Customer Gauge
Customer Gauge : Reviews, Pricing, Features & Alternatives
Customer Gauge is an User Engagement Software. Review Customer Gauge : Overview & Pricing
Customer Gauge Overview : Features, Pricing, Reviews & Alternatives
Customer Gauge is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Customer Gauge is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Customer Service, Customer Experience, Customer Satisfaction, Review Management …
Customer Gauge prices are available on demand .
CustomerGauge is a complete, comprehensive and fully integrated customer feedback analysis tool.
What is Customer Gauge ?
CustomerGauge is a fully integrated, end-to-end customer feedback and loyalty management platform based on the Net Promoter system. A four-in-one platform, its in-app capabilities include communications (email), feedback gathering (surveys), action (closing the loop on customer issues), and analytics. The system’s powerful API means it can be integrated with external CRMs like Salesforce and eCommerce platforms like Magento.
CustomerGauge’s Account Experience software excels at collecting account-level feedback and signals and distributing that information in real time to…
Customer Gauge Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Customer Gauge, and as you may have guessed from the title, this review will tell you more about Customer Gauge’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Customer Gauge Pros : Key Benefits
– the communication
– fire fighting
– As a direct line of contact with customers, email is more than just surveys. It can be used to send program introductions, reminders to increase response rates, and thank you notes to respondents.
– Analytical
– The CustomerGauge platform has a specialized firefighting tool to manage workflow and enable organizations to track and close the loop on issues as they arise.
– Using Feedback to Drive Organizational Change
– Based on closing the loop on customer problems and gradually improving products and services, customer feedback can be of tremendous benefit to the organization.
– CustomerGauge reports are comprehensive. Our best-in-class Net Promoter analytics allow users to drill down into trends and easily identify the root cause of problems. Reports updated in real time.
– Sharing external reviews is an exciting opportunity to create word of mouth buzz and generate referrals. Internal feedback sharing presents a unique opportunity to align your entire organization with the voice of the customer.
– CustomerGauge tools enable organizations to share feedback with maximum customization and minimum effort.
Customer Gauge Cons
– Con : Not always the cheapest option : User Engagement Software average cost is $ 143,5 .
– Con : Custom integrations can come at a price.
Customer Gauge Features
Here is the list of the main features of this computer software :
– 360 Degree Feedback
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Call Reporting
– Churn Management
– Communication Management
– Complaint Monitoring
– Customer Engagement
– Customer Experience Management
– Customer Management
– Customer Segmentation
– Customer Service Analytics
– Dashboard
– Dashboard Creation
– Engagement Tracking
– Feedback Management
– Health Score
– Multi-Channel Data Collection
Main function & Pro Features
– Negative Feedback Management
– Predictive Analytics
– Real Time Analytics
– Reporting/Analytics
– Revenue Management
– Sentiment Analysis
– Survey/Poll Management
– Surveys & Feedback
– Text Analysis
– Usage Tracking/Analytics
– Visual Analytics
– Win / Loss Analysis
Customer Gauge Integrations
Customer Gauge integrates with more than 12 applications & plugins like Pipedrive, HubSpot CRM and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Customer Gauge integrations
– Salesforce Sales Cloud
– HubSpot CRM
– Pipedrive
– Freshdesk
– Zendesk
– Keap
– NetSuite
– Close
– SugarCRM
– Autotask PSA
– NewBook
– Oracle CPQ
Customer Gauge Pricing
The Customer Gauge pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Customer Gauge offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Customer Gauge is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
customer-gauge is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Portuguese, Dutch, Italian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Customer Gauge ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
Customer Gauge Screenshots & Images : UI, dashboard …
Customer Gauge Business Software Pricing
Customer Gauge Features & Overview
Customer Gauge Screenshot
Customer Gauge Screenshot
Videos
This video is no longer available
Customer Gauge Reviews
Here is our opinion on Customer Gauge : this is a great user engagement software to recommend .
Customer Gauge User Reviews & Ratings
Online and customer reviews of Customer Gauge software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,5/5
Functionality : 4,5/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 2066 fans on Facebook
Your Customer Review on Customer Gauge
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Customer Gauge ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : customer experience analysis, customer feedback, software as a service, text analytics, artificial intelligence, customer experience, customer feedback, text analytics, feedback tool, net promoter score, online surveys, online survey online, surveys, instant polls, surveys, triggers, customer feedback, feedback, Online Services, instant polls, trigger, customer feedback, customer feedback, insights, real-time analytics, text analytics, analytics, rate optimization conversion rate, custom dashboard, conversion rate optimization
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 . We have identified more than 13 competitors on the market.
User Engagement Software Review
Company details
Developed by CUSTOMER GAUGE, Inc. (@CustomerGauge on Twitter)
HQ location : Chicago
Founded in 2007 by Adam Dorrell
Total revenue : $5.1M
Fundings : $2.5M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit customergauge.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Customer Gauge is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Customer Gauge Alternatives
If you’re understanding the drawbacks and you’re looking for a Customer Gauge alternative, there are more than 38 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Customer Gauge
– Medallia Experience Cloud
– Alchemer
– Qualtrics CustomerXM
– Solutionreach
– SurveyMonkey
– Boldchat
– Feefo
– Spring
– Fructifi
– Idomoo
You can also take a look at other business apps, like our Clockspot review and our Teambook review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to Customer Gauge when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
