Zoho Salesiq
Zoho Salesiq : Reviews, Pricing, Features & Alternatives
$19.00
Zoho Salesiq is a Consumer Video Chat Software. Price : $19 (free trial available). Review Zoho Salesiq : Overview & Pricing
Zoho Salesiq Overview : Features, Pricing, Reviews & Alternatives
Zoho Salesiq is a Consumer Video Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Zoho Salesiq is listed as a Consumer Video Chat Software and Customer Service & Support Software for companies and is used for Live Chat, Customer Engagement, Sales Engagement Platform, Customer Engagement, Analytics, Campaign Management, Live Chat …
Zoho Salesiq price starts from $ 19 per user and per month (free trial available).
Convert your website visitors into satisfied paying customers. Increase the ROI of your content, SEO, adwords, and email marketing efforts.
Live chat for customer support and business growth
What is Zoho Salesiq ?
Zoho SalesIQ enables sales teams and customer service representatives to connect with visitors in real time and increase the ROI of their marketing efforts. The tool provides live chat, visitor tracking, and analytics in one neat package. Users can track and interact with visitors in real time by monitoring how they interact with the website. As a result, team members can strategically reach prospects with personalized messages. They can even create predefined rules for live chat participation and notify teams when a large account lands on the website. The tool seamlessly integrates with Zoho CRM to drive higher engagement. After identifying high-value leads, users can focus their resources on them to maximize conversion results. They can even assign a follow-up task in Zoho CRM without even leaving the chat window.
Zoho SalesIQ is a live chat and website visitor tracking software for small and large businesses that helps improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, which can be used to identify attractive prospects and proactively engage them in chat at the most optimal time.
Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted to contact or lead records in the CRM, and you can assign follow-up actions without leaving the chat window. Sales staff can also be alerted in Zoho CRM when an identified lead returns to your site.
The Customer Engagement application can be used to monitor KPIs around visitor activity, as well as agent performance, through predefined reports and performance monitoring statistics. Supervisors can use Zoho SalesIQ to co-navigate with agents as they chat with prospects and provide advice with live feedback.
A single, powerful software suite to run your entire business, from a company with a long-term vision to transform the way you work. Zoho offers a suite of business, collaboration and productivity applications.
Hassle-free live chat for customer support and business growth. Increase the ROI of your marketing efforts. Start connecting with visitors in real time now.
Hassle-free live chat for customer support and business growth. Increase the ROI of your marketing efforts. Start connecting with visitors in real time now.
Zoho Salesiq Review : Pros & Cons
Pros & Cons
When it comes to finding the right Consumer Video Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Zoho Salesiq, and as you may have guessed from the title, this review will tell you more about Zoho Salesiq’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Zoho Salesiq Pros : Key Benefits
– Proactively reach web visitors with offers and discounts and personalize chat sessions using available data such as location, new or returning visitor, fingerprints, time spent on site, etc.
– Real Time Visitor Tracking – Analyze your store visitors in real time. Understand how they navigate your store. Get information about your geolocation and referral source to engage in contextual conversations.
– Build your network and keep track of all the conversations you’ve had with any lead, contact or business in one place.
– Visitor Information and Lead Score – Access a highly detailed list of “All” visitors to your store. Prioritize them as hot, hot, and cold based on your score. Drive more accurate and relevant engagement.
– Manage leads by automatically turning chats into leads or contacts in Zoho CRM and get alerts in Zoho CRM whenever an interesting lead comes to your site.
– Build a knowledge base of essential articles, FAQs, and other material about your product or service in SalesIQ for your agents and chatbots to use while chatting with contacts and prospects.
– Sell smarter. Close Deals Faster – Increase your sales conversions by automating your store visitor engagement with smart triggers. Identify and engage potential customers who come to your website through email campaigns.
– Use customization tools to personalize and brand your live chat widget, adding agent images, welcome messages, logos, colors, and more.
– Use pre-built reports and performance monitoring tools, along with co-browse tools and agent/supervisor feedback, to track and measure customer engagement.
– Automatic Chat Translation: Engage with a larger audience and cover markets around the world. Receive messages in any language, but respond to prospects in their native language.
Zoho Salesiq Cons
– Con : Custom integrations can come at a price.
Zoho Salesiq Features
Here is the list of the main features of this computer software :
– Visitor Targeting
– API
– Persistent Chat
– Access Controls/Permissions
– Co-Browsing
– Activity Dashboard
– Call Me Option
– Activity Tracking
– Offline Form
– Alerts/Notifications
– Agent Scheduling
– Behavior Tracking
– Shortcut Messages
– CRM
– Knowledge Database
– Campaign Analytics
– Campaign Management
– Canned Responses
– Chat/Messaging
– Communication Management
Main function & Pro Features
– Contact Management
– Content Creation
– Content Management
– Customer Database
– Customer Experience Management
– Customer History
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Reports
– Document Storage
– Drag & Drop
– Email Management
– Engagement Tracking
– Event Triggered Actions
– Feedback Management
– File Management
– File Sharing
– Real Time Monitoring
– Geotargeting
Zoho Salesiq Integrations
Zoho Salesiq integrates with more than 41 applications & plugins like Joomla, Drupal and GetResponse (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Zoho Salesiq integrations
– WordPress
– Mailchimp
– Google Analytics
– Wix
– HubSpot Marketing Hub
– Shopify
– Zoho CRM
– Squarespace
– Zendesk
– ActiveCampaign
– Zoho Desk
– Facebook for Business
– Weebly
– TeamSupport
– Zoho Assist
– Zoho Mail
– iContact
– Campaign Monitor
– Zoho Survey
– Unbounce
Zoho Salesiq Pricing
The Zoho Salesiq pricing plan starts from $ 19 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Zoho Salesiq offers several pricing plans :
– Free : $ 0,00 per user / per month
– Basic : $ 19,00 per user / per month
– Professional : $ 59,00 per user / per month
– Company : $ 129,00 per user / per month
– Premium : –
| Free | Basic | Professional | Company | Premium |
| $0,00 | $19,00 | $59,00 | $129,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Zoho Salesiq Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes
Freemium : Freemium
Starting price : $ 19,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Zoho Salesiq is a cloud-based Consumer Video Chat platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
salesiq is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Dutch, Chinese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 877-834-4428
Training options : Documentation, Live Online, Webinars …
Industry & Customers
Who use Zoho Salesiq ?
This software package is tailored to business needs : Non Profit, Entrepreneur, Medium Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Zoho Salesiq Screenshots & Images : UI, dashboard …
Zoho Salesiq Business Software Pricing
Zoho Salesiq Features & Overview
Zoho Salesiq Screenshot
Zoho Salesiq Screenshot
Videos
Video #1
Video #2
Zoho Salesiq Reviews
Here is our opinion on Zoho Salesiq : this is an excellent consumer video chat software to recommend .
Zoho Salesiq User Reviews & Ratings
Online and customer reviews of Zoho Salesiq software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,55/5
Ease of use : 3,9/5
User rating Excellent : 68%
User rating Very Good : 30%
User rating Average : 3%
User rating Poor : 3%
User rating Terrible : 2%
Track and engage visitors Understand how visitors interact with your website in real time.
Popularity on social networks : 522 followers on LinkedIn
Your Customer Review on Zoho Salesiq
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Zoho Salesiq ? What is your likelihood to renew ?
FAQs
Why use a Consumer Video Chat Software ?
Video chat customer support software allows businesses to interact with customers and prospects who visit the website. Employees can provide pre-sales / after-sales service and assistance via chat / webcam.
Main functions are : Real-time chat with consumers, Proactive chats, Chat monitoring, Visitor Tracking, Chat transcripts, Sharing of external organizations
Main characteristics are : Outside Organization Sharing, Embeddable Website Widget, Multimedia Help Desk, Multilingual, Live Chat Support, Help Desk, Customer Support, Live Chat, Web Conferencing, Live Support, Online Collaboration, Desktop & productivity, customer support, file sharing, image sharing, live chat, remote desktop support, sales, text chat, web based, video chat, cobrowse software, contact center software, customer service, sharing file manager, web based, remote support
Consumer Video Chat Software Average Price : from $ 29,00 to $ 69,00 with an average price of $ 46,75 . We have identified more than 22 competitors on the market.
Consumer Video Chat Software Review
Company details
Developed by ZOHO, Inc. (@zoho on Twitter)
HQ location : India
Founded in 1996 by Sridhar Vembu
Total revenue : $500.0M
Fundings : $7.3M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Consumer Video Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit zoho.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Zoho Salesiq is independent in order to highlight the strengths and weaknesses of this Consumer Video Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Zoho Salesiq Alternatives
If you’re understanding the drawbacks and you’re looking for a Zoho Salesiq alternative, there are more than 31 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Zoho Salesiq Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| ZOHO SALESIQ | $7 | Per month / user | Yes |
| TAWK.TO | $ | Per month / user | No |
| LIVECHAT | $16 | Per month / user | No |
| INTERCOM | $59 | Per month / user | No |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
Top 10 Alternatives & Competitors to Zoho Salesiq
– Intercom
– Olark
– Conversational Cloud
– LiveChat
– Zendesk
– LiveChat
– Smartsupp
– Chatra
– Intercom
– ProProfs Chat
Free Alternatives to Zoho Salesiq
– tawk.to
– JivoChat
– Crisp
SaaS alternatives
tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
Zopim : Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.
Drift : Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real time, from anywhere.
You can also take a look at other business apps, like our Freshchat review and our Seo Powersuite review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Consumer Video Chat Software compare to Zoho Salesiq when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
