CX Social
CX Social : Reviews, Pricing, Features & Alternatives
$500.00
CX Social is an User Engagement Software. Price : $500 (free trial available). Review CX Social : Overview & Pricing
CX Social Overview : Features, Pricing, Reviews & Alternatives
CX Social is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CX Social is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Social Media Marketing, Social CRM Tools, Customer Satisfaction, Brand Management …
CX Social price starts from $ 500 per user and per month (free trial available).
Digital customer service with conversation analysis
What is CX Social ?
Clarabridge Engage is a digital customer service tool that enables users to achieve superior customer experiences by leveraging conversation analytics and engagement metrics. Users can listen to their customers on all their digital channels, including Facebook, Twitter, Instagram, WhatsApp, SMS, WeChat, email, etc. They can then capture real-time information and learn more about their customers, such as efforts, emotions, calls for help, and customer inquiries. All this and much more is possible thanks to an analysis engine. Additionally, users can access each customer’s conversation history and integrate cross-channel conversations on a single platform. Finally, they can answer all customer questions, answer queries and provide information from the digital channel of their choice. Additionally, users can focus on customer service metrics such as first resolution rate, reopen rate, and average handle time per case. It is also one of the first brands to leverage Whatsapp for business solutions.
CX Social Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CX Social, and as you may have guessed from the title, this review will tell you more about CX Social’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CX Social Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
CX Social Cons
– Con : Not always the cheapest option : User Engagement Software average cost is $ 143,5 .
– Con : Custom integrations can come at a price.
CX Social Features
Here is the list of the main features of this computer software :
– Posts Scheduling
– @mentions
– Brand Tracking
– API
– Content Management
– Alerts/Notifications
– Multi-User Collaboration
– Complaint Monitoring
– Auto Publishing
– Conversion Tracking
– Social Media Monitoring
– Feedback Management
– Customer Engagement
– Gamification
– Multi-Account Management
– Purchasing & Receiving
– Reporting/Analytics
– Sentiment Analysis
– Social Media Monitoring
– Survey/Poll Management
Main function & Pro Features
– Tagging
CX Social Integrations
CX Social may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
CX Social Pricing
The CX Social pricing plan starts from $ 500 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CX Social offers several pricing plans :
– Social Cx : $ 500,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Social Cx | Start | Professional | Enterprise | Premium |
| $500,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
CX Social Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 500,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CX Social is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
cx-social is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Mac OS …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : 1.866.761.5661
Training options : Videos …
Industry & Customers
Who use CX Social ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Medium Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
CX Social Screenshots & Images : UI, dashboard …
CX Social Business Software Pricing
CX Social Features & Overview
CX Social Screenshot
Videos
Video #1
Video #2
CX Social Reviews
Here is our opinion on CX Social : this is a very popular user engagement software to trust .
CX Social User Reviews & Ratings
Online and customer reviews of CX Social software are quite plentiful and overall very positive :
Overall rating : 4,3/5
Value for money : 3,5/5
Functionality : 3,7/5
Usefulness : 3,5/5
Ease of use : 3,5/5
User rating Excellent : 49%
User rating Very Good : 42%
User rating Average : 7%
User rating Poor : 1%
User rating Terrible : 1%
Popularity on social networks :
Your Customer Review on CX Social
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CX Social ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 .
User Engagement Software Review
Company details
Developed by CX SOCIAL, Inc.
HQ location : VA – 20191
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CX Social is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CX Social Alternatives
If you’re understanding the drawbacks and you’re looking for a CX Social alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare CX Social Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CX SOCIAL | $ | Per month / user | Yes |
| HOOTSUITE | $ | Per month / user | Yes |
| LATER | $12,5 | Per month / user | Yes |
| BUFFER | $5 | Per month / user | Yes |
| SOCIALPILOT | $42,5 | Per month / user | Yes |
| SPRINKLR | $ | Per month / user | Yes |
| CROWDFIRE | $7,48 | Per month / user | No |
| AGORAPULSE | $79 | Per month / user | Yes |
| ZOHO SOCIAL | $10 | Per month / user | Yes |
| PLANN | $9 | Per month / user | Yes |
Top 10 Alternatives & Competitors to CX Social
– ActiveCampaign
– Mailchimp
– MailerLite
– Sendinblue
– ConvertKit
– Hootsuite
– Postly
– Sociamonials
– Hootsuite
– Later
Free Alternatives to CX Social
– Hootsuite
– Later
– Buffer
You can also take a look at other business apps, like our Twitter Analytics review and our LeadSquared Marketing Automation review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to CX Social when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
