cost effective hosted solution to manage and analyze all your customer inquiries from a centralized location. From small businesses to large enterprises, from specific manufacturers to vertical business integration, CRMdesk is scalable enough to grow with your business needs.
CRMdesk is a helpdesk portal with a hosted knowledge base and ticket management functionality.
CRMdesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CRMdesk, and as you may have guessed from the title, this review will tell you more about CRMdesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CRMdesk Pros : Key Benefits
– worldwide availability
– Unlimited customer support
– Independent platform
– Instant updates for life
– Risk-free subscription (no contract)
– Intuitive user interface
CRMdesk Cons
– Con : Custom integrations can come at a price.
CRMdesk Features
Here is the list of the main features of this computer software :
– CRM
– Helpdesk
– Multi-Channel Communication
– Alerts/Notifications
– Contract (SLA Management)
– Automated Routing
– Alerts (Escalation)
– Customizable Fields
– Social Media Integration
– Knowledge Base Management
– Customizable Branding
– Network Monitoring
– Live Chat
– Self Service Portal
– Ticket Management
– Service Level Agreement (SLA) Management
– Community Forums
– Self Service Portal
– Macros (Templated Responses)
– Surveys & Feedback
Main function & Pro Features
– Knowledge Base
– Automated Routing
– Incident Management
– Document Storage
– Known Issue Management
CRMdesk Integrations
CRMdesk integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 CRMdesk integrations
– CRM
CRMdesk Pricing
The CRMdesk pricing plan starts from $ 49 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CRMdesk offers several pricing plans :
– Standard Edition : $ 49,00 per user / per month
– Professional Edition : –
– Professional : –
– Enterprise : –
– Premium : –
| Standard Edition | Professional Edition | Professional | Enterprise | Premium |
| $49,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
CRMdesk Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 49,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CRMdesk is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
crmdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Chinese, Spanish, French, Japanese, Portuguese, Dutch, Portuguese, French, Japanese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation …
Industry & Customers
Who use CRMdesk ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
CRMdesk Screenshots & Images : UI, dashboard …
CRMdesk Business Software Pricing
CRMdesk Features & Overview
CRMdesk Screenshot
Videos
This video is no longer available
CRMdesk Reviews
Here is our opinion on CRMdesk : this is an excellent help desk software to advise .
CRMdesk User Reviews & Ratings
Online and customer reviews of CRMdesk software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4,5/5
Functionality : 4,5/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on CRMdesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CRMdesk ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by CRMDESK, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : helpdesk | helpdesk | customer support | helpdesk portal | inquiries | inquiry | online | request | web-based | web-based …
Website : visit crmdesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CRMdesk is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CRMdesk Alternatives
If you’re understanding the drawbacks and you’re looking for a CRMdesk alternative, there are more than 60 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare CRMdesk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CRMDESK | $ | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to CRMdesk
– SolarWinds Service Desk
– NICE CXone
– LiveHelpNow
– Zendesk
– Zoho Desk
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
Free Alternatives to CRMdesk
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our eZ Spa Scheduler review and our Firecart review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to CRMdesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
