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CustomerMatrix : Reviews, Pricing, Features & Alternatives
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CustomerMatrix is an Enterprise Search Software. Price : $75. Review CustomerMatrix : Overview & Pricing

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CustomerMatrix Overview : Features, Pricing, Reviews & Alternatives

CustomerMatrix is an Enterprise Search Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

CustomerMatrix is listed as a Enterprise Search Software and Document Management Software for companies and is used for Sales Forecasting, Data Quality, Sales Enablement, Financial Services …

CustomerMatrix price starts from $ 75 per user and per month .

sales action software

What is CustomerMatrix ?

PolySpot develops advanced solutions to help businesses and government companies find actionable insights in an ocean of data. PolySpot’s InfoWarehouse approach combines the best of open source technology with local innovations to enable customers to quickly search a variety of resources ranging from structured databases to audio, video, email, social and collaborative networks. Companies in various industries, including energy, aerospace, finance, publishing, and government, have turned to PolySpot for flexible, scalable, and affordable cost-effective solutions with high-speed performance and a fast deployment path. CustomerMatrix is the trusted pioneer of artificial intelligence that global banks and insurance companies are using to help exponentially increase revenue and deepen relationships.

PolySpot Enterprise Search is a search and navigation solution that provides users with a complete overview of information from multiple sources, stored both inside and outside the company. CustomerMatrix is also known as Polyspot.CustomerMatrix CustomersAllianz, BNP Paribas, Vinci, EADS, Jacobs

CustomerMatrix offers a market-leading cognitive computing platform that helps B2B companies capture hidden revenue opportunities in real time, recommending specific actions for customer-facing employees and placing recommendations into their existing workflows, ranked by value. of impact.

What if your CRM could think? CustomerMatrix brings the power of cognitive computing intelligence to your CRM and its technology is at the heart of sales and customer service excellence. The CustomerMatrix platform helps turn customer service centers into profit centers. It’s ideal for anticipating customer needs and reducing churn, while increasing revenue through up-selling – cross-selling in highly competitive markets. Accelerate revenue with big data: Cognitive intelligence for customer relationship management helps frontline people maximize revenue during customer interactions.

CustomerMatrix Review

CustomerMatrix Review : Pros & Cons

Pros & Cons

When it comes to finding the right Enterprise Search tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is CustomerMatrix, and as you may have guessed from the title, this review will tell you more about CustomerMatrix’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

CustomerMatrix Pros : Key Benefits

– Win Opportunities and Upsell and Cross-Sell: CustomerMatrix helps you identify business development opportunities from your CRM by evaluating movements and trends within your CRM and then formulating solutions and strategies to target and sell to a segment or individual in particular.

– Create sales profiles and edit and update profiles: With CustomerMatrix you can add, edit and update customer profiles in your CRM, eliminating the need for double data entry on both platforms. You can also add notes and comments to particular segments or individuals in the CRM.

– Manage employee success and generate sales alerts: CustomerMatrix gives you the ability to monitor the success of each employee to measure performance and sales goals. Employees have the option to receive sales alerts directly in the CRM or via individual emails.

– Phone support, online support, and demo: CustomerMatrix offers 24/7 support via phone and email, depending on your plan. There is also a freemium version with limited permissions and capabilities.

– Frequent releases / updates

CustomerMatrix Cons

– Con : Custom integrations can come at a price.
 

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CustomerMatrix Features

Here is the list of the main features of this computer software :

– CRM
– Customer Engagement
– Monitoring
– Performance Management
– Purchasing & Receiving

Main function & Pro Features

– Cloud Services

CustomerMatrix Integrations

CustomerMatrix integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 CustomerMatrix integrations

– CRM

CustomerMatrix Pricing

The CustomerMatrix pricing plan starts from $ 75 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

CustomerMatrix offers several pricing plans :

– Free Trial : $ 75,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$75,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 75,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

CustomerMatrix is a cloud-based Enterprise Search platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).

customermatrix is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, French …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Knowledge Base, Phone Support, Online Support …

Hotline : (888)9204530

Training options : Videos …

Industry & Customers

Who use CustomerMatrix ?

This software package is tailored to business needs : Large companies, Small and Medium companies (Turnover : + $1 billion) in countries like United Kingdom, France …

This web-based application is recommended for trades : IT, Multimedia …

This cloud software is used in the sectors : Software, Retail business, Wholesale …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Jacques Moret, Kfc Corporation, Unifiedcommunicationsdotcom …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)

CustomerMatrix Screenshots & Images : UI, dashboard …

CustomerMatrix Review

CustomerMatrix Business Software Pricing

CustomerMatrix Features

CustomerMatrix Features & Overview

CustomerMatrix Screenshot

CustomerMatrix Screenshot

CustomerMatrix Screenshot

CustomerMatrix Screenshot

Videos

This video is no longer available  

CustomerMatrix Reviews

Here is our opinion on CustomerMatrix : this is a great enterprise search software to recommend .

CustomerMatrix User Reviews & Ratings

Online and customer reviews of CustomerMatrix software are quite plentiful and overall very positive :

Overall rating : 5/5

Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5

User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on CustomerMatrix

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CustomerMatrix ? What is your likelihood to renew ?
 

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FAQs

Why use a Enterprise Search Software ?

An enterprise search engine makes it easy to retrieve stored data, whether it’s data internal to an organization or from external sources such as apps and websites. These solutions cleanse and structure data, allowing users to securely enter and find data in a variety of data sources, including databases, documents, applications, websites, and intranets.

According to various sources, most used business software are : Google Search Appliance (market share : 72,20%), Apache Solr (25,40%), Swiftype Enterprise Search (12,20%), Google Enterprise Search (6,60%), Coveo (2,60%), Dassault Exalead (1,60%), CustomerMatrix (1,30%), Amazon CloudSearch (1,20%), LucidWorks (1,10%), IBM Watson Explorer (0,60%), Azure Search (0,30%), EasyAsk (0,20%), Swiftype Site Search (0,10%)

Main functions are : Collect and update information, Index or archive data, Smart searches, Create an interface to search and retrieve data, Refine the search using advanced filters, Set user permissions to access information

Main characteristics are : search server, web development, indexed search, lucene, indexed search, Big Data, Artificial Intelligence – AI, e-commerce

Enterprise Search Software Average Price : from $ 500,00 to $ 500,00 with an average price of $ 500,00 . We have identified more than 65 competitors on the market.

Enterprise Search Software Review

Enterprise Search Software Review

Company details

Developed by CUSTOMERMATRIX, Inc. (@customermatrix on Twitter)
HQ location : France
Founded in 2016 by Gilles Andre
Total revenue :
Fundings : € 14_400_000

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Enterprise Search Software
Schema : SoftwareApplication > BusinessApplication

Tags : FrenchTech SAAS software | Big Data | Artificial Intelligence – AI | ecommerce …
Website : visit customermatrix.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on CustomerMatrix is independent in order to highlight the strengths and weaknesses of this Enterprise Search Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

CustomerMatrix Alternatives

If you’re understanding the drawbacks and you’re looking for a CustomerMatrix alternative, there are more than 17 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to CustomerMatrix

– SyncForce
– Introhive
– Cognism
– Predict
– Traction Complete
– Swiftype Site Search
– Apache Solr
– Coveo
– LucidWorks
– Google Search Appliance

You can also take a look at other business apps, like our Denovo review and our Bannerflow review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Enterprise Search Software compare to CustomerMatrix when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Enterprise Search Software

 

10Expert Score
CustomerMatrix Review
CustomerMatrix is a great enterprise search SaaS software to recommend for your company or business.
Ease of use
10
Functionnality
9.8
Integrations
9.8
Customer support
9.8
Value for money
9.8
PROS
  • Win Opportunities and Upsell and Cross-Sell: CustomerMatrix helps you identify business development opportunities from your CRM by evaluating movements and trends within your CRM and then formulating solutions and strategies to target and sell to a segment or individual in particular.
CONS
  • Custom integrations can come at a price
CustomerMatrix
CustomerMatrix

$75.00

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